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Remote Quantum Fiber Customer Service Jobs in Ridgecrest, CA

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Quantum Fiber Customer Service information

See Ridgecrest, CA salary details

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How much do remote quantum fiber customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote quantum fiber customer service in Ridgecrest, CA is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.

What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Ridgecrest, CA?

For Remote Quantum Fiber Customer Service jobs in Ridgecrest, CA, the most frequently searched job titles are:

What job categories do people searching Remote Quantum Fiber Customer Service jobs in Ridgecrest, CA look for?

The top searched job categories for Remote Quantum Fiber Customer Service jobs in Ridgecrest, CA are:

What cities near Ridgecrest, CA are hiring for Remote Quantum Fiber Customer Service jobs?

Cities near Ridgecrest, CA with the most Remote Quantum Fiber Customer Service job openings:

Solution Architect- Presales (US West)

AppViewX

California City, CA โ€ข Remote

Full-time

Re-posted 26 days ago


Job description

Solutions Architect- Presales

Location: Western United States (CA / WA / CO preferred) – Remote-first with significant regional travel

About AppViewX

AppViewX is a global leader in machine and agentic identity security and automation. Our AVX platform is the industry's most advanced cloud-native solution for Certificate Lifecycle Management (CLM), PKI-as-a-Service, SSH and key management, Kubernetes TLS automation, secure code signing, and Post-Quantum Cryptography (PQC) readiness. Trusted by six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers, AppViewX helps enterprises eliminate outages, accelerate Zero Trust adoption, and achieve cryptographic agility at scale.

Following our acquisition of Eos Cyber, AppViewX now delivers the industry's first unified machine identity + agentic identity control plane - combining certificate automation with AI-native identity governance. This is an exceptional opportunity to join a PE-backed, high-growth company at the forefront of post-quantum and agentic identity security.

Our Values

  • Clarity: We interact with transparency, simplicity, and shared purpose.
  • Unity: We build unity through mutual respect, trust, and collaboration.
  • Innovation: We stay curious, challenge assumptions, and drive continuous improvement.
  • Speed: We act with urgency, focus, and follow-through to deliver results fast.
  • Precision: We bring accuracy, consistency, and care to everything we do.

Role Overview

The Enterprise Solutions Architect (ESA) – WEST is a senior individual contributor who owns the technical sales lifecycle for AppViewX's strategic enterprise accounts and prospects across the Western United States. This role is designed for a seasoned SE practitioner who brings deep Identity/PKI/CLM/PQC domain expertise, proven enterprise POC execution, and the ability to engage security leadership stakeholders with confidence.

The ESA will lead complex, multi-product opportunities at F500 and Global 2000 accounts — delivering architecture-level guidance on CLM automation, PKI modernization, and post-quantum cryptographic readiness (ML-KEM, ML-DSA, FIPS 204) - while contributing to the broader WEST region SE team's capability and culture.

Key Responsibilities

Enterprise Pre-Sales Ownership

  • Own the full technical sales lifecycle for enterprise accounts: technical discovery, solution design, architecture workshops, POC/POV execution, competitive displacement, and technical closure.
  • Lead West region enterprise opportunities independently - including multi-product deployments spanning CLM, PKI, Code Signing, Kubernetes TLS, AIS and QTH.
  • Develop account-level technical strategy, identifying expansion, upsell, and cross-sell opportunities within the installed base.
  • Partner with Enterprise AEs and Regional Sales leadership to shape deal strategy and competitive positioning.

Customer & Executive Engagement

  • Engage VP Infrastructure, VP Security, and CISO-level stakeholders with architecture-level conversations on machine identity, Zero Trust, and cryptographic modernization.
  • Lead technical discovery sessions, architecture workshops, and competitive bake-offs at enterprise accounts.
  • Represent AppViewX at industry events, trade shows, and partner forums across the Western United States.

POC / POV Delivery

  • Architect and personally execute high-impact enterprise POCs/POVs — including technical prerequisites, integration scoping, success criteria definition, and executive readout.
  • Maintain hands-on proficiency across AVX CLM, PKI, SSH, Kubernetes, Code Signing, AIS and QTH product lines.
  • Develop and contribute to reusable POC playbooks, integration reference architectures, and technical runbooks.

Customer and Partner Advisory

  • Serve as a credible field advisor on post-quantum cryptographic readiness for enterprise accounts.
  • Articulate the NIST PQC standardization outcomes and their enterprise implications:
  • Educate prospects on the Harvest-Now-Decrypt-Later (HNDL) threat and help shape customer PQC migration timelines and certificate inventory assessments.
  • Serve as a credible field advisor on agentic identity governess for enterprise accounts.

Team Contribution & Enablement

  • Contribute to the SE team's competitive battlecards, RFP libraries, and shared knowledge base.
  • Support partner enablement sessions with GSIs, VARs, and technology alliance partners across the Western region.
  • Provide structured field feedback to Product Management on feature gaps, competitive pressures, and PQC integration requirements.

Required Qualifications

  • 7+ years of experience in enterprise pre-sales, solutions architecture, or a senior technical customer-facing role within cybersecurity around identity (IAM) security.
  • Solid hands-on expertise in two or more of the following:
    • Public Key Infrastructure (PKI) — CA hierarchy design, ADCS, EJBCA, or commercial CA deployment
    • Certificate Lifecycle Management (CLM) — enterprise automation platforms, integrations, and workflows
    • Hardware Security Module (HSM) — Thales Luna, Utimaco, AWS CloudHSM, or Azure Dedicated HSM
    • Identity & Access Management (IAM) — machine identity, workload identity, or service account governance
    • Post-Quantum Cryptography (PQC) — ML-KEM (FIPS 203), ML-DSA (FIPS 204), hybrid composite certificates
  • Demonstrated experience engaging VP- and Director-level security or infrastructure stakeholders.
  • Proven ability to lead and close enterprise POC/POV engagements in complex multi-cloud and hybrid environments.
  • Experience with hybrid cloud environments and modern infrastructure (e.g., Kubernetes, virtualization)
  • Strong understanding of Zero Trust and identity-centric security models
  • Proven track record in 6–12-month enterprise sales cycles involving multi-stakeholder procurement.
  • Strong written and verbal communication skills; able to present to both engineering teams and security leadership.
  • Bachelor's degree in computer science, Information Systems, Cybersecurity, or equivalent experience.
  • Based in Western United States with ability to travel 30–40% for customer, partner, and internal engagements.

Preferred Qualifications

  • Experience displacing Venafi TPP/TaaS, Keyfactor Command, DigiCert ONE, or Entrust in competitive enterprise accounts.
  • Familiarity with EJBCA, HashiCorp Vault PKI, or open-source CA platforms.
  • Knowledge of certificate automation protocols: ACME, SCEP, EST, CMP.
  • Scripting or automation experience: Bash, PowerShell, Python, or Ansible for POC support and demo environment management.
  • Experience integrating CLM platforms with ServiceNow, Splunk, CyberArk, or enterprise ITSM/SIEM platforms.
  • Experience supporting accounts in financial services, healthcare, federal/DoD, or critical infrastructure sectors.
  • Relevant certifications: CISSP, CCSP, AWS Certified Security — Specialty, Microsoft Certified: Security Engineer, or equivalent.
  • Awareness of CA/Browser Forum mandates (47-day TLS certificate validity) and implications for enterprise CLM automation.