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Remote Roadside Assistance Customer Service Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

... assistance with their wireless accounts. You can also expect stability, encouragement, a ... You will deliver world-class customer service to inbound callers as well as utilize product ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Roadside Assistance Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote roadside assistance customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote roadside assistance customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a remote roadside assistance customer service representative?

Remote Roadside Assistance Customer Service representatives are professionals who assist drivers experiencing vehicle problems, such as breakdowns or flat tires, by providing support over the phone or through online platforms. They work from remote locations, helping customers troubleshoot issues, dispatching roadside help, and coordinating services like towing or fuel delivery. These representatives play a crucial role in ensuring drivers feel safe and supported during emergencies, offering clear instructions and timely updates. Their work often involves handling stressful situations with empathy and efficiency, making strong communication skills essential.

What are the key skills and qualifications needed to thrive as a remote roadside assistance customer service representative?

To thrive as a Remote Roadside Assistance Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and mapping or dispatch tools is commonly required. Patience, empathy, and the ability to remain calm under pressure are vital soft skills that help manage stressful situations and reassure clients. These skills and qualities ensure rapid, effective support for stranded motorists and maintain high customer satisfaction during urgent scenarios.

What are the most common challenges faced by remote roadside assistance customer service representatives, and how can they be managed?

Remote Roadside Assistance Customer Service representatives often encounter high-stress situations, such as assisting stranded customers in urgent or unsafe conditions. Managing these challenges requires excellent communication skills, empathy, and the ability to remain calm under pressure. Representatives must also quickly assess situations, coordinate with local service providers, and ensure accurate information is relayed to both customers and dispatch teams. Ongoing training and support from team leaders can help agents effectively handle these scenarios and maintain a high level of service.

What cities near Raleigh, NC are hiring for Remote Roadside Assistance Customer Service jobs?

Cities near Raleigh, NC with the most Remote Roadside Assistance Customer Service job openings:

Remote Roadside Assistance Customer Service jobs near you
Infographic showing various Remote Roadside Assistance Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Customer Service Specialist

ForgeFit

Raleigh, NC • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply