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Remote Rakuten Jobs (NOW HIRING)

... Rakuten, Capital One Shopping, Perplexity Shopping, Google Shopping, or other AI-powered commerce ... Fully remote work within the United States * Periodic company offsites and team gatherings Wizard ...

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Remote Rakuten information

What is the difference between Remote Rakuten vs Remote Customer Service Representative?

AspectRemote RakutenRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, flexible hours, tech-enabledRemote, flexible hours, tech-enabled
Industry UsageE-commerce, retail, technologyVarious industries including retail, telecom, finance
Common Search IntentJobs at Rakuten, remote customer support at RakutenCustomer service jobs, remote support roles

Remote Rakuten roles typically focus on e-commerce and retail support within Rakuten's ecosystem, requiring familiarity with their platform. Remote Customer Service Representatives work across multiple industries, providing support for various companies. Both roles are remote, customer-focused, and require similar skills, but the specific industry and platform knowledge differ.

What is a remote Rakuten job?

Remote Rakuten jobs refer to employment opportunities with Rakuten, a global e-commerce and internet services company, that allow employees to work from home or outside of traditional office settings. These roles can include positions in customer support, software development, marketing, data analysis, and more. Remote jobs at Rakuten offer flexibility and may be available to candidates in various locations, depending on the specific job requirements. Employees typically collaborate with teams using digital communication tools and are able to contribute to Rakuten’s global operations without being physically present in a Rakuten office.

How do remote Rakuten employees typically collaborate with their teams across different time zones?

Remote Rakuten employees often work with colleagues from various global locations, which requires strong communication and time management skills. Teams commonly use collaboration tools like Slack, Zoom, and project management platforms to stay connected and coordinate tasks. Regular virtual meetings are scheduled with consideration for overlapping working hours, and clear documentation is emphasized to keep everyone aligned. Flexibility and proactive communication are key to ensuring smooth teamwork despite time zone differences.

What skills and qualifications are needed to thrive as a remote Rakuten employee?

To thrive as a Remote Customer Support Specialist at Rakuten, you need strong customer service skills, problem-solving abilities, and proficiency in written and verbal communication, often supported by prior experience in support roles. Familiarity with CRM systems, helpdesk software, and online communication tools is typically required. Excellent interpersonal skills, patience, and adaptability help you stand out in handling diverse customer inquiries remotely. These skills and qualities are crucial for delivering high-quality service and maintaining Rakuten's reputation in a virtual work environment.

Does Remote Rakuten offer remote work?

Remote Rakuten positions typically offer remote work options, allowing employees to work from home or other locations outside of a traditional office. These roles often require familiarity with online tools and communication platforms, and may have specific schedule or time zone requirements.
More about Remote Rakuten jobs
What cities are hiring for Remote Rakuten jobs? Cities with the most Remote Rakuten job openings:
What are the most commonly searched types of Rakuten jobs? The most popular types of Rakuten jobs are:
What states have the most Remote Rakuten jobs? States with the most job openings for Remote Rakuten jobs include:
Infographic showing various Remote Rakuten job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Remote job distribution.

Senior Strategic Finance Associate

Mixpanel

San Francisco, CA • On-site, Remote

$160K - $217K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

About Mixpanel
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what's working, diagnose what's not, and decide what to build next. Learn more at mixpanel.com.
Must be located in: San Francisco Bay Area or New York City
About the Role
This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes-not just execute within them.
About the Team
The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success.
Responsibilities
  • Own the end-to-end financial planning process for a major domain (GTM, R&D, or G&A) - from brief to delivery - setting quality standards and accountability mechanisms that others follow.
  • Define the 6-12 month financial strategy for your domain, validating assumptions with business partners and translating strategy into financial outcomes and leading indicators.
  • Build business cases for major investments with clear assumptions, risk quantification, and second-order effects - giving leadership the analytical foundation to make high-confidence decisions.
  • Design and improve planning processes, tooling, and data definitions that reduce rework across teams and raise the quality of financial outputs org-wide.
  • Lead cross-functional analyses with clear milestones and owners, resolving forecast disagreements with principled rationale and crisp financial narratives tailored to each audience.
  • Partner with functional budget owners to ensure data quality, metric consistency, and alignment on assumptions - acting as a cultural anchor for data-driven decision-making.

We're Looking For Someone Who Has
  • 5-8 years of FP&A or Strategic Finance experience, ideally in high-growth SaaS; demonstrated ownership of a planning domain end-to-end
  • Proven ability to design planning processes and frameworks - not just operate within them - and to influence decisions across teams without direct authority
  • Expert-level financial modeling skills; fluent in SaaS unit economics, driver-based forecasting, 3-statement modeling, and scenario/sensitivity analysis
  • Deep expertise across multiple planning domains (GTM, R&D, G&A); experience partnering with senior functional leaders on budget strategy and investment decisions
  • Strong SQL skills and experience working with BI tools, FP&A platforms, and ERP systems; comfortable specifying data needs and improving data quality upstream
  • Excellent communication skills - can distill complex financial analysis into crisp narratives tailored to exec audiences
  • BS/BA in Economics, Finance, Accounting, or related field; MBA or CFA a plus

#LI-Remote
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$160,500-$217,500 USD
Benefits and Perks
  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*
Culture Values
  • Make Bold Bets: We choose courageous action over comfortable progress.
  • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
  • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
  • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
  • Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
  • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.