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Remote Reporting Analyst Assistant Jobs in Minnesota

Motorola

This role is remote however, calls will occur during EST hours. * Previous military or Department ... assist you.

UnitedHealth Group

Payroll Analyst - Remote

Minnetonka, MN · Remote

$60K - $107K/yr

Executive level compensation analysis and reporting for senior level management and Compensation Department * Maintain accurate tax records within payroll system, assist in testing payroll system tax ...

UnitedHealth Group

Payroll Analyst - Remote

Minnetonka, MN · On-site +1

$60K - $107K/yr

Executive level compensation analysis and reporting for senior level management and Compensation Department * Maintain accurate tax records within payroll system, assist in testing payroll system tax ...

Sourcewell

Accounting Operations Analyst

Staples, MN · Remote

$86K - $108K/yr

Also responsible for gathering and summarizing data for special reports. * Assist with stakeholder ... This is a remote position, and is subject to Sourcewell's telecommuting policies and procedures.

Sourcewell

Accounting Operations Analyst

Staples, MN · On-site +1

$86K - $108K/yr

Also responsible for gathering and summarizing data for special reports. * Assist with stakeholder ... This is a remote position, and is subject to Sourcewell's telecommuting policies and procedures.

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Remote Reporting Analyst Assistant information

What is the difference between Remote Reporting Analyst Assistant vs Remote Data Entry Clerk?

AspectRemote Reporting Analyst AssistantRemote Data Entry Clerk
Required CredentialsAssociate's or Bachelor's in Business, Finance, or related field; familiarity with reporting toolsHigh school diploma or equivalent; basic computer skills
Work EnvironmentRemote, often in corporate or financial sectorsRemote, administrative or data-focused settings
Employer & Industry UsageUsed in finance, healthcare, and business analyticsCommon in administrative, retail, and data management roles

The Remote Reporting Analyst Assistant typically requires a background in business or finance and involves assisting with data analysis and report preparation. In contrast, the Remote Data Entry Clerk focuses on inputting data accurately with minimal analytical responsibilities. Both roles are remote and involve computer work, but the Analyst Assistant role is more analytical and report-oriented, while the Data Entry Clerk emphasizes data accuracy and entry speed.

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Remote Reporting Analyst Assistant jobs near you

Contact Center Reporting Analyst - Nice CXone

Duluth, MN • On-site, Remote

Essentia Health
Health Care and Social Assistance • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

414th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Essentia Healthexternal

$70K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Building Location:Business Service CenterDepartment:1006860 SCHEDULING - EH SSJob Description:The Contact Center Reporting Analyst provides reporting, analysis, and actionable insights to support contact center operations, service quality, staffing, and business performance. This role uses NICE CXone tools, including Performance Management, Interaction Analytics (AI), Quality Management, and ACD reporting, to develop dashboards, reports, scorecards, and trend analysis for leadership and operational teams.
The analyst partners closely with contact center support analysts and contact center leadership to identify reporting needs, monitor key performance indicators, evaluate call quality, and support operational improvement. Responsibilities include data extraction, validation, analysis, report development, call quality review, and presentation of findings in clear and meaningful formats.
This role requires strong knowledge of contact center reporting, quality assurance, and performance metrics, along with an understanding of ambulatory healthcare processes and clinic office workflows. The ideal candidate can translate complex data into practical recommendations that support customer service standards and informed decision-making.Education Qualifications:

Key Responsibilities:

  • Uses existing reporting expertise to address advanced reporting needs for Nice CXone platform applications

  • Administers and configures the Patient Notify Portal to meeting clinical operational needs to inform patients of their appointments or inclement weather or clinical closures or partial closures events

  • Provides information, reports and dashboards that meet business requirements within given timeframe

  • Collaborates with Contact Center leadership on reporting and dashboards to drive meaningful performance data insights

  • Uses analytical tools and statistical techniques to analyze and formulate insights to drive improvements for contact center leadership

  • Uses KPI data to compile and track performance at both the team and individual levels

  • Makes appropriate recommendations and updates to reports in the Nice CXone platform applications

  • Supports contact center analyst peers as back up coverage

Education Requirements:

  • Bachelor's degree in business, computer science, information systems, or equivalent field of study

Required Qualifications:

  • 3 years' experience in a contact center environment

  • 1 year reporting experience with Nice CXone or top tier contact center cloud solution

  • Advanced Excel skills such as PivotTables, Conditional formatting, VLOOKUP, Data sorting and Data visualization

Preferred Qualifications:

  • Cloud Contact Center Reporting certification

Licensure/CertificationQualifications:FTE:1

Possible Remote/Hybrid Option:

RemoteShift Rotation:Day Rotation (United States of America)Shift Start Time:8amShift End Time:5pmWeekends:NOHolidays:NoCall Obligation:NoUnion:Union Posting Deadline:

Compensation Range:

$70,595.20 - $105,892.80Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
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About Essentia Health

Sourced by ZipRecruiter

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of 13,500 employees, including 3,500 registered nurses & licensed practical nurses, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 70 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Duluth, MN, US

Year founded

2004

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