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Remote Records Retention Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Retention Agent

Akron, OH · On-site +1

$13.75 - $18.75/hr

Job Location: Remote - USA Main Responsibilities: * Develop and implement strategies to retain ... Please note that phone and video interviews or screenings may be recorded and transcribed using ...

Mentalzon LLC

Remote Psychologist

Cleveland, OH · Remote

$50 - $100/hr

Maintain Compliant Clinical Records: Ensure all clinical documentation is accurate, comprehensive ... Clients pay you directly, ensuring you retain 100% of your earnings. We take no commission.

Manulife

Senior Underwriting Consultant

Delaware, OH · Remote

$93K - $110K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit medical record summaries to ensure documentation is in accordance with our established ...

Manulife

Senior Underwriting Consultant

New Hampshire, OH · Remote

$88K - $104K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit medical record summaries to ensure documentation is in accordance with our established ...

PharMerica

HR Business Specialist

Columbus, OH · Remote

... is a remote position. Benefits and perks for You! * Medical, Dental, Vision insurance * Health ... record retention, audits, etc. * Maintains thorough knowledge of company policies, state and ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cleveland, OH · Remote

... customer retention, customer satisfaction, and overall account health. Location: Remote Ideal ... Maintain accurate customer records and engagement activity within Salesforce * Monitor account ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

... customer retention, customer satisfaction, and overall account health. Location: Remote Ideal ... Maintain accurate customer records and engagement activity within Salesforce * Monitor account ...

AssetWatch, Inc.

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

Track record of exceeding customer retention and expansion targets, with the ability to build ... Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack ...

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$95K - $112K/yr

A track record of achieving or exceeding customer retention, renewal, and expansion goals ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...

Manulife

Suitability Review Specialist

New Hampshire, OH · Remote

$73K - $122K/yr

Maintain accurate documentation and records of suitability reviews, determinations, escalations ... We strive to attract, develop and retain a workforce that is as diverse as the customers we serve ...

Manulife

Suitability Review Specialist

Delaware, OH · Remote

$73K - $122K/yr

Maintain accurate documentation and records of suitability reviews, determinations, escalations ... We strive to attract, develop and retain a workforce that is as diverse as the customers we serve ...

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All JobsRecords Retention JobsRemote Records Retention JobsRemote Records Retention Jobs in Ohio

Remote Records Retention information

What is the difference between Remote Records Retention vs Remote Data Entry Specialist?

AspectRemote Records RetentionRemote Data Entry Specialist
CredentialsTypically requires knowledge of records management, certifications like CRM or CDIARequires proficiency in data entry tools, basic computer skills, sometimes certifications in data management
Work EnvironmentOffice or home-based, handling document storage, compliance, and retention policiesPrimarily computer-based, entering data into databases or spreadsheets
Industry UsageLegal, healthcare, government, corporate sectorsRetail, healthcare, finance, administrative support

Remote Records Retention focuses on managing and maintaining records according to legal and organizational policies, while Remote Data Entry Specialists primarily input and update data in digital systems. Both roles often work remotely and require strong organizational skills, but they serve different functions within organizations.

What are popular job titles related to Remote Records Retention jobs in Ohio? For Remote Records Retention jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Records Retention jobs in Ohio look for? The top searched job categories for Remote Records Retention jobs in Ohio are:
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Remote Records Retention jobs near you

Retention Agent

Embrace Pet Insurance

Akron, OH • On-site, Remote

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Embrace Pet Insurance, a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We're committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that's both personal and professional.
Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we're proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support.
Job Summary:
Embrace Pet Insurance is seeking a Retention Specialist. The main role of the Retention Specialist is to work closely with existing customers to address their concerns, preserve their trust, and retain their business. The ideal candidate will be an excellent communicator with strong problem-solving skills and a customer-focused attitude.
Job Location: Remote - USA
Main Responsibilities:
  • Develop and implement strategies to retain existing customers
  • Communicate with customers via phone, email, and chat to address their concerns and resolve issues
  • Identify causes of customer dissatisfaction and work to resolve the underlying problems
  • Work with other departments to resolve customer concerns and ensure timely resolution
  • Monitor customer retention metrics and report on trends to the management team
  • Stay up-to-date on product and industry trends to better serve customers
  • Continuously identify and implement process improvements to deliver better customer experience and improve retention rates

Basic Qualifications:
  • Excellent communication skills, both verbal and written
  • Proven customer service and/or sales experience, preferably in a retention capacity
  • Ability to understand and address customer concerns effectively
  • Strong problem-solving skills
  • Ability to work in a fast-paced, team-oriented environment
  • Proficiency with customer management systems and call center technology
  • High school diploma or equivalent, bachelor's degree preferred

#remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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