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Remote Reservation Agent Jobs in Baltimore, MD (NOW HIRING)

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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All JobsReservation Agent JobsRemote Reservation Agent JobsRemote Reservation Agent Jobs in Baltimore, MD

Remote Reservation Agent information

See Baltimore, MD salary details

$10

$17

$22

How much do remote reservation agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote reservation agent in Baltimore, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is a remote reservation agent?

A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.

What does a typical workday look like for a remote reservation agent?

A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.

What are the key skills and qualifications needed to thrive in the remote reservation agent position, and why are they important?

To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.

What are popular job titles related to Remote Reservation Agent jobs in Baltimore, MD?

For Remote Reservation Agent jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Reservation Agent jobs in Baltimore, MD look for?

The top searched job categories for Remote Reservation Agent jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Reservation Agent jobs?

Cities near Baltimore, MD with the most Remote Reservation Agent job openings:

Remote Reservation Agent jobs near you
Infographic showing various Remote Reservation Agent job openings in Baltimore, MD as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.

Customer Service Representative - Hotel Bookings

Destination Careers

Baltimore, MD • On-site, Remote

$45K - $75K/yr

Full-time

Posted 12 days ago

Job description

Job Type: Remote | Flexible
About the Position
We're looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment.
What You'll Do
  • Assist customers with hotel selections
  • Answer questions and provide booking support
  • Maintain accurate documentation
  • Work closely with a supportive remote team

What We Offer
  • Work-from-home opportunity
  • Flexible scheduling
  • Full training provided
  • Travel perks and discounts
  • Supportive leadership and growth opportunities

$45,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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