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Remote Rakuten Jobs (NOW HIRING)

Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research ... Expert fluency in major affiliate networks (Impact, CJ, Rakuten, etc.) and a sophisticated ...

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Remote Rakuten information

What is the difference between Remote Rakuten vs Remote Customer Service Representative?

AspectRemote RakutenRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, flexible hours, tech-enabledRemote, flexible hours, tech-enabled
Industry UsageE-commerce, retail, technologyVarious industries including retail, telecom, finance
Common Search IntentJobs at Rakuten, remote customer support at RakutenCustomer service jobs, remote support roles

Remote Rakuten roles typically focus on e-commerce and retail support within Rakuten's ecosystem, requiring familiarity with their platform. Remote Customer Service Representatives work across multiple industries, providing support for various companies. Both roles are remote, customer-focused, and require similar skills, but the specific industry and platform knowledge differ.

What are Remote Rakuten jobs?

Remote Rakuten jobs refer to employment opportunities with Rakuten, a global e-commerce and internet services company, that allow employees to work from home or outside of traditional office settings. These roles can include positions in customer support, software development, marketing, data analysis, and more. Remote jobs at Rakuten offer flexibility and may be available to candidates in various locations, depending on the specific job requirements. Employees typically collaborate with teams using digital communication tools and are able to contribute to Rakuten’s global operations without being physically present in a Rakuten office.

How do remote Rakuten employees typically collaborate with their teams across different time zones?

Remote Rakuten employees often work with colleagues from various global locations, which requires strong communication and time management skills. Teams commonly use collaboration tools like Slack, Zoom, and project management platforms to stay connected and coordinate tasks. Regular virtual meetings are scheduled with consideration for overlapping working hours, and clear documentation is emphasized to keep everyone aligned. Flexibility and proactive communication are key to ensuring smooth teamwork despite time zone differences.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Specialist at Rakuten, and why are they important?

To thrive as a Remote Customer Support Specialist at Rakuten, you need strong customer service skills, problem-solving abilities, and proficiency in written and verbal communication, often supported by prior experience in support roles. Familiarity with CRM systems, helpdesk software, and online communication tools is typically required. Excellent interpersonal skills, patience, and adaptability help you stand out in handling diverse customer inquiries remotely. These skills and qualities are crucial for delivering high-quality service and maintaining Rakuten's reputation in a virtual work environment.
More about Remote Rakuten jobs
What cities are hiring for Remote Rakuten jobs? Cities with the most Remote Rakuten job openings:
What are the most commonly searched types of Rakuten jobs? The most popular types of Rakuten jobs are:
What states have the most Remote Rakuten jobs? States with the most job openings for Remote Rakuten jobs include:
Infographic showing various Remote Rakuten job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution.
Vice President of Affiliate Marketing

Vice President of Affiliate Marketing

Tinuiti

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago


Job description

Who we are:
Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste-the biggest growth killer of all-and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.
We support 100% remote work for this role!
We'd love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
The Role
The VP of Affiliate will serve as the visionary leader for our affiliate practice, responsible for defining the next generation of performance-based partnerships. In an era defined by AI disruption, shifting search landscapes, and the "content-to-commerce" evolution, you will be the primary architect of strategies that keep our clients ahead of the curve. You will oversee high-level client relationships, drive departmental P&L, and mentor a high-performing team of experts to deliver industry-leading results.
Key Responsibilities
Strategic Vision & Thought Leadership
  • Future-Proofing: Anticipate the impact of AI, privacy changes, and search engine evolution on the affiliate ecosystem to pivot strategies proactively.
  • Category Innovation: Transition the team from traditional lower-funnel management to sophisticated, content-led, full-funnel partnership ecosystems.
  • Executive Presence: Act as the face of the affiliate department both internally and externally, contributing to the agency/company's overall strategic roadmap.

Client Partnerships & Growth
  • High-Stakes Leadership: Serve as the most senior leader on the team and with clients, ensuring their affiliate programs align with broader business objectives and long-term growth.
  • Consultative Selling: Partner with the business development team to lead pitches and identify expansion opportunities within existing accounts.
  • Financial Stewardship: Own the financial health of the affiliate department, including margin management, resource allocation, and achieving aggressive ROI targets.

Operational Excellence & Integration
  • Omni-Channel Synergy: Break down internal silos by integrating affiliate strategies with other media channels (like Paid Social, SEO, Commerce, Influencer, etc.) to create a unified performance engine.
  • Tech Stack Optimization: Evaluate and implement emerging technologies and tracking solutions to ensure "best-in-class" attribution and data integrity.
  • Onboarding Governance: Oversee complex account transitions, ensuring innovative frameworks are established from day one.

Team Mentorship & Culture
  • Leadership Development: Mentor, teach and elevate Affiliate talent, fostering a culture of accountability, curiosity, and high performance.
  • Resource Planning: Manage departmental headcount and organizational structure to support scaling without sacrificing quality.
  • Player and Coach: In addition to growing the individuals on the team you are able to dig in and aid on client work day-to-day.

Professional Qualifications
  • Experience: 15+ years in digital marketing, with at least 10 years specializing in Affiliate/Partnership marketing and a minimum of 5 years in a senior leadership role.
  • Proven Track Record: Demonstrated success in scaling complex, multi-million dollar affiliate programs across diverse verticals (B2C, B2B, Retail, etc.).
  • Technical Mastery: Expert fluency in major affiliate networks (Impact, CJ, Rakuten, etc.) and a sophisticated understanding of multi-touch attribution models.
  • Strategic Acumen: Exceptional ability to translate complex data into a compelling narrative for C-suite stakeholders.
  • Inter-Agency and IAT unification: Strength in working with other teams to ensure Affiliate is an integrated channel within a media mix.
  • Education: Bachelor's degree in Marketing, Business, or a related field; MBA or equivalent experience preferred.

The annual base salary range for this roles' listed level is currently $160,000-$180,000 plus performance bonus of up to 25%. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. We will provide more information on our benefits and equity upon requests. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq
FLSA Classification: Exempt
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Benefits:
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100%
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.