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Remote Roadside Assistance Customer Service Jobs in Raleigh, NC

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

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Remote Roadside Assistance Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote roadside assistance customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote roadside assistance customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote roadside assistance customer service representative?

Remote Roadside Assistance Customer Service representatives are professionals who assist drivers experiencing vehicle problems, such as breakdowns or flat tires, by providing support over the phone or through online platforms. They work from remote locations, helping customers troubleshoot issues, dispatching roadside help, and coordinating services like towing or fuel delivery. These representatives play a crucial role in ensuring drivers feel safe and supported during emergencies, offering clear instructions and timely updates. Their work often involves handling stressful situations with empathy and efficiency, making strong communication skills essential.

What are the key skills and qualifications needed to thrive as a remote roadside assistance customer service representative?

To thrive as a Remote Roadside Assistance Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and mapping or dispatch tools is commonly required. Patience, empathy, and the ability to remain calm under pressure are vital soft skills that help manage stressful situations and reassure clients. These skills and qualities ensure rapid, effective support for stranded motorists and maintain high customer satisfaction during urgent scenarios.

What are the most common challenges faced by remote roadside assistance customer service representatives, and how can they be managed?

Remote Roadside Assistance Customer Service representatives often encounter high-stress situations, such as assisting stranded customers in urgent or unsafe conditions. Managing these challenges requires excellent communication skills, empathy, and the ability to remain calm under pressure. Representatives must also quickly assess situations, coordinate with local service providers, and ensure accurate information is relayed to both customers and dispatch teams. Ongoing training and support from team leaders can help agents effectively handle these scenarios and maintain a high level of service.

What cities near Raleigh, NC are hiring for Remote Roadside Assistance Customer Service jobs?

Cities near Raleigh, NC with the most Remote Roadside Assistance Customer Service job openings:

Remote Roadside Assistance Customer Service jobs near you
Infographic showing various Remote Roadside Assistance Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home Customer Service Representative

ACC PREMIERE

Raleigh, NC • Remote

$11.50 - $12/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply