Customer Success Manager
Loves Park, IL · Remote
$70K/yr
This is a remote position. The schedule will be Monday - Friday, 8:00am - 5:00pm CST, and will ... Work Experience: - 2 to 4 years of experience in account management, customer service, or ...
Loves Park, IL · Remote
$70K/yr
This is a remote position. The schedule will be Monday - Friday, 8:00am - 5:00pm CST, and will ... Work Experience: - 2 to 4 years of experience in account management, customer service, or ...
Loves Park, IL · Remote
$70K/yr
This is a remote position. The schedule will be Monday - Friday, 8:00am - 5:00pm CST, and will ... Work Experience: - 2 to 4 years of experience in account management, customer service, or ...
As a Lead Auditor, you won't just assess systems-you'll help shape how organizations manage safety ... This is a remote role based in North America, ideally on the U.S. West Coast or Northeast, with 50 ...
As a Lead Auditor, you won't just assess systems-you'll help shape how organizations manage safety ... This is a remote role based in North America, ideally on the U.S. West Coast or Northeast, with 50 ...
As a Lead Auditor, you won't just assess systems-you'll help shape how organizations manage safety ... This is a remote role based in North America, ideally on the U.S. West Coast or Northeast, with 50 ...
As a Lead Auditor, you won't just assess systems-you'll help shape how organizations manage safety ... This is a remote role based in North America, ideally on the U.S. West Coast or Northeast, with 50 ...
Rockford, IL · Remote
$80K - $110K/yr
Senior Operations Management Trainee (Senior OMT) About BioLife Plasma Services Every day at ... Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require ...
Rockford, IL · Remote
$80K - $110K/yr
Senior Operations Management Trainee (Senior OMT) About BioLife Plasma Services Every day at ... Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require ...
Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Why should you join the PMO? As a Project Coordinator, you will be working on exciting ...
Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Why should you join the PMO? As a Project Coordinator, you will be working on exciting ...
Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Why should you join the PMO? As a Project Coordinator, you will be working on exciting ...
Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Why should you join the PMO? As a Project Coordinator, you will be working on exciting ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$140K - $185K/yr
A remote/hybrid arrangement is available with the right experience preferably with Indiana or ... With our broad background in heavy civil construction, environmental management and mining and ...
Rockford, IL · On-site +1
$140K - $185K/yr
A remote/hybrid arrangement is available with the right experience preferably with Indiana or ... With our broad background in heavy civil construction, environmental management and mining and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$140K - $185K/yr
A remote/hybrid arrangement is available with the right experience preferably with Indiana or ... With our broad background in heavy civil construction, environmental management and mining and ...
Rockford, IL · On-site +1
$140K - $185K/yr
A remote/hybrid arrangement is available with the right experience preferably with Indiana or ... With our broad background in heavy civil construction, environmental management and mining and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
Rockford, IL · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Ability to manage the bid process from start to finish and report to Executives for final close and ...
$51.5K - $62.3K
4% of jobs
$62.3K - $73.1K
6% of jobs
$73.1K - $83.9K
11% of jobs
$87.9K is the 25th percentile. Wages below this are outliers.
$83.9K - $94.7K
11% of jobs
The median wage is $103.2K / yr.
$94.7K - $105.5K
23% of jobs
$105.5K - $116.2K
13% of jobs
$123.3K is the 75th percentile. Wages above this are outliers.
$116.2K - $127K
12% of jobs
$127K - $137.8K
8% of jobs
$137.8K - $148.6K
6% of jobs
$148.6K - $159.4K
4% of jobs
$159.4K - $170.1K
2% of jobs
$51.5K
$111.6K
$170.1K
To excel in Remote Risk Management, you need strong analytical abilities, knowledge of risk assessment methodologies, and typically a degree in finance, business, or a related field. Familiarity with risk management software (e.g., RSA Archer, SAS), compliance tracking tools, and certifications like CRM or FRM are highly valued. Excellent communication, critical thinking, and self-motivation are important soft skills for navigating remote team environments. These competencies ensure accurate risk identification and mitigation while fostering collaboration and efficiency in a virtual setting.
Professionals in remote risk management often encounter challenges such as maintaining clear communication with cross-functional teams, staying updated on evolving regulations, and ensuring data security while working off-site. To manage these challenges, it's important to leverage robust digital collaboration tools, attend regular training sessions, and establish clear reporting procedures. Proactive scheduling of virtual meetings and adopting reliable workflow software can also help keep projects on track. Cultivating strong self-discipline and staying organized are key to maintaining productivity in a remote environment.
A Remote Risk Management job involves identifying, assessing, and mitigating potential risks for a company while working remotely. Professionals in this role analyze financial, operational, cybersecurity, and compliance risks to develop strategies that protect the organization. They use risk models, data analysis, and industry best practices to ensure business continuity. Communication with stakeholders and implementing risk mitigation policies are also key aspects of the job. This role is common in industries such as finance, healthcare, and technology, where risk assessment is critical.

$70K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
7.3
Based on 9 frontline employees who took The Breakroom Quiz
JOB SUMMARY
Medcor is looking to hire a full-time Customer Success Manager. This is a remote position. The schedule will be Monday - Friday, 8:00am - 5:00pm CST, and will include some travel. The Customer Success Manager is responsible for meeting customer expectations, ensuring customer satisfaction and retention, and identifying opportunities for improvement and new business. This role serves as a key contact for customers and works closely with internal teams to resolve issues and maximize the value of Medcor's products and services.
MAIN DUTIES & RESPONSIBILITIES
- Proactively build relationships with customers through regular communication, represent customer interests, and ensure successful implementation of Medcor services.
- Develop a comprehensive understanding of both Medcor's and the customer's markets, competitors, pricing, and value propositions to help customers maximize the value of products and services.
- Collaborate with internal teams to understand client definitions and metrics for success.
- Meet with customers to understand their goals and priorities, and set clear expectations and objectives.
- Escalate customer issues to the appropriate departments for resolution and serve as a liaison to ensure efficient and timely resolution.
- Review deliverables with customers, including stewardships and Quarterly Business Reviews, to ensure quality standards and customer expectations are met.
- Proactively address recurring issues based on customer feedback and escalate as needed.
- Manage and deliver against account goals within the defined strategy.
- Collaborate with the sales team to identify upselling and cross-selling opportunities during contract renewal to drive revenue growth.
- Cultivate and maintain strong relationships with key stakeholders at customer organizations.
- Ensure successful implementation of new site/service and effectively communicate scope and service level expectations.
- Provide regular updates on service performance, contract status, risk level, and changes in customer data and contacts.
- Address billing and invoicing questions and collect on delinquent accounts.
- Complete additional tasks, duties, and projects as assigned.
MINIMUM REQUIREMENTS
Education:
- High School diploma or equivalent.
Work Experience:
- 2 to 4 years of experience in account management, customer service, or operations.
- Proven track record of driving measurable customer outcomes and success.
- Familiarity or knowledge of negotiating renewal contracts.
- Familiarity or knowledge of Customer Relationship Management (CRM) technology.
Skills/Abilities:
- Excellent interpersonal and communication skills, both written and oral.
- Critical thinking and problem-solving skills.
- Ability to understand critical customer business drivers and design solutions accordingly.
- Ability to build constructive working relationships.
- Strong leadership and emotional intelligence.
- Ability to focus on results and achieve desired outcomes.
- Proficiency in Microsoft Office.
Base compensation starting at $70,000 annually, with additional earning potential based on experience and qualifications.
PREFERRED REQUIREMENTS
Education:
- Associates degree. Relevant experience may be considered in lieu of a degree (total of 6 years of experience).
Work Experience:
- 4+ years of account management, customer service, or customer success experience.
- Knowledge or experience with Workers Compensation, Healthcare System, and On-site Occupational Healthcare.
- Experience negotiating renewal contracts.
Medcor also offers a full benefits package that includes health, dental, vision, and life insurances; paid time off, 401K, wellness programs and much more!
Medcor is a tobacco free and smoke free workplace!
EOE/M/F/Vet/Disability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.