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Remote Rakuten Jobs in Oregon (NOW HIRING)

Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research ... Deep knowledge of major Affiliate Networks (e.g., Impact Radius, Rakuten Marketing, Commission ...

Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research ... Expert fluency in major affiliate networks (Impact, CJ, Rakuten, etc.) and a sophisticated ...

Remote Rakuten information

What is the difference between Remote Rakuten vs Remote Customer Service Representative?

AspectRemote RakutenRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentRemote, flexible hours, tech-enabledRemote, flexible hours, tech-enabled
Industry UsageE-commerce, retail, technologyVarious industries including retail, telecom, finance
Common Search IntentJobs at Rakuten, remote customer support at RakutenCustomer service jobs, remote support roles

Remote Rakuten roles typically focus on e-commerce and retail support within Rakuten's ecosystem, requiring familiarity with their platform. Remote Customer Service Representatives work across multiple industries, providing support for various companies. Both roles are remote, customer-focused, and require similar skills, but the specific industry and platform knowledge differ.

What are Remote Rakuten jobs?

Remote Rakuten jobs refer to employment opportunities with Rakuten, a global e-commerce and internet services company, that allow employees to work from home or outside of traditional office settings. These roles can include positions in customer support, software development, marketing, data analysis, and more. Remote jobs at Rakuten offer flexibility and may be available to candidates in various locations, depending on the specific job requirements. Employees typically collaborate with teams using digital communication tools and are able to contribute to Rakuten’s global operations without being physically present in a Rakuten office.

How do remote Rakuten employees typically collaborate with their teams across different time zones?

Remote Rakuten employees often work with colleagues from various global locations, which requires strong communication and time management skills. Teams commonly use collaboration tools like Slack, Zoom, and project management platforms to stay connected and coordinate tasks. Regular virtual meetings are scheduled with consideration for overlapping working hours, and clear documentation is emphasized to keep everyone aligned. Flexibility and proactive communication are key to ensuring smooth teamwork despite time zone differences.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Specialist at Rakuten, and why are they important?

To thrive as a Remote Customer Support Specialist at Rakuten, you need strong customer service skills, problem-solving abilities, and proficiency in written and verbal communication, often supported by prior experience in support roles. Familiarity with CRM systems, helpdesk software, and online communication tools is typically required. Excellent interpersonal skills, patience, and adaptability help you stand out in handling diverse customer inquiries remotely. These skills and qualities are crucial for delivering high-quality service and maintaining Rakuten's reputation in a virtual work environment.
What are popular job titles related to Remote Rakuten jobs in Oregon? For Remote Rakuten jobs in Oregon, the most frequently searched job titles are:
Affiliate Strategist

Affiliate Strategist

Tinuiti

OR • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Who we are:

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste-the biggest growth killer of all-and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We support 100% remote work for this role!

We'd love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

As the Affiliate Strategist you will:
  • Campaign Management: Craft and implement comprehensive strategies and tactical plans tailored to achieving client objectives. Oversee the full scope of affiliate program management, including recruitment, activation, optimization, compliance, creative development, and reporting.

  • Performance Tracking & Optimization: Continually seek innovative solutions and process enhancements to elevate client success within the affiliate marketing domain.

  • Data Analysis & Reporting: Conduct in-depth analysis of program data to identify opportunities for growth and address issues impacting performance. Utilize insights to refine strategies and enhance program outcomes.

  • Collaboration: Mediate partnerships and placements with new affiliates, while maintaining and optimizing relationships with a diverse portfolio of existing publishers. Ensure ongoing communication and relationship optimization with credible publishers.

  • Client Communication: Serve as a primary point of contact for clients, addressing strategic inquiries and account questions. Lead weekly client calls and manage all follow-up communications, ensuring clarity and progress towards goals.

  • Strategy: Develop and implement a long-term affiliate marketing strategy and vision that aligns with the brand's overall goals, ensuring sustainable growth, brand visibility, and the expansion of high-impact partnerships.

Professional Qualifications:
  • 5-7 years of experience in online marketing or e-commerce, with significant expertise in affiliate marketing (in-house, agency, publisher, network) roles with a proven track record of executing successful campaigns

  • Deep knowledge of major Affiliate Networks (e.g., Impact Radius, Rakuten Marketing, Commission Junction

  • Demonstrated capability in affiliate recruitment, fraud management, relationship-building, daily program operations, budget management, and analytics

  • Working knowledge of HTML is advantageous

  • Demonstrated success analyzing data and using analytics tools to drive marketing decisions

  • Advanced computer skills including Microsoft Excel & PowerPoint

  • Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.

  • Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

The hiring salary range for this role is $81,000 - $95,000 plus a discretionary performance bonus.

Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. 8-5-101 et seq.

#LI-LK1

FLSA Classification: Exempt

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100%

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.