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Remote Ria Operation Manager Jobs in Washington (NOW HIRING)

AAMC

ERAS Business Operations Manager

Washington, DC · Remote

HybridWork - Primarily remote roles with theabilityto work across the U.S. * Comprehensive Health ... The ERAS Business Operations Manager drives the operational readiness, business governance, and ...

Eliassen Group

SOC/NOC Operations Manager

Washington, DC · Remote

$78 - $88/hr

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC Operations Manager to lead 24x7 cybersecurity and network operations within a complex federal enterprise environment.

Aprio

Manager, M&A Operations

Rockville, MD · On-site +1

$100K - $140K/yr

The Manager, Assurance M&A Operations is responsible for leading the planning and execution of pre ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

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Remote Ria Operation Manager information

What are the key skills and qualifications needed to thrive as a Remote Ria Operation Manager, and why are they important?

To thrive as a Remote Ria Operation Manager, you need expertise in operations management, financial services regulations, and risk assessment, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with regulatory compliance tools, CRM platforms, and financial management systems such as Salesforce or Envestnet is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you coordinate remote teams and ensure smooth operations. These competencies are vital for maintaining compliance, optimizing workflow, and delivering high-quality service in a remote Registered Investment Advisor (RIA) environment.

What are the most common challenges faced by a Remote Ria Operation Manager and how can they be addressed?

Remote Ria Operation Managers often face challenges related to coordinating teams across different time zones, maintaining regulatory compliance, and ensuring smooth transaction processing. Effective communication tools and clear protocols are essential to keep remote teams aligned and responsive. Regular training on compliance standards and implementing automated monitoring can help mitigate risks. Proactively fostering a collaborative culture and setting clear expectations also contribute to overcoming obstacles and achieving operational efficiency.

What are Remote Ria Operation Managers?

Remote Ria Operation Managers oversee the operations of money transfer services, typically for Ria Money Transfer, from a remote location. They are responsible for managing teams, ensuring compliance with regulations, optimizing transaction processes, and improving customer service standards. Their role includes monitoring daily activities, coordinating with different departments, and implementing best practices for efficiency and security. Working remotely, they use digital tools to supervise staff, analyze performance metrics, and address any operational challenges. This position requires strong organizational, communication, and problem-solving skills.
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Remote Ria Operation Manager jobs near you

ERAS Business Operations Manager

AAMC

Washington, DC • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Who We Are:

The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.


At the AAMC, we are committed to supporting our employees with a comprehensive and competitive benefits package designed to promote well-being, professionaldevelopment,and work-life balance.


  • HybridWork- Primarily remote roles with theabilityto work across the U.S.
  • Comprehensive Health & Wellness- Medical, dental, and vision coverage;wellness programs;and fitness reimbursement
  • Generous Time Away- Paid time off, holidays, personaldays,sickleave,paidparental leaveand shortand longterm disabilitybenefits.
  • Retirement & Financial Well-Being- 403(b)retirementplan with generous employer contributions and financial planning resources
  • Family & Care Support- Backup care for children, elders, and pets, plus resources for families with specialized needs
  • Learning & Purpose:Tuition reimbursement, professionallearning and developmentopportunitiesand the chance to advance a meaningful mission.

Additional information can be found on our website.

Why us, why now?

TheBusiness Operations Managerwillchampion operational excellence and deliver critical insights that shapeERASstrategies. This impactful role involves the strategic management and execution of vital business processes, ensuring efficient operations across ERAS. The ERAS Business Operations Manager drives the operational readiness, business governance, and stakeholder account lifecycle for the ERAS product suite. This role serves as the functional owner of operational compliance and business rule governance across applicants, medical schools, programs, and specialties. A successful candidate will seamlessly balance high-level business management responsibilities with a hands-on commitment to executing routine system administration and tactical tasks essential for ERAS operational success.

How you will make an impact?

Core Operational Governance & Continuous Improvement:

  • Document and maintainStandard Operating Procedures (SOPs), business rules, and process workflows across all operational functions to ensure continuity and accuracy ahead of each application season.

  • Establish governanceand secure stakeholder buy-in on operational business rules across cross-functional teams, including Product, Operations, IT, and Relationship Management.

  • Analyze operational friction pointsand recurring pain points to identify root causes, design optimizedworkflows andexecute continuous improvement initiatives.

  • Manage operational audit trails, approval workflows, exception-handling protocols, and the master annual business operations calendar.

  • Ensure knowledge-base accuracyby partnering with the support center training teams to update internal and external documentation whenever business rules evolve.

ERAS Business Operations:

  • Manage the end-to-end onboarding, registration, and annual setup lifecycles for medical schools, programs, institutions, and specialties.

  • Lead cycle readiness initiativesby establishing operational launch checklists, verifying profile configuration deadlines, resolving launch blockers, and communicating risks to leadership.

  • Execute ongoing account and profile management, including updating institutional profiles, processing changes, executing contract modifications, and resolving escalated applicant account requests.

  • Collaboratewith Product, IT,Data Services,and Relationship Managementteams to align and drive operational improvements.

  • Monitor and reportto internal stakeholderson account completion rates, user registration milestones, timelines, and compliancerequirements.

  • Coordinate targeted outreachin partnership withtheRelationship Managementand Communicationsteamsto assist users with ERAS operations.

  • Partner with the Data Services teamto request and verify necessary reporting inputs for monthly financial reports.

  • Coordinate the business-side executionof complex account transactions (e.g., standard billing adjustments and customer refunds).

  • Collaborate with the billing processorand Accounting to support internal tracking, validation, and administrative oversight.

Escalation, Risk, & Compliance Management:

  • Triage and investigatecomplex or high-severity customer escalations from the support center, developing resolution paths and distinguishing between standard and exception-based handling.

  • Review and updateproduct Terms and Conditions (T&Cs) annually to reflect shifting operational or business rules, coordinating legal approvals and archiving historic versions.

  • Identify and documentsystemic issues originating from customer escalations to inform broader process optimizations or product updates.

What you will bring to the role

Required Qualifications:

  • MinimumEducation:Bachelor's Degree
  • Preferred Education:Master'sdegree (MBA, MS in Operations Management, etc.)
  • 8-10 years of related work experience.
  • Significant progressive experience in business operations roles with increasing levels of responsibility.
  • Demonstrated experience leading cross-functional initiatives and influencing stakeholders without direct authority.
  • Proven experience in process improvement methodologies and their practical application.
  • Experience utilizing operational data and system outputs to drive workflow improvements and decision-making.
  • Experience supporting administrative aspects of financial reporting and transaction reconciliation.
  • Experience with internal business tools and systems, and ideally involvement in their implementation or management.
  • Experience managing customer escalations and collaborating withhelp desk,product,andaccountmanagement teamsto resolve escalations.

Preferred Qualifications:

  • Experience in high-volume operational environments, such as managing seasonal application cycles, large-scale customer registrations, or time-sensitive account onboarding pipelines.
  • Proven track record of independently managing operational calendarsand shifting priorities with minimal day-to-day oversight.

Remote Work Eligibility

This position is eligible for remote work in the contiguous US

Compensation Grade Range

$115,855.00-$136,300.00

Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations.

If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.

The AAMC is an Equal Opportunity Employer. The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. The AAMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, pleasecontact the talent acquisition team.

Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.

BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, orMicrosoft Edge.

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