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Remote Rn Telephone Triage Jobs in Dallas, TX (NOW HIRING)

IQVIA

Flex Nurse Educator - Dallas W, TX

Dallas, TX · Remote

Deliver remote patient education, including medication administration training and adherence ... Active RN license in good standing (compact multi-state preferred); may be required to obtain ...

New

SalvoHealth

Care Manager, Remote (LPN)

Dallas, TX · On-site +1

$25 - $26/hr

... Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step ... Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians ...

SalvoHealth

Care Manager, Remote (LPN)

Dallas, TX · Remote

$25 - $26/hr

... Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step ... Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians ...

Lantern

Oncology Nurse Navigator

Dallas, TX · On-site +1

$90K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote days require a private, secure home workspace free from other employment, caregiving, or ... Active RN license in a compact state with unencumbered ability to be licensed in all 50 states

BetterHelp

Licensed Psychologist - Remote

Dallas, TX · Remote

$650/wk

Work from the comfort of home (fully remote) * Flexible schedule - you set your own hours. * Free ... Also, we are unable to accept substance abuse counselors, school counselors, registered nurses ...

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All JobsRn Telephone Triage JobsRemote Rn Telephone Triage JobsRemote Rn Telephone Triage Jobs in Dallas, TX

Remote Rn Telephone Triage information

See Dallas, TX salary details

$13

$37

$51

How much do remote rn telephone triage jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote rn telephone triage in Dallas, TX is $37.65, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $44.95 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

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For Remote Rn Telephone Triage jobs in Dallas, TX, the most frequently searched job titles are:

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Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Dallas, TX as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,308 per year, or $37.6 per hour.

Care Coordinator - Bilingual Spanish - Mon-Fri 8-5 Central Time - REMOTE!

EK Health Services Inc.

Dallas, TX • Remote

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description

Reporting to the CM Operations Manager, the Care Coordinator will work closely with the Case Managers for reporting, care coordination phone calls, and other administrative duties. The Care Coordinator will increase efficiency of operations by providing general customer support duties and by supporting the Case Manager and operations staff in a team environment.


Position Specifics: Non-Exempt, Full-time, Standard eight (8) hour workday, Monday-Friday, 8 a m- 5 pm Central Time,  Remote


NOTE: Bilingual Spanish Preferred


Responsibilities: 

  • Provide accurate information to callers based on customer requests; triaging telephone calls to direct the caller for clinical consultation and for case managers
  • Enter new claims data into the claims management system accurately; maintain data integrity in scanning, uploading, indexing and data entry
  • Maintain the data integrity of the Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys
  • Use predetermined client criteria to triage new Case Management referrals. Complete the triage process, which does not include medical assessment. When applicable, transition to full Telephonic Case Management and assign to the designated Case Managers
  • Generate appropriate letters and reports in Ahshay and distribute them to the appropriate parties per client guidelines and EK workflow
  • Support clinical staff through the completion of components of case management, including but not limited to appointment scheduling, diagnostic test scheduling, requesting medical records, faxing materials, mailing/e-mailing already identified education materials, scheduling delivery of already negotiated and approved DME, and facilitating claims adjudication
  • When applicable, provide translation assistance to Case Managers on an as needed basis
  • Professional interaction with Case Managers, Adjusters, Employers, Physicians, and other medical professionals
  • Other duties as assigned

Pay and Perks:

  • Pay: $19-22/hour DOE
  • Medical, Dental and Vision Insurance
  • 401K
  • Paid Time Off
  • Paid Holidays
  • Monthly Internet Stipend

Requirements

  • AS/AA degree or two (2) years of college preferred
  • Experience in a medical office environment preferred
  • Medical terminology strongly preferred
  • Previous customer service experience in fast paced environment preferred
  • Professional demeanor with excellent written and oral communication skills
  • Strong organization skills
  • Able to communicate with customers at all levels
  • Must be computer literate with a high comfort level with computers and computer programs (i.e. MS Word, MS Excel, Email, and Internet)
  • Basic clerical and administrative skills
  • Must be accurate and efficient
  • Must be punctual and dependable
  • Able to maintain focus and positive attitude in a fast-paced environment
  • Able to work independently with minimal supervision in a team-oriented environment
  • Able to meet deadlines in a high pressure, time sensitive environment
  • Able to multi-task
  • Able to understand and carry out written and oral instructions

Physical Requirements: Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm a safe home office environment. Home office must be HIPAA compliant.


*Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better. *
 

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