Ready to Make a Difference from Home with Brightree by ResMed? Join our remote Patient Success Representative team and play an important role in helping patients receive the medical supplies they ...
Ready to Make a Difference from Home with Brightree by ResMed? Join our remote Patient Success Representative team and play an important role in helping patients receive the medical supplies they ...
Lead Product Manager - Digital & AI
San Diego, CA · On-site +1
$181K - $226K/yr
About ResMed At ResMed, we create life-changing health technologies that help people sleep better ... San Diego, CA or Remote (U.S. West Coast / Pacific Time Zone) What You'll Do * Set the vision ...
Lead Product Manager - Digital & AI
San Diego, CA · On-site +1
$181K - $226K/yr
About ResMed At ResMed, we create life-changing health technologies that help people sleep better ... San Diego, CA or Remote (U.S. West Coast / Pacific Time Zone) What You'll Do * Set the vision ...
Home Infusion Reimbursement Specialist
Peachtree Corners, GA · Remote
$18.25 - $25/hr
As a global leader in health technology, ResMed has long pioneered cloud-connected medical devices ... For remote positions located outside of the US, pay will be determined based the candidate ...
Home Infusion Reimbursement Specialist
Peachtree Corners, GA · Remote
$18.25 - $25/hr
As a global leader in health technology, ResMed has long pioneered cloud-connected medical devices ... For remote positions located outside of the US, pay will be determined based the candidate ...
This is a remote position, however, the candidate must live in San Diego, CA or surrounding areas. Our mission is to empower ResMed's developer community with an opinionated, yet empathetic developer ...
This is a remote position, however, the candidate must live in San Diego, CA or surrounding areas. Our mission is to empower ResMed's developer community with an opinionated, yet empathetic developer ...
Home Infusion Reimbursement Specialist
Peachtree Corners, GA · Remote
$18.25 - $25/hr
As a global leader in health technology, ResMed has long pioneered cloud-connected medical devices ... For remote positions located outside of the US, pay will be determined based the candidate ...
Home Infusion Reimbursement Specialist
Peachtree Corners, GA · Remote
$18.25 - $25/hr
As a global leader in health technology, ResMed has long pioneered cloud-connected medical devices ... For remote positions located outside of the US, pay will be determined based the candidate ...
Lead Product Manager
Peachtree Corners, GA · On-site +1
$154K - $190K/yr
Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...
Lead Product Manager
Peachtree Corners, GA · On-site +1
$154K - $190K/yr
Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...
Senior Marketing Manager, Consumer Health & Partnerships
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Senior Marketing Manager, Consumer Health & Partnerships
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Lead Product Manager
Peachtree Corners, GA · On-site +1
$154K - $190K/yr
Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...
Lead Product Manager
Peachtree Corners, GA · On-site +1
$154K - $190K/yr
Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...
Senior Marketing Manager
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Senior Marketing Manager
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Senior Marketing Manager, Consumer Health & Partnerships
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Senior Marketing Manager, Consumer Health & Partnerships
San Diego, CA · On-site +1
$155K - $194K/yr
The role is remote within the U.S., with a preference for candidates located on the West Coast. Let ... At Resmed, it is not typical for an individual to be hired at or near the top of the range for ...
Manager, FP&A Systems - Anaplan
$111K - $152K/yr
This role is remote; candidates may need to be based in or available to work within specific locations or time zones. Why Resmed? Impact at Scale: Help shape solutions used by millions worldwide.
Manager, FP&A Systems - Anaplan
$111K - $152K/yr
This role is remote; candidates may need to be based in or available to work within specific locations or time zones. Why Resmed? Impact at Scale: Help shape solutions used by millions worldwide.
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to30% Preferred We are shaping the future at ResMed, and we recognize the need ...
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to30% Preferred We are shaping the future at ResMed, and we recognize the need ...
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to 30% Preferred We are shaping the future at ResMed, and we recognize the ...
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to 30% Preferred We are shaping the future at ResMed, and we recognize the ...
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to30% Preferred We are shaping the future at ResMed, and we recognize the need ...
Advanced Professional Services Consultant
Peachtree Corners, GA · Remote
$91K - $114K/yr
Provide remote implementation and training services related to Brightree HME/DME implementations ... Ability to travel up to30% Preferred We are shaping the future at ResMed, and we recognize the need ...
RCM QA Specialist - Cash Posting
Peachtree Corners, GA · On-site +1
$16.98 - $21.22/hr
At ResMed, it is not typical for an individual to be hired at or near the top of the range for ... A reasonable estimate of the current base range for this position is: $16.98 - $21.22/hr For remote ...
RCM QA Specialist - Cash Posting
Peachtree Corners, GA · On-site +1
$16.98 - $21.22/hr
At ResMed, it is not typical for an individual to be hired at or near the top of the range for ... A reasonable estimate of the current base range for this position is: $16.98 - $21.22/hr For remote ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and ...
Senior Customer Support Specialist
Peachtree Corners, GA · On-site +1
$30.91 - $41.21/hr
Experience working in a remote or distributed team environment We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and ...
RCM QA Specialist - Cash Posting
Peachtree Corners, GA · On-site +1
$16.98 - $21.22/hr
At ResMed, it is not typical for an individual to be hired at or near the top of the range for ... A reasonable estimate of the current base range for this position is: $16.98 - $21.22/hr For remote ...
RCM QA Specialist - Cash Posting
Peachtree Corners, GA · On-site +1
$16.98 - $21.22/hr
At ResMed, it is not typical for an individual to be hired at or near the top of the range for ... A reasonable estimate of the current base range for this position is: $16.98 - $21.22/hr For remote ...
This leader will be accountable for understandingthe business context forVirtuoxwithin Resmed ... Candidates based in the San Diego, CA area are strongly preferred; however, remote candidates based ...
This leader will be accountable for understandingthe business context forVirtuoxwithin Resmed ... Candidates based in the San Diego, CA area are strongly preferred; however, remote candidates based ...
Remote Resmed information
What are Remote ResMed jobs?
What is the difference between Remote Resmed vs Remote Sleep Technician?
| Aspect | Remote Resmed |
|---|---|
| Certifications | Typically requires Respiratory Therapist (RT) license or similar credentials |
| Work Environment | Remote, often from home, with some in-clinic duties |
| Industry Usage | Used in sleep medicine, respiratory care, and medical device companies |
| Job Focus | Device setup, troubleshooting, patient education, and support for Resmed products |
Remote Resmed professionals primarily focus on supporting Resmed respiratory and sleep devices, often requiring specific certifications like RT licenses. Remote Sleep Technicians also work in sleep medicine but may have broader responsibilities including conducting sleep studies and diagnostics, sometimes in clinical settings. While both roles involve sleep health, Remote Resmed roles are more product and device-focused, whereas Remote Sleep Technicians are more involved in patient diagnostics and clinical procedures.
What are the key skills and qualifications needed to thrive as a Remote ResMed Customer Service Representative, and why are they important?
How does working remotely for ResMed impact team communication and collaboration?

$17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
ResMed rating
7.4
Based on 15 frontline employees who took The Breakroom Quiz
146th of 215 rated software companies
Job description
Join our remote Patient Success Representative team and play an important role in helping patients receive the medical supplies they need to stay healthy and succeed with their therapy. You'll connect with patients, provide exceptional service, answer questions, and assist with ordering essential healthcare products-all while working from home. At Brightree by ResMed, you'll be part of an innovative healthcare technology company that offers competitive pay, comprehensive benefits, and opportunities for growth while making a meaningful impact every day.
- Start Date: August 24, 2026
- Compensation: $17.00 per hour - additional pay differential for Spanish bilingual proficiency.
- Location: Fully Remote (U.S.)
- Work Schedule: Full-time, Monday-Friday (40 hours/week) with an 8-hour shift between 9:00 a.m. and 9:00 p.m. CST, including two paid 15-minute breaks and one unpaid 30-minute lunch. This role requires daily phone-based work on a fixed schedule with minimal flexibility.
- Remote Work Requirements: This position is remote and requires a HIPPA compliant work environment with a hardwired Ethernet internet connection (cable or fiber) with minimum speeds of 30 Mbps download and 20 Mbps upload. Satellite, cellular, and 5G connections are not supported. Candidates will be asked to complete a brief internet speed test during the interview process.
- Training Requirements: Training takes place during your first 30 days and is held Monday through Friday from 8:00 a.m. to 4:30 p.m. CST. To ensure compliance and confirm a secure, professional work environment, team members are required to remain on camera with microphones unmuted throughout training sessions.
A Day in the Life
- Handle a high volume of primarily outbound calls, ensuring patients receive the healthcare supplies needed to support their ongoing care.
- Create and submit patient orders, accurately complete account updates, and manage multiple systems simultaneously.
- Partner with internal teams to resolve patient and order-related issues.
- Meet established performance goals for productivity, quality, and service excellence.
- Perform additional duties as assigned.
Experience
- High school diploma and at least 1 year of customer service and/or sales experience required.
- Strong verbal and written communication skills with a customer-focused approach.
- Self-motivated, adaptable, and able to troubleshoot and navigate changing priorities.
- Detail-oriented with a strong focus on accuracy and data entry quality.
What Success looks like:
- Achieving goals related to attendance, productivity, quality, and order accuracy, including handling 100+ calls daily, maintaining an average talk time of four minutes, and meeting sales-per-hour targets.
- Delivering exceptional customer service and supporting positive patient experiences.
- Managing patient orders accurately with strong attention to detail.
Why Join Brightree by ResMed?
- Fully remote work environment
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- Career growth opportunities within a global healthcare technology leader
- The opportunity to make a meaningful impact on patients' lives every day
Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. A reasonable estimate of the current base range for this position is: $17/hr.
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
About ResMed
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
San Diego, CA, US
Year founded
1989