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Remote Retail Customer Service Jobs in Minnesota

Kraft Heinz Company

Customer Retail Manager

Minneapolis, MN · On-site +1

$68K - $86K/yr

The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team ... Previous selling, merchandising or customer service experience is preferred, but also open to ...

Integrityfex

Client Services Representative

Minneapolis, MN · Remote

$16.75 - $22.75/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Services Coordinator 45% * Provide support to customer success and operations management functions ...

New

Harris

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Services Coordinator 45% * Provide support to customer success and operations management functions ...

New

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Johnson, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Clitherall, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Oslo, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Palisade, MN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Retail Customer Service information

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How much do remote retail customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote retail customer service in Minnesota is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.85 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Minnesota?

The most popular types of Retail Customer Service jobs in Minnesota are:

What are popular job titles related to Remote Retail Customer Service jobs in Minnesota?

For Remote Retail Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Retail Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Retail Customer Service jobs?

Cities in Minnesota with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,070 per year, or $16.9 per hour.

Customer Care Agent - Beginner Level

American Income Life Insurance Company

Minneapolis, MN • On-site, Remote

$90K - $120K/yr

Full-time

Posted 27 days ago

Job description

AO Globe Life is seeking motivated professionals to join our fully remote team as Remote Member Benefits Specialists. In this role, you will help families and individuals across the United States understand and access essential supplemental benefit programs that protect their financial futures.
This position offers the flexibility of working from home while providing structured support, mentorship, and professional development. All client consultations are scheduled in advance-there is no cold calling or door-to-door outreach. If you enjoy helping others, communicating clearly, and working independently, this opportunity provides a strong foundation for a meaningful long-term career.
Responsibilities
  • Conduct scheduled virtual consultations with clients through Zoom
  • Identify client needs and guide them through available benefit options
  • Clearly explain policies, coverage details, and enrollment steps
  • Maintain accurate digital client records and follow-up communications
  • Provide exceptional client service while building long-term relationships
  • Participate in regular training sessions and team meetings to strengthen professional skills
Qualifications
  • Strong verbal communication and interpersonal skills
  • Organized, dependable, and comfortable working independently in a remote environment
  • Confidence using video conferencing platforms and digital communication tools
  • Motivated by service-oriented, purpose-driven work
  • Previous experience in customer service, sales, or client relations is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based computer or laptop with webcam access
Training and Support
AO Globe Life provides comprehensive onboarding for every team member. Training covers product knowledge, compliance standards, and effective client communication strategies. In addition, ongoing mentorship and weekly virtual sessions help strengthen leadership skills, professional development, and client service expertise.
Our team environment emphasizes collaboration, accountability, and growth. You will have consistent access to experienced leaders and mentors dedicated to helping you succeed.
What You Can Expect
As a remote professional with AO Globe Life, you will work from anywhere in the United States while maintaining strong team support and clear expectations. Our structure balances independence with collaboration, allowing you to manage your schedule while achieving client and team goals.
This role offers long-term career potential through continued learning, advancement opportunities, and leadership development over time. We value professionalism, reliability, and a genuine commitment to helping others.
Who Succeeds in This Role
  • Service-oriented individuals who communicate with empathy and professionalism
  • Organized professionals who can manage priorities effectively in a remote environment
  • Growth-minded individuals who value continuous learning and development
  • Team-oriented professionals who collaborate well while working independently

While experience in customer-facing roles can be helpful, we primarily look for individuals with strong integrity, work ethic, and the willingness to learn.
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. We proudly serve union members, credit unions, and veterans, helping families access financial protection programs designed to prepare for the unexpected.
As a remote-first organization, our focus is on service, stability, and opportunity. Our mission is to support families while empowering our team members to grow both professionally and personally. Every member of AO Globe Life contributes to that mission through dedication, teamwork, and integrity.

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