2

Remote Real Time Analyst Jobs in Kentucky (NOW HIRING)

... real time. You should be just as comfortable jumping into a call review as you are analyzing conversion metrics and identifying where customers are dropping off. You'll lead our remote B2C Sales ...

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Skilled at teaching real estate math calculations, contract analysis, and regulatory application ...

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Skilled at teaching real estate math calculations, contract analysis, and regulatory application ...

... time. * Perform effective and timely follow-up on insurance claims to secure appropriate ... Analyze explanations of benefits (EOBs), remittances, and explanations of payment (EOPs) to ...

next page

Showing results 1-20

Remote Real Time Analyst information

What is the difference between Remote Real Time Analyst vs Remote Workforce Analyst?

AspectRemote Real Time AnalystRemote Workforce Analyst
CredentialsTypically requires a degree in business, analytics, or related field; certifications like Workforce Management (WFM) are commonSimilar credentials; often holds degrees in business, analytics, or operations management; workforce management certifications are also valued
Work EnvironmentPrimarily monitors real-time call center or operational data; works in contact centers or customer service environmentsAnalyzes workforce data to optimize staffing and productivity; works across various industries including retail, healthcare, and finance
Employer & Industry UsageUsed mainly in call centers, customer service, and telecommunication industriesUsed across multiple sectors to improve workforce efficiency and planning

Remote Real Time Analysts focus on monitoring and managing real-time operational data to ensure service levels, while Remote Workforce Analysts analyze workforce data to optimize staffing and productivity. Both roles require similar skills and certifications but serve different strategic functions within organizations.

What does a Remote Real Time Analyst do?

A Remote Real Time Analyst is responsible for monitoring and analyzing workforce data in real time to ensure optimal staffing levels and efficient operations, often in call centers or customer service environments. They track key metrics such as call volume, agent availability, and adherence to schedules, making adjustments to resource allocation as needed. Working remotely, they utilize specialized software and communication tools to provide timely updates and recommendations to management to maintain service level agreements.

What are the key skills and qualifications needed to thrive as a Remote Real Time Analyst, and why are they important?

To thrive as a Remote Real Time Analyst, you need strong analytical abilities, attention to detail, and a background in workforce management or operations, often supported by a relevant degree. Familiarity with workforce management software (like NICE IEX, Genesys, or Verint), advanced Excel skills, and experience with real-time monitoring tools are typically required. Excellent communication, problem-solving, and time management skills help you effectively coordinate with teams and respond quickly to changing conditions. These skills are crucial for maintaining operational efficiency, optimizing resource allocation, and ensuring service level targets are met in a dynamic remote environment.

How does a Remote Real Time Analyst typically collaborate with other teams to ensure optimal workforce management?

As a Remote Real Time Analyst, you'll work closely with operations, workforce planning, and team leaders to monitor live call volumes, agent adherence, and service levels throughout the day. Collaboration often involves providing real-time alerts or recommendations to help maximize productivity and minimize service gaps. You'll use communication tools like instant messaging, dashboards, and reports to keep all stakeholders informed, ensuring quick, data-driven decisions in a fast-paced environment.
What are popular job titles related to Remote Real Time Analyst jobs in Kentucky? For Remote Real Time Analyst jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Remote Real Time Analyst jobs? Cities in Kentucky with the most Remote Real Time Analyst job openings:
Infographic showing various Remote Real Time Analyst job openings in Kentucky as of July 2026, with employment types broken down into 68% Full Time, 7% Part Time, and 25% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution.

Other

Posted 8 days ago


Job description

Location: Remote - Open to candidates based in Latin America, Eastern Europe, or South Africa.


Sales Manager (B2C)About the Role

This isn't a "manage the team and send a weekly report" role.

We're looking for a hands-on Sales Manager who has personally sold to consumers, understands what it takes to close high-intent leads, and knows how to coach a sales team in real time. You should be just as comfortable jumping into a call review as you are analyzing conversion metrics and identifying where customers are dropping off.

You'll lead our remote B2C Sales Representatives responsible for converting prospective patients into active LumiMeds members. You'll own team performance, optimize the sales process, improve conversion rates, and help build the playbooks that will scale the business.

If you need a fully developed process before you can succeed, this isn't the right opportunity.


What You'll Own
  • Lead, coach, and develop a remote team of B2C Sales Representatives through daily coaching, call reviews, and performance management.
  • Own inbound lead conversion and outbound follow-up strategies to maximize patient acquisition.
  • Analyze every stage of the customer journey-from lead assignment through enrollment-to identify bottlenecks and improve conversion rates.
  • Build and continuously refine sales scripts, objection handling frameworks, follow-up cadences, and coaching materials.
  • Establish clear daily, weekly, and monthly KPIs while creating a culture of accountability and continuous improvement.
  • Monitor CRM hygiene, pipeline health, and forecasting accuracy.
  • Partner closely with Marketing to improve lead quality, campaign performance, and customer acquisition efficiency.
  • Collaborate with Operations and Customer Success to ensure a seamless patient experience from first contact through enrollment.
  • Use AI tools and automation to improve coaching, reporting, sales productivity, and operational efficiency.

What Success Looks Like at 90 Days
  • Team consistently achieves or exceeds conversion targets.
  • Inbound lead-to-patient conversion rate has improved.
  • Follow-up speed and lead response times have significantly improved.
  • Sales Representatives have clear KPIs, coaching plans, and performance accountability.
  • Standardized sales scripts, objection handling guides, and playbooks are documented and actively used.
  • Pipeline reporting is accurate, consistent, and actionable.
  • Outbound reactivation campaigns are generating measurable revenue.
  • The sales team operates with a high-performance, customer-first culture.

What We're Looking For
  • 4+ years of B2C sales experience with at least 2+ years leading high-performing sales teams.
  • Proven experience personally closing sales-not just managing others.
  • Strong track record improving conversion rates through coaching, process optimization, and data-driven decision making.
  • Experience managing high-volume inbound and outbound sales environments.
  • Comfortable coaching consultative sales conversations and overcoming consumer objections.
  • Experience building or rebuilding sales processes from the ground up.
  • Strong understanding of CRM management, pipeline forecasting, and sales reporting.
  • Experience with telehealth, healthcare, healthtech, wellness, DTC, or subscription businesses is highly preferred.
  • Demonstrated use of AI tools (ChatGPT, Claude, Gemini, Copilot, etc.) to improve sales coaching, reporting, prospect engagement, or operational efficiency.
  • Comfortable working in a fast-paced startup where priorities evolve quickly.
  • Excellent English communication skills and availability during U.S. business hours.

Compensation

Competitive base salary plus performance-based incentives tied to individual and team performance.

This is a full-time contractor position (40 hours per week). No employment benefits or employment contract are provided.

Compensation details will be discussed during the interview process.