ZipRecruiter

Log In

2

Remote Production Support Jobs in Illinois (NOW HIRING)

Design Pickle

Remote Production Coordinator

Peru, IL · Remote

What You'll Do Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement. Coordinate with ...

Jacobs

Product Support Engineer

Chicago, IL · Remote

Location: Remote in the United States within Atlantic, Central or Eastern Timezones Responsibilities: * Provide comprehensive support for users of StreetLight InSight ® products and metrics

Kanor Systems

SAP COE Lead (Finance/CO/SD)

Chicago, IL · Remote

Remote Overview: Client is building a greenfield SAP Center of Excellence (COE) after a recent SAP ... Incident Problem Change Release Production Support * Drive solution design, architecture governance ...

ADP

Technical Support Analyst II

Schaumburg, IL · Remote

Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.

Phigenics

Production Specialist

Warrenville, IL · Remote

$16.50 - $22.50/hr

The Production Specialist will assist in providing WMP Product support by creating WMP ... Work Environment / Travel This is a remote position; however, occasional travel may be necessary ...

Miller Cooper

Integrations Engineer

Chicago, IL · Remote

$107.30K - $144.50K/yr

Fully remote role that has a large business impact. How You'll Contribute * Own end-to-end integration delivery from design through production support * Design scalable integration architectures ...

The Jonus Group

Product Specialist

Chicago, IL · On-site +1

$100K - $130K/yr

... REMOTE Product Specialist to join their Regulatory Compliance team. The Product Specialist will ... Collaborate with internal teams to support product enhancements, updates, and maintenance ...

ADP

Technical Support Analyst II

Schaumburg, IL · On-site +1

$19.33/hr

Provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.

next page

Showing results 1-20

People also search for

All JobsRemote Production Support JobsRemote Production Support Jobs in Illinois

Remote Production Support information

What is a Remote Production Support job?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are the key skills and qualifications needed to thrive in the Remote Production Support position, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by Remote Production Support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.
More about Remote Production Support jobs
What are the most commonly searched types of Production Support jobs in Illinois? The most popular types of Production Support jobs in Illinois are:
What are popular job titles related to Remote Production Support jobs in Illinois? For Remote Production Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Production Support jobs in Illinois look for? The top searched job categories for Remote Production Support jobs in Illinois are:
What cities in Illinois are hiring for Remote Production Support jobs? Cities in Illinois with the most Remote Production Support job openings:
Remote Production Support jobs near you
Remote Production Coordinator

Remote Production Coordinator

Design Pickle

Peru, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About This Role A Production Coordinator is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support. Working hours 9:00 AM to 6:00 PM EST/PST Location Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.

What You'll Do Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement. Coordinate with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables. Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.

Offer suggestions and recommendations to creatives to support the delivery of work that meets the standards set by Design Pickle and clients. Review sentiment analysis and ticket feedback ratings from customers. Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.

Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team. Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team. Requirements Strong knowledge of the creative development and production process.

Skilled in coordinating multiple projects, timelines, and stakeholders. Excellent organizational, communication, and problem‐solving abilities. Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.

Experience with project and ticket management tools (e.g., Jira, Confluence). Strong English communication skills and ability to partner effectively with global teams. Comfortable in a fast‐paced environment, handling clients via Slack, email, and virtual meetings.

Detail‐oriented, resourceful, and capable of prioritizing tasks to meet deadlines. Preferred experience coordinating or supporting creative teams or projects in an agency setting. Background in a creative or client‐facing role is a plus.

#J-18808-Ljbffr

Apply