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Remote Professional Services Operations Manager Jobs in Washington

NewGen

Cloud Operations Manager

Arlington, VA · On-site +1

Expert knowledge of AWS cloud services and architecture * Strong understanding of cybersecurity principles and incident response operations * Experience managing 24/7 operational environments

Eliassen Group

SOC/NOC Operations Manager

Washington, DC · Remote

$78 - $88/hr

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC Operations Manager to lead 24x7 cybersecurity and network operations within a complex federal enterprise environment.

MetroStar

People Operations Manager (6601)

Reston, VA · On-site +1

$92K - $125K/yr

MetroStar is seeking a seasoned People Operations Manager to play a critical leadership role across ... The candidate's professional background and relevant work experience * The specific ...

ICF

Operations Lead (Enterprise Platforms)

Reston, VA · Remote

Experience managing operational performance using Service Level Agreements (SLAs), Key Performance ... Professional Skills * Demonstrated leadership and supervisory experience leading multidisciplinary ...

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Remote Professional Services Operations Manager information

Can a remote professional services operations manager be remote?

A remote professional services operations manager can perform their duties remotely, as the role often involves overseeing processes, coordinating teams, and managing projects through digital communication tools. Many organizations now offer remote or hybrid arrangements for such positions, provided the candidate has strong communication skills and proficiency with project management software. However, some companies may require occasional on-site presence depending on the nature of client interactions or team collaboration needs.

Is a remote professional services operations manager a high paying job?

A remote professional services operations manager typically earns a competitive salary that reflects experience, industry, and company size. These roles often offer higher pay compared to entry-level positions and may include benefits such as bonuses and stock options, especially in larger organizations or tech-focused industries.

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Remote Professional Services Operations Manager jobs near you

Cloud Operations Manager

NewGen

Arlington, VA • On-site, Remote

Full-time

Re-posted 22 days ago

Key responsibilities

  • Oversee provisioning, fulfillment, and decommissioning of cloud engagement kits to support cyber incident response and threat hunting operations.

  • Coordinate with various teams and stakeholders to ensure mission alignment and manage cloud infrastructure operations throughout the engagement lifecycle.

  • Lead incident response, troubleshooting efforts, and resource scaling to maintain secure, reliable, and operational cloud environments.

Job description

Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident-helping protect America's digital infrastructure when it matters most.
The Cloud Operations Manager will lead the end-to-end management of cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead, you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.
Responsibilities
  • Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
  • Manage decommissioning and secure termination of engagement kits following data archival confirmation
  • Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
  • Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
  • Lead incident response and troubleshooting efforts for cloud infrastructure issues
  • Manage resource allocation, scaling operations to match engagement requirements
  • Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
  • Oversee software license management and coordinate hardware shipments when required
  • Develop and implement continuous improvement initiatives for cloud operations
  • Serve as primary liaison between technical teams and government stakeholders
Requirements
  • U.S. Citizenship
  • Active TS/SCI Clearance
  • Must be able to obtain DHS Suitability
  • Bachelor's degree in Computer Science, Information Technology, or related field, or High School diploma and 10+ years of directly relevant experience
  • 8+ years of experience in cloud operations or infrastructure management
  • 3+ years of management or team leadership experience
  • Expert knowledge of AWS cloud services and architecture
  • Strong understanding of cybersecurity principles and incident response operations
  • Experience managing 24/7 operational environments
  • Excellent communication skills with ability to brief senior leadership
  • Demonstrated ability to work under pressure and meet critical deadlines
Desired Skills
  • Experience supporting federal government programs
  • Background in cybersecurity operations or threat hunting
  • Experience with DevOps methodologies and tools
Desired Certifications
  • AWS Certified Solutions Architect or similar cloud certification
  • PMP

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

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