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Remote Regence Jobs (NOW HIRING)

Remote Regence information

What are some common challenges faced by remote Regence customer service representatives, and how can they be overcome?

Remote Regence Customer Service Representatives often face challenges such as managing high call volumes, resolving complex member inquiries, and staying updated on frequent changes in healthcare policies. Working remotely can also make it harder to collaborate with teammates or access immediate support. To overcome these challenges, representatives should proactively utilize internal knowledge bases, participate in virtual team meetings, and communicate regularly with supervisors. Building strong time management skills and seeking ongoing training will also help ensure success in this role.

What is a remote Regence?

A Remote Regence job refers to a position with Regence, a health insurance company, that allows employees to work from a location outside of the company's physical offices, usually from home. These roles span various departments such as customer service, claims processing, IT, and healthcare administration. Remote Regence positions provide flexibility and the opportunity to contribute to the company’s mission of delivering quality health plans and services. Employees in these roles use digital tools to stay connected and fulfill their job responsibilities while enjoying the benefits of remote work.

What are the key skills and qualifications needed to thrive as a remote Regence customer service representative?

To thrive as a Remote Customer Service Representative at Regence, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic proficiency in Microsoft Office are typically required. Outstanding empathy, patience, and adaptability help you deliver exceptional service and handle diverse customer inquiries effectively. These skills ensure a positive customer experience, efficiency in remote operations, and alignment with Regence’s service standards.

What is the difference between Remote Regence vs Remote Claims Processor?

AspectRemote RegenceRemote Claims Processor
Required CredentialsHealth insurance knowledge, basic computer skillsInsurance knowledge, data entry skills
Work EnvironmentHome-based, healthcare industryHome-based, insurance claims processing
Employer & Industry UsageRegence health insurance providerVarious insurance companies
Common Search & ComparisonYesYes

Remote Regence typically involves working for the Regence health insurance company, focusing on customer service and policy management. Remote Claims Processors handle insurance claims, often for multiple companies, and focus on data entry and claims review. Both roles are remote, require insurance knowledge, and are common in the healthcare and insurance industries. The main difference lies in the specific employer and job responsibilities.

More about Remote Regence jobs

What cities are hiring for Remote Regence jobs?

Cities with the most Remote Regence job openings:

What are the most commonly searched types of Regence jobs?

The most popular types of Regence jobs are:

What states have the most Remote Regence jobs?

States with the most job openings for Remote Regence jobs include:

Infographic showing various Remote Regence job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Temporary. Highlights an 72% Physical, 9% Hybrid, and 19% Remote job distribution.

Certified Coder II or III for Central Admin in NE Portland (Multispecialty Healthcare)

The Oregon Clinic

Portland, OR • On-site, Remote

$33.89 - $45.85/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New


The Oregon Clinic rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Certified Coder II or III in Multispecialty Healthcare (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs.

Using excellent customer service and communications skills, your primary duties in this role include:

  • Responsible for ensuring that all procedural and diagnostic codes used by TOC comply with all application rules, laws and healthcare industry standards as well as coding to maximize reimbursement within the legal and ethical constraints.
  • Assigns accurate CPT, ICD-10, and modifier codes to physician services ensuring appropriate and accurate billing. 
  • Meets productivity benchmarks as defined by management and supported by performance metrics. Maintains a minimum of 95% coding accuracy.
  • Reviews coding as requested and provides corrections and feedback to the requestor.
  • Other duties as assigned.

Salary: Hiring range, based on experience and credentials:

  • Level II: $30.81- $41.68 per hour.
  • Level III: $33.89-$45.85 per hour.

Workdays: This position is based at the Central Administration office but primarily allows remote work. Hybrid/Remote work is available once training is completed and expectations are met. Typical hours are Monday-Friday (Flexible workday hours between 6:00 am-8:00 pm Pacific Standard Time P.S.T.).

Qualifications that support success in this role are based on education, experience and values, including:

  • Minimum of four (4) years of experience in coding for Multispecialty Healthcare.
  • Current Coding Certification from the American Academy of Professional Coders (AAPC) or from any accredited body that credentials professional coders is required.   
  • Participates in continuing education units every 2 years for verification and authentication of expertise.
  • Prior Electronic Medical Record (EMR) EPIC experience is strongly preferred.  
  • Knowledge of CPT procedure and ICD-10 coding, basic principles of A/R management, denials, and overall billing functions in a medical clinic setting.
  • Knowledge of overall healthcare payment system (FFS, PPOS, HMOs, capitation, etc.) and local players (Regence Blue Cross, Providence Health Plans, etc.).
  • Demonstrated ability to initiate, work independently, and effectively multitask.
  • Excellent attendance and work ethic.
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, physicians, and other team members.
  • A commitment to patient-focused care, privacy, and safety.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. 

Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!

Premium Benefits: 

  • Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
  • Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
  • Work-Life Balance: Paid Time Off plus 9 paid holidays annually
  • Wellness Support: Robust wellness program and employee assistance services
  • Commuter Benefits: 70% of Tri-Met transit pass covered
  • Additional Perks: Employee discounts and optional benefits like Pet Insurance

Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:

  • Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity.
  • The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office.
  • Dedicated to providing the highest value care tailored to the needs of each unique patient.
  • Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian.

Our Commitments: 

  • Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration.
  • A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screening.

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