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Remote Reservation Agent Jobs in Baltimore, MD (NOW HIRING)

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Ellicott City area. You must be able ...

Real Estate Showing Agent

Columbia, MD · On-site +1

$28 - $100/hr

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Columbia area. You must be able to ...

Real Estate Showing Agent

Glen Burnie, MD · On-site +1

$28 - $100/hr

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Glen Burnie area. You must be able to ...

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Silver Spring area. You must be able ...

Real Estate Showing Agent

Baltimore, MD · On-site +1

$28 - $100/hr

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Baltimore area. You must be able to ...

Showing results 21-40

Remote Reservation Agent information

See Baltimore, MD salary details

$10

$17

$22

How much do remote reservation agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote reservation agent in Baltimore, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is a remote reservation agent?

A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.

What does a typical workday look like for a remote reservation agent?

A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.

What are the key skills and qualifications needed to thrive in the remote reservation agent position, and why are they important?

To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.

What job categories do people searching Remote Reservation Agent jobs in Baltimore, MD look for?

The top searched job categories for Remote Reservation Agent jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Reservation Agent jobs?

Cities near Baltimore, MD with the most Remote Reservation Agent job openings:

Infographic showing various Remote Reservation Agent job openings in Baltimore, MD as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,054 per year, or $17.3 per hour.

Energy Advisor - Customer Care Agent

AdNet AccountNet, Inc.

Baltimore, MD • On-site, Remote

$16 - $16.50/hr

Full-time

Re-posted 22 days ago


Job description

Job Title: Energy Efficiency Customer Care Agent

Job Description:
Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants. There are three (3) shifts for this position:

8:30am EST to 5:30pm EST

9:00am EST to 6:00pm EST

10:00am EST to 7:00pm EST

Key Responsibilities:

  • Process energy incentive applications, reviewing for eligibility.

  • Provide inbound and outbound support to applicants and program participants via phone and online chat

  • Perform back-office processing in support of utility clients and their customers

  • Achieve daily, weekly, and monthly performance metrics and quality standards

  • Maintain confidentiality of client and customer information

  • Perform data-intensive tasks accurately while meeting deadlines

  • Adapt quickly to process changes and contribute to team problem-solving efforts

Qualifications & Skills Required:

  • Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook)

  • Strong data entry skills and attention to detail; ability to type 45-50 WPM

  • Excellent analytical, writing, and communication skills

  • Ability to collaborate effectively with internal staff, clients, and vendors

  • Strong problem-solving skills and the ability to analyze situations and recommend solutions

  • Flexible and adaptable, able to handle multiple priorities in a fast-paced environment

  • Positive attitude, high energy, and enthusiasm for helping program participants

  • Ability to work independently and in a team environment

  • High school diploma or GED

  • Excel and database navigation skills are required

Preferred Experience:

  • Experience in application processing, customer service, and a fast-paced environment

AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices, processes, and relationships.

Employment Type: FULL_TIME