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Remote Rn Telephone Triage Jobs in Michigan (NOW HIRING)

Humana

RN Field Care Manager Nurse

Dearborn, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Sterling Heights, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Southgate, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Mount Clemens, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Southgate, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Dearborn, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Warren, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Canton, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Flat Rock, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

RN Field Care Manager Nurse

Warren, MI · On-site +1

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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Remote Rn Telephone Triage information

See Michigan salary details

$12

$33

$45

How much do remote rn telephone triage jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote rn telephone triage in Michigan is $33.17, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $39.62 per hour, depending on experience, location, and employer.

What is a Remote RN Telephone Triage job?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What are the typical daily responsibilities of a Remote RN Telephone Triage nurse?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What are the key skills and qualifications needed to thrive in the Remote Rn Telephone Triage position, and why are they important?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Michigan? For Remote Rn Telephone Triage jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Michigan look for? The top searched job categories for Remote Rn Telephone Triage jobs in Michigan are:
What cities in Michigan are hiring for Remote Rn Telephone Triage jobs? Cities in Michigan with the most Remote Rn Telephone Triage job openings:
Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $68,996 per year, or $33.2 per hour.
Clinical Triage Nurse, RN (M, TH, F, Sa 9:30a-8:00p)

Clinical Triage Nurse, RN (M, TH, F, Sa 9:30a-8:00p)

HarmonyCares

Troy, MI • On-site, Remote

$36.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

HarmonyCares rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision - Every patient deserves access to quality healthcare.
Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time Paid
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

Responsibilities
The Clinical Triage Nurse, RN assists with triage of inbound sick calls from Medical Group patients. The primary responsibility will be to assess patient symptoms, provide appropriate medical advice, determine the level of care required and coordinate care with a care team. The Clinical Triage Nurse, RN also reviews clinical test results, utilizing clinical judgement to summarize results to assist providers in their review process. This position requires strong clinical knowledge, excellent communication skills, and the ability to work remotely, providing critical healthcare guidance to patients in need.
Essential Duties and Responsibilities
  • Prioritizes and responds promptly to each inbound phone call and voicemail received
  • Adheres to daily availability expectations based on schedule
  • Demonstrates exceptional customer service by addressing all inquiries, concerns, and needs with empathy, professionalism, and a solutions-oriented mindset
  • Practices appropriate judgement when classifying whether the inbound interaction requires clinical triage or transfer to another care team member. Utilizes appropriate process when conducting necessary transfers
  • Conducts thorough assessments of patients' symptoms and medical history over the phone. Utilizes appropriate probing questions and EMR to gather information
  • Uses evidence-based guidelines to make informed decisions about the urgency of patient conditions. Assigns the appropriate triage priority based on available information
  • Utilizes correct judgement to identify when crisis intervention is required. Adheres to outlined protocols for connecting the patient to emergency services
  • Educates patients, caregivers, and others on health maintenance, disease prevention, self-care, medications, and necessary follow-up steps per protocol
  • Performs outbound phone calls to communicate providers orders on behalf of the provider
  • Collaborates with the care team to ensure patient needs are met and follow-ups are appropriately completed
  • Communicates effectively with patients and their families, addressing their concerns and providing emotional support

Test Results:
  • Prioritizes and responds promptly to each inbound result received
  • Practices appropriate judgement when classifying the urgency of a result and appropriate clinical information to convey to the provider
  • Analyzes results data, identifying needs, patterns, and variances, and communicating findings to the provider
  • Performs data entry for patient results and quality metrics per defined protocol
  • Maintains clear and compassionate written and verbal communication with care team members
  • Adheres to all company-established policies and procedures
  • Meets required quality standards and productivity expectations
  • Appropriately identifies, acknowledges, escalates, and/pr addresses patient complaints, grievances, and concerns promptly and effectively
  • Collaborates with the care team members to promote quality patient care, satisfaction, and outcomes
  • Participates in projects and quality improvement initiatives as assigned
  • Additional duties as assigned by the Clinical Triage Manager and/or Director as related to clinical performance and outcomes

Qualifications
Required Knowledge, Skills and Experience
  • Graduate of approved or accredited nursing education program as a Registered Nurse
  • Current valid RN license. Must be able to obtain and maintain RN license within all service states within 6 months from hire
  • Satisfactory completion of required nursing continued education requirements
  • Ability to react decisively and quickly in urgent and emergent situations
  • Strong comprehension of medical terminology and pharmaceuticals
  • Demonstrated experience with multi-tasking
  • Strong communication skills (written & spoken)
  • Demonstrated proficiency in using electronic health records (HER) system
  • Ability to communicate effectively with providers, patient care teams, patients, patients' family members and facility staff
  • Ability to work remotely and independently
  • Knowledge of basic principles, practices, and techniques in primary healthcare
  • Strong organizational skills and attention to detail
  • Conflict resolution skills

Preferred Knowledge, Skills and Experience
  • Familiarity with Medicare and Medicaid insurances and programs
  • 2+ years of experience as an RN
  • Contact center experience
  • Nurse triage experience
  • Experience in Aprima (EHR)
  • Multistate License (MSL)

As part of the hiring process , candidates may be required to complete a background check in the state of Florida. Additional information regarding the background screening can be found at the following link: https://info.flclearinghouse.com.
Posted Max Pay Rate
USD $36.45/Hr.
Posted Min Pay Rate
USD $33.46/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

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