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Remote Project Management Amazon Jobs in New Mexico

Ameresco

$92K - $134K/yr

Coordinate with project management, quality control personnel, subcontractors, and government ... Compensation may vary by work location, including remote arrangements. We disclose salary ranges ...

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Remote Project Management Amazon information

What is remote project management at Amazon?

Remote Project Management at Amazon involves leading and coordinating projects from a remote location, ensuring that teams meet their objectives efficiently and on time. Project managers oversee planning, execution, and delivery of projects, often collaborating with cross-functional teams globally. They utilize tools and methodologies to track progress, manage risks, and ensure communication across all stakeholders. This role requires strong organizational, communication, and problem-solving skills, as well as familiarity with Amazon's internal processes and tools. Remote work allows flexibility but also demands proactive engagement and self-motivation.

How do remote project managers at Amazon typically collaborate with cross-functional teams across different time zones?

Remote Project Managers at Amazon regularly coordinate with diverse teams across various locations, which requires strong communication and organizational skills. They often rely on project management tools, virtual meetings, and clear documentation to keep everyone aligned and ensure milestones are met. Flexibility in scheduling and proactive follow-ups are essential to overcome time zone challenges and maintain project momentum. Building rapport remotely and fostering a collaborative culture are also key to successful cross-functional teamwork at Amazon.

What are the key skills and qualifications needed to thrive as a remote project manager at Amazon?

To thrive as a Remote Project Manager at Amazon, you need strong project management expertise, organizational skills, and a bachelor's degree—often with PMP or similar certifications preferred. Familiarity with tools like Jira, Asana, Microsoft Project, and Amazon’s proprietary systems is typically required. Excellent communication, leadership, and adaptability are vital for coordinating distributed teams and managing stakeholder expectations remotely. These skills ensure effective project delivery, alignment with business goals, and seamless collaboration across virtual teams.

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Cities in New Mexico with the most Remote Project Management Amazon job openings:

Remote Project Management Amazon jobs near you

Call Center Client Account Manager III

MCI Careers

Las Cruces, NM • Remote

$50K - $65K/yr

Full-time

Re-posted 7 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an experienced Call Center Client Account Manager III to manage complex business process outsourcing (BPO) accounts. In this role, you will oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success.

This is a senior-level position requiring proven experience managing contact center client accounts. Experience in both contact center operations and client services or account management is highly preferred. The ideal candidate is an effective communicator and confident presenter who excels at building strong professional relationships. You should demonstrate a high level of ownership, strong problem-solving skills, and a results-driven work ethic.

This is a full-time, office-based position with up to 20% travel required. As the primary point of contact between the client and MCI's operations and shared services teams, you will manage day-to-day client relationships, lead strategic planning initiatives, oversee change management, ensure process compliance, and drive high-quality service delivery.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Develop a detailed understanding of client products and services
  • Process design and implementation
  • Client scorecards and business reviews
  • Ongoing continuous improvement
  • Issue identification and resolution
  • Project management of new launches and initiatives
  • Program efficiency and financial performance

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Requires 10+ years of experience
  • Must have the ability to learn customer service software applications
  • Proficient in Microsoft Office Suite products
  • Experience managing complex business process
  • Effective communication skills
  • Problem-solving and analytical ability
  • Ability to multi-task in a fast-paced environment
  • High school diploma or equivalent
  • Minimum 18 years of age
  • Lean Six Sigma, Six Sigma, and project management certification are a plus
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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