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Remote Rn Telephone Triage Jobs in Plano, TX (NOW HIRING)

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Remote Rn Telephone Triage information

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$13

$36

$49

How much do remote rn telephone triage jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote rn telephone triage in Plano, TX is $36.42, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $43.46 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

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For Remote Rn Telephone Triage jobs in Plano, TX, the most frequently searched job titles are:

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Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Plano, TX as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 59% Physical, 4% Hybrid, and 37% Remote job distribution, with an average salary of $75,763 per year, or $36.4 per hour.

Remote Hospice Triage RN PT 3:30p-11p + rotating Sat & Sun 3:30p-11p CST

Dallas, TX • Remote

IntellaTriage
Health Care and Social Assistance • 51 - 200 employees
Learn more about IntellaTriageexternal

$28/hr

Full-time, Part-time

Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

We are seeking a compassionate registered nurse (RN) to join our growing team! In this role, you will provide critical after-hours support, triaging hospice patients and family needs over the phone wit professionalism and empathy. You will help ensure timely interventions and coordination of care for patients receiving hospice services.

Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols for patient-centered, compassionate care. We are growing rapidly and excited to support our clients’ nursing staff in the field by leveraging our remote team of nurses to manage after-hours care delivery. Our triage nurses become an extension of our clients’ care team, and they trust us to support them and their patients during their non-core hours. Learn more at www.intellatriage.com.

Why Join Us

    • Base pay at $25 an hour with multiple opportunities to increase the hourly rate with a potential to earn up to $28 an hour within your first 6 months of hire
    • 3 weeks of paid remote training
    • Supportive clinical team
    • Work from home allows you to create a comfortable and personalized workspace
    • Shorter shifts that provide a better work-life balance and reduce potential for burnout
    • Working remotely gives you more time to spend with those you love!

What do our nurses say?

When asked what inspires her, 2024 IntellaTriage Nurse of the Year shared:

“Helping people. That’s it. And knowing this team has your back—that makes all the difference. People say it takes a special kind of person to do hospice, and I think that’s true. You’re walking with people and their families through one of the most sacred times in life. It’s an honor to support them and guide them through that journey. I’m so grateful to have been chosen for this award.” 

At IntellaTriage we recognize nurses who go above and beyond to make a meaningful impact on patients’ lives. This years' honoree exemplifies what it means to lead with compassion, skill, and dedication. Read more about being a nurse at IntellaTriage, and the reward:  https://intellatriage.com/telehealth-solutions-media/2024-nurse-of-the-year/

Requirements

  • Active multistate Registered Nurse (RN) license
  • Hospice, palliative, or end-of-life care is strongly preferred
  • Must be comfortable with technology and electronic medical records (EMR) utilized for documentation of calls
  • Ability and comfort with typing documentation and notes in a fast-paced environment
  • Must be able to handle stress and multitask when receiving calls
  • Strong communication and critical thinking skills
  • Ability to work independently in a remote environment
  • This is a remote position that requires consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts to support timely patient care coordination

Key responsibilities

  • Provide telephone triage for hospice patients and families
  • Assess patient conditions and determine appropriate next steps
  • Collaborate with on-call teams to coordinate care and resources
  • Accurately document all communications and interventions
  • Maintain a calm and professional demeanor while handling urgent calls.

Benefits

All Remote Hospice Triage RNs, once trained to their originally assigned team are paid $25 per hour. There are multiple opportunities to increase the hourly rate with the potential to earn up to $28 an hour within your fist 6 months of hire. All nurses are eligible for a $2 shift differential for overnights and a $2 shift differential for weekends (Friday evening, Saturday & Sunday). All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year). All part-time and full-time nurses are eligible to participate in our 401(k) plan. Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances.