Remote with travel throughout assigned service area Reports To: Care Coordination Supervisor ... The Case Manager RN plays a vital role in coordinating care for patients across the healthcare ...
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Remote with travel throughout assigned service area Reports To: Care Coordination Supervisor ... The Case Manager RN plays a vital role in coordinating care for patients across the healthcare ...
Remote Rn Telephone Triage information
See La Crosse, WI salary details
$13.69 - $17.10
7% of jobs
$17.10 - $20.51
13% of jobs
$23.21 is the 25th percentile. Wages below this are outliers.
$20.51 - $23.92
6% of jobs
$23.92 - $27.33
3% of jobs
$27.33 - $30.74
5% of jobs
$30.74 - $34.15
2% of jobs
$34.15 - $37.57
4% of jobs
$37.57 - $40.98
1% of jobs
The median wage is $41.86 / hr.
$40.98 - $44.39
31% of jobs
$44.77 is the 75th percentile. Wages above this are outliers.
$44.39 - $47.80
21% of jobs
$47.80 - $51.21
6% of jobs
$13
$37
$51
How much do remote rn telephone triage jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for remote rn telephone triage in La Crosse, WI is $37.36, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $44.62 per hour, depending on experience, location, and employer.
What is a remote RN telephone triage nurse?
A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.
What does a remote RN telephone triage nurse do?
As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.
What skills and qualifications are needed for a remote RN telephone triage nurse?
To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.
What are popular job titles related to Remote Rn Telephone Triage jobs in La Crosse, WI?
For Remote Rn Telephone Triage jobs in La Crosse, WI, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in La Crosse, WI look for?
The top searched job categories for Remote Rn Telephone Triage jobs in La Crosse, WI are:
What cities near La Crosse, WI are hiring for Remote Rn Telephone Triage jobs?
Cities near La Crosse, WI with the most Remote Rn Telephone Triage job openings:
Full-time
Medical, PTO
Re-posted 15 days ago
Job description
Case Manager Registered Nurse (RN)
Registered Nurse (RN) – Case Manager
Hybrid | La Crosse & Onalaska, WI
Local travel between patient locations is required.
Department: Care Coordination
Location: Remote with travel throughout assigned service area
Reports To: Care Coordination Supervisor
Position Summary
Sequoia Integrative Medical Services is seeking a compassionate, organized, and patient-focused Registered Nurse (RN) to join our Care Coordination team. The Case Manager RN plays a vital role in coordinating care for patients across the healthcare continuum, ensuring they receive the resources, education, and support needed to achieve optimal health outcomes.
This position works collaboratively with providers, facilities, patients, families, and community partners to improve continuity of care, reduce hospitalizations, and promote patient independence. The ideal candidate is an experienced nurse with strong critical thinking skills, exceptional communication abilities, and a passion for improving the lives of geriatric and medically complex patients.
Essential Responsibilities
Care Coordination & Case Management
- Conduct comprehensive patient assessments, including medical history, psychosocial needs, functional status, and barriers to care.
- Develop individualized, patient-centered care plans in collaboration with providers, patients, caregivers, and interdisciplinary team members.
- Coordinate services including home health, rehabilitation, specialty referrals, durable medical equipment (DME), hospice, and community resources.
- Facilitate smooth transitions of care following hospitalizations, emergency department visits, skilled nursing stays, or rehabilitation admissions.
- Monitor patients with chronic and complex medical conditions to promote improved health outcomes and prevent avoidable hospitalizations.
Patient Advocacy
- Serve as a patient advocate by identifying and addressing barriers to care, including transportation, financial concerns, medication access, and social determinants of health.
- Connect patients and families with appropriate community resources and support services.
- Assist patients in navigating the healthcare system and coordinating follow-up appointments.
Monitoring & Follow-Up
- Complete timely follow-up calls after hospital discharge and significant healthcare events.
- Monitor patient progress toward established goals and adjust care plans as clinical needs change.
- Collaborate with providers regarding changes in patient condition and recommend appropriate interventions.
Interdisciplinary Collaboration
- Partner with physicians, nurse practitioners, nurses, therapists, social workers, facility staff, and other healthcare professionals to coordinate comprehensive patient care.
- Participate in interdisciplinary case conferences and quality improvement initiatives.
- Communicate effectively with patients, caregivers, healthcare facilities, and community organizations.
Patient & Family Education
- Educate patients and caregivers regarding diagnoses, medications, treatment plans, disease management, and preventive care.
- Encourage self-management strategies that improve quality of life and support long-term health goals.
- Provide education regarding available healthcare and community resources.
Documentation & Compliance
- Maintain accurate, timely, and complete documentation within the Electronic Health Record (EHR).
- Ensure compliance with HIPAA, Medicare regulations, organizational policies, and applicable state and federal requirements.
- Assist with quality initiatives and performance improvement projects.
Professional Development
- Maintain current nursing licensure and required certifications.
- Participate in continuing education and ongoing professional development.
- Stay current with evidence-based practices in case management and care coordination.
Qualifications
Education
- Associate or bachelor's degree in nursing (BSN preferred)
- Current unrestricted Wisconsin Registered Nurse (RN) license
- Case Management Certification (CCM, ACM, or equivalent) preferred but not required
Experience
- Minimum one year of Registered Nurse experience required
- Previous experience in case management, care coordination, discharge planning, home health, hospice, primary care, geriatrics, or chronic disease management preferred
- Experience utilizing Electronic Health Record (EHR) systems
- Knowledge of Medicare, managed care, and community resources preferred
Knowledge, Skills & Abilities
- Strong clinical assessment and critical thinking skills
- Excellent organizational and time management abilities
- Ability to prioritize multiple patients and changing clinical needs
- Exceptional communication and interpersonal skills
- Ability to work independently while collaborating effectively within a multidisciplinary team
- Strong patient education and motivational interviewing skills
- Proficiency with Microsoft Office and Electronic Health Records
- Commitment to compassionate, patient-centered care
Working Conditions
- Remote position with routine travel throughout assigned service area
- Regular travel to hospitals, skilled nursing facilities, assisted living communities, and patient care locations
- Valid driver's license, reliable transportation, and proof of automobile insurance required
- Occasional lifting of up to 25 pounds
- Ability to sit, stand, walk, and travel throughout the workday
Benefits
Sequoia Integrative Medical Services offers a competitive compensation and benefits package, which may include:
- Competitive salary
- Paid Time Off (PTO)
- Health Insurance Stipend
- Mileage reimbursement
- Continuing education opportunities
- Supportive and collaborative team environment
- Opportunities for professional growth and advancement
Key Performance Indicators (KPIs)
Success in this role will be measured by:
- Reduction in avoidable emergency department visits and hospital readmissions
- Timely completion of patient assessments and follow-up activities
- Achievement of patient care plan goals
- Patient and family satisfaction
- Quality and accuracy of clinical documentation
- Compliance with organizational, state, and federal standards
- Effective collaboration with providers, facilities, and interdisciplinary teams