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Remote Reservations Agent Jobs in Tennessee (NOW HIRING)

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Remote Reservations Agent information

See Tennessee salary details

$10

$15

$20

How much do remote reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote reservations agent in Tennessee is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

More about Remote Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Tennessee? The most popular types of Reservations Agent jobs in Tennessee are:
What are popular job titles related to Remote Reservations Agent jobs in Tennessee? For Remote Reservations Agent jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Reservations Agent jobs in Tennessee look for? The top searched job categories for Remote Reservations Agent jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Reservations Agent jobs? Cities in Tennessee with the most Remote Reservations Agent job openings:
Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Tennessee as of August 2026, with employment types broken down into 68% Full Time, 9% Part Time, 5% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,932 per year, or $15.8 per hour.

100 Percent Remote Customer Service WFH

Globe Life American Income Division

Johnson City, TN • On-site, Remote

$15.25 - $21/hr

Full-time

Medical

Posted 6 days ago

Job description

Customer Service Leadership Opportunity | 100% Remote
Location: 100% Remote
Schedule: Flexible
Are you a motivated, people-focused professional looking for a career that offers flexibility, growth, and meaningful impact? AO is seeking dedicated individuals to join our remote customer service leadership team.
This opportunity allows you to work from home, enjoy a flexible schedule, and grow professionally through mentorship, leadership development, and ongoing training-all while maintaining a healthy work-life balance.
Whether you're beginning your career or looking for a fresh start, AO provides the support, systems, and growth opportunities to help you succeed in a fully remote environment.
Requirements • Responsibilities • Rewards
🌎 Work-Life Balance & Remote Flexibility
Customize your schedule and work from anywhere while building a rewarding long-term career.
🤝 Supportive Team Environment
Join a positive, collaborative culture that values your success, growth, and personal well-being.
📚 Mentorship & Leadership Development
Learn from experienced professionals committed to helping you grow into leadership and management opportunities.
💼 Professional Growth Opportunities
Build valuable communication, leadership, and customer service skills through ongoing training and real-world experience.
Exciting Perks & Incentives
Incentive Travel Opportunities
Top performers may qualify for exciting travel experiences, leadership conventions, and recognition events.
♥ Health Insurance Reimbursement Program
Access benefits designed to support your well-being and long-term stability.
📈 Leadership & Skills Development
Participate in specialized mentorship and training programs focused on leadership, communication, and management growth.
🛡 Union-Backed Support
Enjoy the structure, representation, and support of a union-backed organization.
💰 Weekly Pay & Advancement Potential
Earn consistent weekly income with opportunities for performance-based bonuses and career advancement.
Key Responsibilities
  • Support clients through phone, Zoom, and virtual communication platforms
  • Deliver exceptional customer service and client support
  • Build and maintain positive long-term client relationships
  • Participate in mentorship, leadership development, and ongoing training sessions
  • Collaborate with team members in a remote work environment
  • Contribute to a positive, growth-focused company culture
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Commitment to delivering exceptional customer service
  • Positive attitude and willingness to learn
  • Ability to work independently while contributing to a collaborative team
  • Leadership potential and desire for professional growth
  • Adaptability in a fast-paced remote environment

No prior industry experience is required. We provide full training and mentorship to help you succeed.
Ready to Take the Next Step?
Join AO's customer service leadership team and begin building a flexible, rewarding remote career with mentorship, advancement opportunities, and meaningful impact.
👉 Apply today and start growing your future with AO.

Apply