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Remote Production Support Engineer Jobs in Mokena, IL

Software Engineer Remote (Web3)

Chicago, IL ยท Remote

$200K - $250K/yr

As a Software Engineer, you will be a core member of the team responsible for supporting the ... products and services. Responsibilities: Optimize the performance of the BDN (Blockchain ...

Senior DevOps Engineer (US REMOTE)

Chicago, IL ยท Remote

$140K - $170K/yr

... for SaaS products supporting the safety mission of public and private entities. We help our ... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ...

Data Engineer (Microsoft Fabric)

Chicago, IL ยท On-site +1

$118K - $141K/yr

... supporting it in production. You'll thrive here if you're fluent across Microsoft Fabric, Azure ... Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL ...

Data Engineer (Microsoft Fabric)

Chicago, IL ยท Remote

$117K - $140K/yr

... supporting it in production. You'll thrive here if you're fluent across Microsoft Fabric, Azure ... Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL ...

Dillon Product Manager

IL ยท Remote

$80K - $121K/yr

... Support, Engineering, or Marketing * Must be proactive and display a high level of initiative ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Site Reliability Engineer

Chicago, IL ยท On-site +1

$58.75 - $78/hr

You'll collaborate closely with Software Engineers, Infrastructure, Customer Operations, and Product teams while helping evolve production support processes and operational standards. The role ...

Software Engineer, Product

Chicago, IL ยท Remote

$140K - $160K/yr

... Engineer, Product to join our rapidly growing ... and fully remote US team. You'll have the opportunity to architect and build the platform that ...

Product Owner (Remote)

Chicago, IL ยท Remote

$140K - $150K/yr

About the Role This is a fully remote position. We are seeking an experienced Product Owner to help ... This role sits at the intersection of customers, engineering, support, and leadership, translating ...

Expected to support customers from all operational requirements in support of crawl engineering ... Maintain and enhance existing software (both internal products and our open source projects)

Expected to support customers from all operational requirements in support of crawl engineering ... Maintain and enhance existing software (both internal products and our open source projects)

Showing results 41-60

Remote Production Support Engineer information

See Mokena, IL salary details

$17

$47

$78

How much do remote production support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote production support engineer in Mokena, IL is $47.20, according to ZipRecruiter salary data. Most workers in this role earn between $39.71 and $51.78 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What cities near Mokena, IL are hiring for Remote Production Support Engineer jobs? Cities near Mokena, IL with the most Remote Production Support Engineer job openings:
Infographic showing various Remote Production Support Engineer job openings in Mokena, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,168 per year, or $47.2 per hour.

Substation Physical Engineer - REMOTE

ICF International, Inc.

Chicago, IL โ€ข On-site, Remote

$101K - $129K/yr

Full-time

Retirement

Re-posted 21 days ago


Job description

Title: Substation Physical Engineer - REMOTE
Location: Remote US
Ready to make a difference?
ICF is seeking a Substation Physical Engineer, to work primarily on the design of projects on distribution substations at voltages from 12kV to 69kV with the goal of providing excellent quality work for our clients. While the core responsibilities will center on distribution-level projects, involvement in transmission substation projects or voltages above 69kV can also be expected.
We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are looking for passionate and innovative people who are constantly looking for ways to provide better quality engineering services for our clients.
Why you will love working here:
  • Quality of life: Fully remote, flexible schedule, work-life balance
  • Investment in the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate
You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.
What you will be doing:
  • Responsibilities include, but are not limited, leading and overseeing the design and preparation of substation physical design drawings and including:
    • Substation One Line and Three Line
    • Station General Arrangements & Sections
    • Electrical Details
    • Grounding Plan & Details
    • Conduit Plan & Details
    • Control Cubicle Layout, Sections, Cable Tray, Lighting, and Grounding
    • Low-Voltage AC Panels
    • Grounding Plan & Details
    • Lightning Protection
    • Illumination Plan & Details
  • Leading the design and preparation of engineering studies such as:
    • AC Load
    • Illumination
    • Grounding
    • Lightning Shielding
  • Development of Bill of Materials based on Design Criteria
  • Coordination with protection & controls, civil / structural, and drafting disciplines to ensure quality deliverables
  • Support client meetings, technical discussions, and project planning efforts
  • Participate in site visits and constructability reviews
  • Interpreting and incorporating vendor information into design deliverables
  • Apply client standards related to the work
  • Perform/ensure company's Quality assurance/Quality Control (QA/QC) processes are being followed on all design packages
  • Ensure compliance with industry codes (e.g., IEEE, NESC, NEC) and utility standards
  • Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance
  • Mentor and guide junior engineers and designers

What we need you to have (minimum qualifications):
  • BS in Engineering, preferably electrical with Power Focus
  • 2+ years of experience in substation physical design for electric utilities

What we would like you to have:
  • 2+ years of experience working with Bluebeam, AutoCAD, and MicroStation
  • Excellent communication and interpersonal skills
  • Strong initiative and leadership qualities to support career advancement
  • Advanced user of Microsoft products, specifically Word and Excel
  • Professional Engineer (PE) license or ability to obtain within 6 months
  • Proficiency in AutoCAD, MicroStation, or similar design tool
  • Familiarity with substation design standards and practices (IEEE, NESC, utility specs)
  • Ability to manage multiple projects and mentor junior staff
  • Experience leading substation projects modelled in 3D using Autodesk Inventor
  • Familiarity with substation grounding studies and CDEGS
  • Familiarity with Agi32 illumination software

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability> ICF Power Delivery Services
#GEA25
#POWERDELIVERY
#INDEED
#LI-CC1
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $167,644.00
Nationwide Remote Office (US99)