ZipRecruiter

Log In

2

Remote Reliance Home Comfort Customer Service Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Tustin, CA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Perris, CA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Irvine, CA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsReliance Home Comfort Customer Service JobsRemote Reliance Home Comfort Customer Service JobsRemote Reliance Home Comfort Customer Service Jobs in Riverside, CA

Remote Reliance Home Comfort Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do remote reliance home comfort customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote reliance home comfort customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a Remote Reliance Home Comfort Customer Service representative?

A Remote Reliance Home Comfort Customer Service representative is a professional who assists customers with questions, concerns, and support related to Reliance Home Comfort's products and services, such as heating, cooling, water heaters, and plumbing, all while working from home. They handle customer inquiries via phone, email, or chat, provide troubleshooting assistance, schedule service appointments, and resolve billing or account issues. This remote role requires excellent communication skills, problem-solving abilities, and knowledge of Reliance Home Comfort's offerings. Representatives play a key role in ensuring customer satisfaction and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a Remote Reliance Home Comfort Customer Service representative?

Success in this role requires strong communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically expected. Patience, active listening, and adaptability help representatives build rapport and effectively resolve customer concerns. These skills ensure a positive customer experience, efficient issue resolution, and uphold the company's reputation in a remote work environment.

What are some common challenges faced by Remote Reliance Home Comfort Customer Service representatives, and how can they be effectively managed?

Remote Reliance Home Comfort Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns about home comfort systems, and troubleshooting issues without in-person support. These challenges can be effectively managed by staying organized, utilizing available knowledge bases, and maintaining clear communication with both customers and technical teams. Continuous training and regular team meetings also help representatives stay updated on products and processes, fostering a supportive remote work environment.

What is the difference between Remote Reliance Home Comfort Customer Service vs Remote HVAC Technician?

AspectRemote Reliance Home Comfort Customer ServiceRemote HVAC Technician
CredentialsCustomer service experience, basic technical knowledgeHVAC certifications, technical training
Work EnvironmentCall centers, remote supportRemote troubleshooting, technical support
Industry UsageCustomer support for heating/cooling productsTechnical diagnosis and repair guidance

Remote Reliance Home Comfort Customer Service roles focus on assisting customers with product inquiries and support, often requiring communication skills and basic technical knowledge. In contrast, Remote HVAC Technician roles involve technical expertise and certifications to diagnose and troubleshoot heating and cooling systems. Both roles are essential in the home comfort industry but differ in technical requirements and daily tasks.

What are popular job titles related to Remote Reliance Home Comfort Customer Service jobs in Riverside, CA?

For Remote Reliance Home Comfort Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Reliance Home Comfort Customer Service jobs in Riverside, CA look for?

The top searched job categories for Remote Reliance Home Comfort Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Reliance Home Comfort Customer Service jobs?

Cities near Riverside, CA with the most Remote Reliance Home Comfort Customer Service job openings:

Remote Reliance Home Comfort Customer Service jobs near you

Call Center Remote Customer Service Representative

Vimo

Ontario, CA • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply