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Remote Renewals Manager Jobs in Decatur, IL (NOW HIRING)

... and management. You will work remotely, serving clients by providing guidance and protection ... Residual income opportunities through client renewals * Unionized position with stock options

What will you manage? Each teammate receives a role within a small team per cycle that can include ... and more renewals paid. We took lessons learned from years of experience in the subscription ...

Remote Renewals Manager information

See Decatur, IL salary details

$20

$37

$55

How much do remote renewals manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote renewals manager in Decatur, IL is $37.53, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $42.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Renewals Manager, and why are they important?

To thrive as a Remote Renewals Manager, you need strong account management skills, a background in sales or customer success, and experience with contract negotiation, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and data analysis software is typically required. Exceptional communication, relationship-building, and problem-solving skills are essential for engaging clients and resolving issues proactively. These skills and qualities are crucial for maximizing customer retention, ensuring seamless contract renewals, and driving recurring revenue in a remote environment.

How does a Remote Renewals Manager typically collaborate with sales and customer success teams to ensure contract renewals?

A Remote Renewals Manager works closely with both sales and customer success teams to identify at-risk accounts, understand customer needs, and coordinate renewal strategies. Regular virtual meetings and shared CRM tools enable seamless communication about customer status, feedback, and opportunities for upselling or cross-selling. By aligning efforts and sharing insights, the Renewals Manager helps ensure a smooth renewal process and maintains strong customer relationships, even while working remotely.

What is a Remote Renewals Manager?

A Remote Renewals Manager is a professional responsible for overseeing and managing contract renewals with clients or customers, typically working from a remote location. Their primary duties include engaging with existing customers, negotiating renewal terms, addressing concerns, and ensuring high retention rates. They collaborate closely with sales, customer success, and support teams to provide a seamless renewal experience. This role requires strong communication, negotiation, and organizational skills, as well as the ability to work independently and utilize digital tools for remote collaboration.

What is the difference between Remote Renewals Manager vs Customer Success Manager?

AspectRemote Renewals ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and product adoption
Required SkillsSales, negotiation, renewal processesCommunication, relationship building, onboarding
Work EnvironmentSales teams, account managementCustomer support, onboarding teams
Industry UsageSubscription-based services, SaaS

The Remote Renewals Manager primarily focuses on managing contract renewals and retention, often working closely with sales teams. In contrast, the Customer Success Manager emphasizes customer satisfaction and product adoption to foster long-term relationships. While both roles require strong communication skills, the Renewals Manager is more sales-oriented, whereas the Customer Success Manager centers on customer experience and support.

What job categories do people searching Remote Renewals Manager jobs in Decatur, IL look for? The top searched job categories for Remote Renewals Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Remote Renewals Manager jobs? Cities near Decatur, IL with the most Remote Renewals Manager job openings:

Remote Sales Specialist

HMG Careers

Decatur, IL โ€ข Remote

$69K/yr

Full-time

Medical, Dental

Posted 13 days ago


Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them