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Remote Quantum Fiber Customer Service Jobs in Midvale, UT

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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All JobsQuantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service Jobs in Midvale, UT

Remote Quantum Fiber Customer Service information

See Midvale, UT salary details

$9

$17

$25

How much do remote quantum fiber customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote quantum fiber customer service in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired for a remote quantum fiber customer service role, candidates should have strong communication skills, technical knowledge of fiber internet services, and experience with customer support tools. A high school diploma or equivalent is typically required, and familiarity with remote work platforms can be beneficial. Applying through the company's careers page and demonstrating problem-solving abilities can improve chances of hiring.

What job categories do people searching Remote Quantum Fiber Customer Service jobs in Midvale, UT look for?

The top searched job categories for Remote Quantum Fiber Customer Service jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Quantum Fiber Customer Service jobs?

Cities near Midvale, UT with the most Remote Quantum Fiber Customer Service job openings:

Remote Quantum Fiber Customer Service jobs near you
Infographic showing various Remote Quantum Fiber Customer Service job openings in Midvale, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Customer Service Representative

Yessio LLC

Sandy, UT • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, PTO

Posted 16 days ago

Job description

ABOUT YESSIO

With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.

Position Overview

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

  • Paid training
  • Personal recognition for a job well done
  • Performance based incentives
  • Monthly bonuses
  • Family owned business that treats employees like family
  • Company barbeques
  • Monthly team motivation contests
  • Spacious work area and desks
  • Weekly coaching sessions
  • Employee referral bonus program
  • A stable employer
  • Office located across from 7800 S. Trax station
  • Medical insurance
  • Dental plans
  • Company paid holidays
  • Paid time off (PTO) which is earned starting on your 1st day

Job Responsibilities

  • Perform inbound and outbound calls
  • Educate and build rapport with customers
  • Consult with customers to answer customer inquiries
  • Help setup customer accounts and verify banking and employment information
  • Process customer payments
  • Excellent service while achieving quality results

Required Knowledge, Skills and/or Abilities

  • High School Diploma or GED
  • Fluent in English
  • Good communication skills
  • Cheerful attitude
  • Ability to learn new skills
  • Generally computer savvy
  • Self-motivated to improve skills and add value
  • Good attendance and punctuality
  • Basic mathematical skills

Schedule and Hours

  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
  • Hiring full-time and part-time positions
Yessio logo

About Yessio

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

51 - 200 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2009

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