Remote Program Analyst Jobs in Pensacola, FL (NOW HIRING)

The Human Resources Representative III serves as a strategic HR partner to leaders, providing guidance on employee relations, performance management, and workplace risk. This role handles complex and sensitive HR matters, leads investigations, and shapes programs that strengthen culture, leadership capability, and operational effectiveness.

• Bachelor’s degree in HR, Business, Psychology, or related field (Master’s preferred)
• 5–7+ years of HR experience with significant focus on employee relations and investigations
• Strong working knowledge of employment law and regulatory compliance
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred
• Demonstrated experience advising leaders on complex people issues
• Strong judgment, conflict resolution, and problem-solving skills
• Ability to balance employee advocacy with business and risk considerations
• Proven ability to analyze data and influence decisions at the leadership level

Employee Relations & Risk Management (Strategic/High Judgment)

• Lead complex employee relations cases, including investigations, conflict resolution, and policy interpretation
• Conduct end-to-end investigations (intake, interviews, analysis, and recommendations)
• Assess risk and escalate issues appropriately to senior HR or Legal
• Ensure consistent application of policies across the organization

Leadership Coaching & Performance Management

• Coach managers on performance management, corrective action, and employee development
• Lead calibration processes and support talent development discussions
• Build leader capability in coaching, feedback, and accountability
• Provide ongoing coaching to managers and supervisors to strengthen leadership effectiveness and elevate the employee experience across the site

Safety, Compliance & Incident Investigation

• Partner with Safety and Operations to lead workplace incident investigations
• Identify root causes, recommend corrective actions, and mitigate future risk
• Ensure alignment with OSHA and company safety standards
• Support integration of HR and safety practices in a manufacturing environment

Onboarding Strategy & Workforce Integration

• Design and lead onboarding programs that improve retention and engagement
• Implement structured 30-, 60-, and 90-day onboarding checkpoints and refine the process based on feedback
• Partner with leaders to ensure onboarding readiness and effective team integration
• Lead employee engagement surveys, analyze feedback trends, and partner with site leadership on action plans that strengthen engagement and retention

HR Advisory & Organizational Effectiveness

• Provide guidance on employment laws (FMLA, ADA, FLSA, etc.) and HR policy application
• Partner cross-functionally with operations, safety, payroll, and legal
• Analyze HR trends and recommend proactive solutions to improve culture and performance
• Contribute to policy development and continuous improvement initiatives

The Overhead Door Corporation is a strong and vibrant company! We have successfully grown our sales performance both organically and through acquisition, and our balance sheet is strong. We have a great pipeline opportunity that is supported with a formal development program designed to prepare the right candidate for future growth and additional responsibilities.

Overhead Door Corporation is a leading manufacturer of doors and openers for residential, commercial, industrial and transportation applications. Our corporate headquarters is located in Lewisville, Texas.

Overhead Door Corporation has five divisions: Access Systems Division (ASD), which features the Overhead Door and Wayne Dalton garage door brands; The Genie Company, manufacturer of remote-controlled garage door opening systems; Horton Automatics, a manufacturer of automatic entrance systems; TODCO, the largest producer of truck doors for the transportation industry and Installed Services Division (ISD) which features two service and install brands: Creative Door Services in Western Canada and NationServe in the United States.

What does Overhead Door have to offer?
At The Overhead Door Corporation, we recognize people as the core of our strength. That’s why we provide a comprehensive benefits package to our employees, including medical, dental and life insurance. Employees also enjoy the freedom of optional benefits suited to their needs and lifestyles, so they take home benefits that are customized for them.
• Health and Dental – 2 options
• 401K Match
• Profit Sharing
• Company Paid Life and Disability
• Education Assistance
• Employee Purchase Program

Overhead Door Corporation is proud to be an Equal Employment Opportunity/Affirmative Action employer of talented people who make things happen - a powerful and diverse team that includes women, minorities, individuals with disabilities, and covered veterans.