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Remote Rn Telephone Triage Jobs in Pennsylvania (NOW HIRING)

Sluhn

Clinical Triage Specialist (RN/LPN)

Allentown, PA · Remote

The Clinical Triage Specialist (CTS) - Access Center will compassionately deliver an exceptional ... Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing ...

New

The CKHobbie Group

This is a remote position. Seeking a detail-oriented and highly analytical Registered Nurse (RN) to join our team in a HEDIS Abstraction role, supporting critical healthcare quality initiatives ...

DaVita

RN - Palliative Care Clinician REMOTE

Bowers, PA · On-site +1

Expert Clinical Review and Triage: Serve as the point of contact for incoming patient referrals to ... What We're Looking For Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW) with an ...

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$13

$38

$52

How much do remote rn telephone triage jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote rn telephone triage in Pennsylvania is $38.15, according to ZipRecruiter salary data. Most workers in this role earn between $24.33 and $45.53 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Pennsylvania?

For Remote Rn Telephone Triage jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Rn Telephone Triage jobs in Pennsylvania look for?

The top searched job categories for Remote Rn Telephone Triage jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Rn Telephone Triage jobs?

Cities in Pennsylvania with the most Remote Rn Telephone Triage job openings:

Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Pennsylvania as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $79,350 per year, or $38.1 per hour.

RN - Registered Nurse Navigator Triage - Population Health

Geisinger Health

Danville, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Geisinger Health rating

6.9

Company rating: 6.9 out of 10

Based on 444 frontline employees who took The Breakroom Quiz

459th of 887 rated healthcare providers

Job description

Location:
Work from home (Pennsylvania)
Shift:
Rotation (United States of America)
Scheduled Weekly Hours:
36
Worker Type:
Regular
Exemption Status:
No
Job Summary:
We're working to create a national model for improving health. Today, we're focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we've built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
Job Duties:
The RN Nurse Navigator Triage provides nursing triage services and health advice for patients over the phone and in person if applicable. Assesses and determines the patients' acuity level and the need for medical support. Provides results and education related to diagnostic testing to ensure continuity and quality of care. Responsible for accurate, appropriate and timely telephone and electronic messaging. Provides protocol-driven clinical advice.
Hours: This role is full-time, 36 hours weekly; Days and Nights. This position works 7a-730p or 7p-730a with majority of the shifts being 7a-730p. Shifts may be 12, 8, 6, or 4 hours in length. Schedules are made based on patient needs.
Weekends and Holidays: Every other weekend rotation and holiday rotation.
Travel: Less than 25%- Travel may be required for orientation/training, meetings, or other business needs.
Experience: BSN preferred. 5 yrs nursing experience is strongly preferred. ICU/ED/Critical Care experience is strongly preferred. Specialty certification preferred. Proficient computer skills. Proficient with Microsoft products such as Word, Excel, PowerPoint, SharePoint, Windows, & TEAMs.
Benefits at Geisinger:
We offer a comprehensive benefits package starting on day one, including:
  • Health, dental, and vision insurance
  • Three medical plan choices, including expanded network options
  • Pre-tax savings plans (FSA & HSA)
  • Company-paid life, short-term, and long-term disability insurance
  • 401(k) with automatic Geisinger contributions
  • Generous PTO that accrues quickly
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program with financial incentives
  • Family-friendly support: adoption/fertility assistance, parental leave, military leave, and Care.com membership
  • Employee Assistance Program (EAP): mental health, legal guidance, childcare/eldercare referrals, and more
  • Voluntary benefits: accident, critical illness, hospital indemnity, identity theft protection, pet insurance, and more

Job Duties:
  • Performs a patient assessment via phone and documents patient chief complaint, patient reported symptoms, relevant history, and pharmacy and contact information using established protocols.
  • Initiates and coordinates emergency treatment when necessary.
  • Prioritizes incoming high priority telephone calls addressing urgent patient needs while reporting all pertinent information to the triage provider for decision making.
  • Provides education to patients and families.
  • Schedules, or facilitates scheduling of emergency appointments.
  • Coordinates patient care and requests across departments, specialties and sites.
  • Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and providers.
  • Executes and documents ongoing patient and customer communication, prioritizes communication to providers, and promptly responds to patient and customer needs.
  • Reviews and reinforces instructions as directed by provider, to ensure patient's understanding of, and compliance with, treatment plan.
  • Explains medical conditions.
  • Manages patient concerns following documented clinical protocols with the goal of patient satisfaction while utilizing service recovery techniques.
  • Ensures that all patient documentation is completed and routed in a timely manner.
  • Suggests issues of improvement and offers solutions to the issues.
  • Assists in coordination of care and services with external organizations including, but not limited to, insurance companies, home health, and other medical facilities.

Position Details:
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Education:
Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred)
Experience:
Minimum of 5 years-Nursing (Required)
Certification(s) and License(s):
Basic Life Support Certification - Default Issuing BodyDefault Issuing Body, Licensed Registered Nurse (Pennsylvania) - RN_State of PennsylvaniaRN_State of Pennsylvania
Skills:
Clinical Skills, Healthcare Industry, Medical Devices And Tools, Patient Safety
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.
  • KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
  • EXCELLENCE: We treasure colleagues who humbly strive for excellence.
  • LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
  • INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
  • SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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