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Remote Quantum Fiber Customer Service Jobs in Rochester, MI

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsQuantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service Jobs in Rochester, MI

Remote Quantum Fiber Customer Service information

See Rochester, MI salary details

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How much do remote quantum fiber customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote quantum fiber customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.

What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Rochester, MI?

For Remote Quantum Fiber Customer Service jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Quantum Fiber Customer Service jobs in Rochester, MI look for?

The top searched job categories for Remote Quantum Fiber Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Quantum Fiber Customer Service jobs?

Cities near Rochester, MI with the most Remote Quantum Fiber Customer Service job openings:

Remote Quantum Fiber Customer Service jobs near you

Customer Service Representative (Remote)

Detroit, MI • Remote

Up Up 'n Away Travel
See more jobs at Up Up 'n Away Travelexternal

$15.75 - $21.50/hr

Full-time, Part-time

Posted 20 days ago

Job description

Customer Service Representative

Full Time/Part Time/Remote

Up Up 'n Away Travel is looking for ambitious, energetic, outgoing individuals to assist clients in turning their dream vacations into a reality. Believe it or not, most of what a travel agent does is customer service oriented and using those skills will ensure loyal lifetime clients. As a Customer Service Representative, you will be able to educate your clients as to what is the best resort for their location and budget. Up Up 'n Away Travel's goal is to ensure the client has the best vacation ever.

Duties and Responsibilities:

  • Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation
  • Research and recommend travel destinations, accommodations, transportation, and activities based on clients budget and interests
  • We book directly with the vendors, and you will learn what vendors are best to use for the various locations your clients want. You will learn how to book air, resort, car rentals, Theme Park tickets, sporting events, cruises, show tickets, concerts, and more.
  • We continually provide you with ongoing training, to keep you current on the industry trends, travel regulations, and destination information
  • Maintain excellent client communication throughout entire sales process (pre- to post-travel) via email, phone, and sometimes Zoom

Job Requirements:

  • Must have a smartphone, and/or tablet/computer/laptop with reliable internet access
  • Must be at least 18 years of age
  • Ability to articulate verbally and written
  • Detail oriented with good organizational and multitasking skills
  • Must be comfortable working with minimal supervision
  • Must have a positive attitude, be willing to learn, and be trainable

Benefits:

  • The ability to work remote, full time or part time
  • Flexible schedule
  • Employee Discount
  • Errors & Omissions insurance with Fraud Protection
  • Unlimited training and support

Why not wake up each morning with a smile on your face, content in knowing you're turning dreams into reality? Why not help people go on amazing vacations and create memories that will last a lifetime? Where else can you get deeply discounted travel rates for yourself?

Up Up 'n Away Travel is an Equal Opportunity Business.

Apply