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Remote Rn Telephone Triage Jobs in New Mexico (NOW HIRING)

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Remote Rn Telephone Triage information

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$13

$36

$50

How much do remote rn telephone triage jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote rn telephone triage in New Mexico is $36.88, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $44.04 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in New Mexico?

For Remote Rn Telephone Triage jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Remote Rn Telephone Triage jobs in New Mexico look for?

The top searched job categories for Remote Rn Telephone Triage jobs in New Mexico are:

What cities in New Mexico are hiring for Remote Rn Telephone Triage jobs?

Cities in New Mexico with the most Remote Rn Telephone Triage job openings:

Infographic showing various Remote Rn Telephone Triage job openings in New Mexico as of August 2026, with employment types broken down into 2% As Needed, 59% Full Time, 12% Part Time, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $76,712 per year, or $36.9 per hour.

PFS Government A/R Specialist

Presbyterian Healthcare Services

Santa Fe, NM • On-site, Remote

$16.66 - $26.70/hr

Full-time

Medical, Dental, Vision, Life

Posted 17 days ago


Presbyterian Healthcare Services rating

7.2

Company rating: 7.2 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

345th of 898 rated healthcare providers


Job description

Location Address:
Remote OfficeSanta Fe, NM 87501
Compensation Pay Range:
Minimum Offer $16.66Maximum Offer $26.70Now Hiring: PFS Government A/R Specialist
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled PFS Government A/R Specialist.Type of Opportunity: Full timeJob Exempt: NoJob is based: Remote Workers New MexicoWork Shift: Days (United States of America)
Responsibilities:
This position will adhere to compliance and regulatory rules as mandated by CMS, state and federal regulations, payer contracts and established Presbyterian Healthcare Services (PHS) department policies and procedures.
  • Prepare, process, and submit accurate insurance claims for all payer types
  • Resolve claim edits, billing issues, and denials to ensure clean claim submission
  • Perform A/R follow-up, appeals, and reconsiderations in compliance with payer and CMS regulations
  • Communicate with insurance companies, patients, and employers to obtain required information
  • Manage and document work queues to meet performance targets
  • Provide requested medical records or documentation to support claim processing
  • Stay informed of billing and reimbursement procedure changes; identify trends and escalate issues
  • Maintain compliance with HIPAA, confidentiality, and PHS policies
  • Collaborate with team members and leadership to support continuous process improvement

This evergreen posting supports ongoing and future hiring needs
Qualifications:
  • High school degree or GED required, short-term training on insurance collections and claims processing. Minimum one years experience in insurance follow-up, billing, and collections.
  • Demonstrated ability to communicate effectively via telephone and in writing and be computer literate.
  • Must be passionate about contributing to an organization focused on continuously improving patient experiences and the health of our community.
  • Experience working in patient accounting billing system or claims clearinghouse, such as Epic or Thrive are preferred.
  • Proficient with Microsoft Office Suite products required. Excellent organizational, problem-solving, verbal and written communication skills, along with, attention to detail and the ability to interact effectively with other functional areas and management teams are required.
  • Must have a strong work ethic and demonstrated ability to work effectively in a team environment.
  • Must be able to prioritize and manage a high-volume, workload.
  • Must be able to work in a fast-paced environment and contend with continually changing payer regulations and requirements.
  • Proficient knowledge of ICD-10, HCPCS, CPT codes, Revenue Codes, UB04 and HCFA 1500 claim forms and an understanding of electronic processing of 837 and 835.
  • Proficient knowledge of Coordination of benefits and the Medicare MSPQ.
  • Must have proficient knowledge of various payer requirements, claim submission processes for major insurances carriers and intermediaries.
  • Must have basic knowledge of the revenue cycle processes.
  • Must have the ability to provide a high-speed DSL or cable modem for a home office. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Must be able to provide a confidential workspace that is HIPPA compliant and free from distractions.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

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