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Remote Reservations Agent Jobs in Wisconsin (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

Zuzick Organization of Globe Life

$15.75 - $21.50/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$16 - $22/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$15 - $20.50/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

TTEC

$17.06/hr

Job Details Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative Overnight shift, working remotely in Canada , you'll be a part of ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

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Showing results 21-40

All JobsReservations Agent JobsRemote Reservations Agent JobsRemote Reservations Agent Jobs in Wisconsin

Remote Reservations Agent information

See Wisconsin salary details

$11

$17

$22

How much do remote reservations agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote reservations agent in Wisconsin is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

More about Remote Reservations Agent jobs

What are popular job titles related to Remote Reservations Agent jobs in Wisconsin?

For Remote Reservations Agent jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Reservations Agent jobs in Wisconsin look for?

The top searched job categories for Remote Reservations Agent jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Reservations Agent jobs?

Cities in Wisconsin with the most Remote Reservations Agent job openings:

Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Wisconsin as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,624 per year, or $17.6 per hour.

Remote Customer Service Representative

Afni, Inc.

Madison, WI • On-site, Remote

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
To qualify for this position, you must live in Wisconsin.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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