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Remote Qa Analyst Jobs in Iowa (NOW HIRING)

Genpact

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Quality Assurance:Ensure high-quality customer interactions by adhering to quality standards ... Remote Type - Remote Work Shift - Any (United States of America) The approximate annual base ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Act in a quality assurance role to ensure a uniform display and maintain functionality. * Utilize ...

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Remote Qa Analyst information

See Iowa salary details

$15

$37

$59

How much do remote qa analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote qa analyst in Iowa is $37.60, according to ZipRecruiter salary data. Most workers in this role earn between $26.88 and $46.49 per hour, depending on experience, location, and employer.

What is a remote QA analyst?

A Remote QA Analyst is a quality assurance professional who works from a location outside the traditional office, typically from home, to test software products and ensure they meet quality standards. They design and execute test cases, report bugs, and collaborate with development teams using digital tools. Remote QA Analysts play a critical role in identifying issues early in the software development lifecycle, helping to deliver reliable and user-friendly products. They often use various testing frameworks and communicate regularly with team members via online platforms.

What does a remote QA analyst do?

The job duties of a remote quality assurance or QA analyst involve working to test websites, software, and computer products, find bugs, and troubleshoot issues. As a remote QA analyst, you fulfill these and other responsibilities in a remote location outside of a physical office. Once you have tested the products or systems and compiled your analysis, you typically report the results to your employer or client. Most remote QA analysts use automated testing software and data to create reports for their employers, and this analysis may include suggestions for areas of improvement.

What are the key skills and qualifications needed to thrive as a remote QA analyst?

To thrive as a Remote QA Analyst, you need a solid understanding of software testing methodologies, attention to detail, and typically a degree in computer science or a related field. Familiarity with test management tools like Jira, automation frameworks such as Selenium, and certification like ISTQB are commonly required. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and ensuring quality standards. These skills and qualifications are crucial for identifying defects efficiently, maintaining clear communication with distributed teams, and delivering high-quality software products.

How does a remote QA analyst typically collaborate with development teams to ensure software quality?

As a Remote QA Analyst, you'll frequently coordinate with developers, product managers, and sometimes UX designers through virtual meetings, chat platforms, and project management tools. Effective communication is key, as you'll be reviewing requirements, reporting bugs, and providing feedback on test results. Many teams use agile methodologies, so you'll likely participate in regular stand-ups or sprint planning sessions. Despite the remote setting, collaboration is highly interactive, and building strong relationships with cross-functional team members is crucial to successfully identifying and resolving software issues.

What is the difference between Remote Qa Analyst vs Remote Software Tester?

AspectRemote Qa AnalystRemote Software Tester
Required CredentialsQA certifications, understanding of testing methodologiesTesting certifications, knowledge of testing tools
Work EnvironmentCollaborates with development teams, analyzes requirementsExecutes test cases, reports bugs
Industry UsageUsed across software, web, and app developmentPrimarily in software and app development

Remote Qa Analysts focus on analyzing quality assurance processes, requirements, and test planning, often working closely with teams to improve quality strategies. Remote Software Testers primarily execute test cases and identify bugs. While both roles require testing knowledge and certifications, Qa Analysts have a broader scope involving process analysis, whereas Software Testers focus on hands-on testing execution.

More about Remote Qa Analyst jobs

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For Remote Qa Analyst jobs in Iowa, the most frequently searched job titles are:

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The top searched job categories for Remote Qa Analyst jobs in Iowa are:

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Remote Qa Analyst jobs near you
Infographic showing various Remote Qa Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $78,218 per year, or $37.6 per hour.

Associate - Customer Care - Non - Voice 5A

Genpact

Guss, IA • Remote

$14.50 - $20/hr

Full-time

Re-posted 11 days ago

Genpact rating

6.3

Company rating: 6.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

182nd of 224 rated it services

Job description

Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction:Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and timely information to customers regarding products, services, or policies.Resolve customer complaints efficiently and escalate issues when necessary.Process Adherence:Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery.Maintain documentation and update customer records accurately in the CRM or relevant databases.Issue Resolution:Analyze customer problems and provide appropriate solutions or alternatives.Coordinate with other departments like technical support, billing, or logistics for issue resolution.Quality Assurance:Ensure high-quality customer interactions by adhering to quality standards.Participate in training sessions and continuously improve knowledge of products and processes.Data Management:Accurately enter and maintain customer data.Prepare reports on customer feedback, issues, and service efficiency.Customer Retention:Identify opportunities to upsell or cross-sell products or services.Foster positive relationships with customers to enhance customer loyalty.Feedback and Improvement:Gather customer feedback and relay it to relevant teams for product or process improvement.Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Customer Service Representative (CCSR) - TransmanTransman, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Remote

Work Shift -

Any (United States of America)

The approximate annual base compensation range for this position is:

31,200 to 39,000 USD
"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
Make an impact - Help global enterprises solve business challenges that matter
Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

What Genpact employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Genpact

Sourced by ZipRecruiter

Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1997

Social media

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