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Remote Provider Relations Jobs in Plano, TX (NOW HIRING)

Answer incoming calls from provider offices in a timely and professional manner while delivering excellent customer service. * Operating in a deadline driven environment requiring timely resolution ...

Remote What you will do Make an impact where it matters most-helping shape a fair, respectful, and ... Provides additional support on high level, complex cases as needed. * Analyzes HR investigations ...

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Remote Provider Relations information

See Plano, TX salary details

$33K

$74.7K

$128.3K

How much do remote provider relations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote provider relations in Plano, TX is $74,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $95,700.00 per year, depending on experience, location, and employer.

What is a remote provider relations?

A Remote Provider Relations job involves managing relationships between healthcare providers and an organization, such as an insurance company or healthcare network, from a remote location. Responsibilities typically include onboarding new providers, addressing concerns, ensuring compliance with contracts, and facilitating communication between providers and the organization. This role requires strong communication, problem-solving, and organizational skills to maintain positive partnerships and efficient service delivery.

What are the main responsibilities of a remote provider relations specialist on a typical day?

As a Remote Provider Relations specialist, your primary duties usually involve establishing and maintaining relationships with healthcare providers, addressing their questions and concerns, and ensuring they are satisfied with network participation. You’ll regularly communicate via phone, email, and virtual meetings, coordinate credentialing or contract renewals, and resolve issues related to claims or billing. Collaboration with internal teams like credentialing, contracting, or customer service is also common, allowing for a team-oriented approach to provider support. This role requires proactive outreach, attention to detail, and the ability to manage multiple tasks simultaneously while working independently from a remote location.

What are the key skills and qualifications needed to thrive in the remote provider relations position, and why are they important?

To thrive as a Remote Provider Relations specialist, you need strong interpersonal communication, negotiation skills, and a solid understanding of healthcare networks or insurance regulations, often supported by a relevant bachelor's degree. Familiarity with CRM software, provider management systems, and proficiency in virtual meeting platforms are often essential. Excellent problem-solving abilities, organizational skills, and a proactive attitude help professionals excel in building and maintaining provider partnerships remotely. These competencies ensure effective network development, prompt issue resolution, and sustained provider satisfaction in a virtual work environment.

What are popular job titles related to Remote Provider Relations jobs in Plano, TX?

For Remote Provider Relations jobs in Plano, TX, the most frequently searched job titles are:

What job categories do people searching Remote Provider Relations jobs in Plano, TX look for?

The top searched job categories for Remote Provider Relations jobs in Plano, TX are:

What cities near Plano, TX are hiring for Remote Provider Relations jobs?

Cities near Plano, TX with the most Remote Provider Relations job openings:

Infographic showing various Remote Provider Relations job openings in Plano, TX as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $74,733 per year, or $35.9 per hour.

Provider Relations QA Specialist

Careington

Frisco, TX • On-site, Remote

Full-time

Medical, Life

Re-posted 11 days ago


Careington rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing, and more.We are based in Frisco, TX. If you are looking for a great company culture filled with rewarding career advancement opportunities, this is the place for you. Key Responsibilities: 
  • Serve as a dedicated liaison for clients and provider offices, ensuring consistent communication and support.
  • Answer incoming calls from provider offices in a timely and professional manner while delivering excellent customer service.
  • Operating in a deadline driven environment requiring timely resolution of provider and client inquiries.
  • Manage and respond to a large-scale of email inquiries from provider offices and clients, along with providing accurate information and timely follow-ups.
  • Educate dental offices on plan administration, policies, and participation requirements via phone and email.
  • Contact dental offices to research and gather information regarding member billing concerns and quality-of-care grievances.
  • Conduct audits of dental offices to ensure compliance with participation requirements and plan administration guidelines.
  • Maintain detailed and accurate documentation of all communications and case activity within internal systems.
  • Balance a large volume of tasks, ensuring consistent tracking and follow-up with provider offices, internal teams, and clients.
  • Maintain a high level of professionalism, organization, and customer service in all interactions.
Skills & Competencies: 
  • Demonstrate advanced problem-solving and analytical thinking skills with the ability to make independent decisions.
  • Maintain a high level of professionalism, organization, and customer service in all interactions.
  • Possess excellent conflict resolution and de-escalation skills.
  • Exhibit efficient time management and multitasking in a fast-paced environment
  • Communicate effectively through both written and verbal communication.
  • Apply professional phone etiquette and active listening skills with empathy.
  • Retain and apply policies and procedures to address provider and member inquiries.
  • Ability to handle sensitive information with discretion and professionalism.
Qualifications: 
  • Experience within a call center software queue environment is highly preferred.
  • Background in dental or medical administrative work is considered a plus for this role.
  • Maintain proficiency in Microsoft Office Suite (Word, Excel, Outlook, Adobe, Microsoft Teams).
  • A college degree is preferred, but equivalent work experience will be considered.

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