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Remote Rn Telephone Triage Jobs in Pennsylvania (NOW HIRING)

The CKHobbie Group

This is a remote position. Seeking a detail-oriented and highly analytical Registered Nurse (RN) to join our team in a HEDIS Abstraction role, supporting critical healthcare quality initiatives ...

The CKHobbie Group

$42 - $47/hr

This is a remote position. We are seeking a passionate and experienced HSS Clinical Coordinator RN to join our remote care coordination team. This is a high-impact, contract-to-hire opportunity ...

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Remote Rn Telephone Triage information

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$13

$38

$52

How much do remote rn telephone triage jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote rn telephone triage in Pennsylvania is $38.15, according to ZipRecruiter salary data. Most workers in this role earn between $24.33 and $45.53 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Pennsylvania? For Remote Rn Telephone Triage jobs in Pennsylvania, the most frequently searched job titles are:
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Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Pennsylvania as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $79,350 per year, or $38.1 per hour.

Clinical Triage Specialist (LPN/RN) - Cardiology (PA & NJ Residents Only)

St. Luke's University Health Network

Allentown, PA • Remote

Full-time

Posted 9 days ago

St. Luke's University Health Network rating

7.1

Company rating: 7.1 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Clinical Triage Specialist (CTS) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to team members by serving as a clinical resource. The CTS is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices. When appropriate, the caller's symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice.

JOB DUTIES AND RESPONSIBILITIES:

  • Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.

  • Verifies patient demographic information and accurately enters the updated information into electronic health record.

  • Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.

  • Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients.

  • Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role.

  • Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center.

  • Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel.

  • Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.

  • Partners with other Access Center teams/PODs and respective practice clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments.

  • Other duties as assigned.

EDUCATION:

CTS RN - Graduate of an accredited nursing program.Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law.

CTS LPN - Graduate of an accredited nursing program. Active LPN licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law.

TRAINING AND EXPERIENCE:

  • Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required.

  • Strong communication skills

  • Focused on compliance

  • Demonstrates continuous growth

  • Quality-driven

  • Service-oriented

  • Excels at time management

  • Strong problem-solving skills

Ability to work from home in accordance with the Network Work from Home Policy if needed.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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