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Remote Rn Telephone Triage Jobs in Mobile, AL (NOW HIRING)

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Remote Rn Telephone Triage information

See Mobile, AL salary details

$13

$37

$51

How much do remote rn telephone triage jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote rn telephone triage in Mobile, AL is $37.77, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $45.10 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

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Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Mobile, AL as of September 2026, with employment types broken down into 3% As Needed, 53% Full Time, 21% Part Time, and 23% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $78,553 per year, or $37.8 per hour.

Care Access Associate - Prov Fam Practice Tillmans Corner -

Mobile, AL • Remote

USA Health Systems
See more jobs at USA Health Systemsexternal

Full-time

Re-posted 12 days ago

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities
  • Calls patients to remind them of scheduled appointments, to reschedule 'no show' appointments and to verify demographic information for billing purposes
  • Prepares charts and encounter tickets for scheduled clinics in accordance with written policies and guidelines
  • Greets patients in a friendly manner
  • Obtains demographic and insurance information
  • Verifies insurance through individual insurance carrier websites and documents necessary information for billing purposes
  • Obtains insurance and medical records release authorization in accordance with HCFA guidelines and Risk Management policies
  • Checks patients into clinic
  • Notifies patients of non-covered services being rendered
  • Checks patients out of clinic
  • Reviews encounter tickets for completeness and accuracy of CPT and ICD9 codes and follows up with provider when appropriate codlng end documents are not available
  • Keys all charges into computerized billing system
  • Collects patients co-payments or balances due on account and enters payments into the system
  • Answers patients' inquiries regarding fees and payments
  • Prints bills on demand for patients requesting them at time of service
  • Tracks encounter tickets daily to ensure that all clinical activities are posted, that a 'no show' and 'canceled' patients are correctly recorded on both the information system and medical records for compliance purposes, and that charges, payments and deposits balance;
  • Follows appropriate cash handling policies and procedures
  • Schedules patient appointments for faculty and other medical providers rn accordance with written policies and guidelines
  • Answers telephone inquiries and provides basic information regarding physician qualifications, available appointment times, directions and billing requirements
  • Screens telephone calls and connects patients to staff most qualified to handle inquiries deemed outside the scope of this position (I.e. medical, legal, compliance issues) in accordance with policies and procedures
  • Verifies referral authorizations for clinical activities
  • Generates, referral authorization requests to other specialists following written policies and procedures
  • Maintains medical records
  • Files clinical data, referrals, inpatient records and test results daily
  • Processes all medical records requests, disability forms and subpoenaed records according to HIPAA and Risk Management guidelines and policies
  • Utilizes health network information system for patient registration, scheduling appointments, checking patients in and out and
  • patient inquiry
  • Ensures patient confidentiality
  • Regular and prompt attendance
  • Ability to work schedule as defined and overtime as required
  • Related duties as required.
  • Completes all mandatory department, educational and hospital requirements
  • Adheres to current Infection Control and Safety Standards
  • Regular and prompt attendance
  • Ability to work schedule as defined and overtime as required
  • Related duties as assigned
Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications
  • High School Diploma or equivalent and 1 year of clerical experience in an access center, customer service, or healthcare setting. Required
  • Experience with Electronic Medical Records Preferred
  • Completion of higher level of education as approved and accepted by the University of South Alabama will substitute for the required experience. Required
  • Comparable combination of education and experience may substitute for the above requirements.
Employment Type: FULL_TIME

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