ZipRecruiter

Log In

2

Remote Production Support Engineer Jobs in Detroit, MI

ABB

Protection and Control Engineer

MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

Belle, LLC

Senior Product Engineer

Detroit, MI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As these issues arise, a team of remote nurses coordinate care with other healthcare providers ... Mentor and support other engineers on our team * Drive measurable improvements in operational KPIs ...

Belle, LLC

Senior Product Engineer

Detroit, MI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As these issues arise, a team of remote nurses coordinate care with other healthcare providers ... Mentor and support other engineers on our team * Drive measurable improvements in operational KPIs ...

previous pagenext page

Showing results 21-40

All JobsProduction Support Engineer JobsRemote Production Support Engineer JobsRemote Production Support Engineer Jobs in Detroit, MI

Remote Production Support Engineer information

See Detroit, MI salary details

$18

$47

$79

How much do remote production support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote production support engineer in Detroit, MI is $47.49, according to ZipRecruiter salary data. Most workers in this role earn between $40.00 and $52.12 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What are popular job titles related to Remote Production Support Engineer jobs in Detroit, MI?

For Remote Production Support Engineer jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Production Support Engineer jobs in Detroit, MI look for?

The top searched job categories for Remote Production Support Engineer jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Production Support Engineer jobs?

Cities near Detroit, MI with the most Remote Production Support Engineer job openings:

Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,780 per year, or $47.5 per hour.

Ecosys Technical Specialist (Remote)

Pyrovio

Ann Arbor, MI • Remote

Full-time

Re-posted 7 days ago

Job description

Pyrovio Consulting is a leading provider of comprehensive solutions in the realm of project management and enterprise software implementation. We specialize in assisting large-scale capital clients in optimizing their operations. Our team of dedicated professionals is committed to delivering innovative and tailored solutions that drive efficiency, productivity, scalability, and success for our clients.

Our clients include Fortune 500 companies as well as multinational companies in all sectors: private, public, and government. We have performed engagements in the US and other countries.

Job Summary:

The Technical Specialist EcoSys is responsible for the implementation, configuration, and ongoing support of the Hexagon EcoSys software platform. This role involves working closely with clients to understand their requirements, develop custom solutions, and ensure the platform operates efficiently. The specialist will also provide training, troubleshoot issues, and contribute to continuous improvement initiatives.

Key Responsibilities:
  • Setup and configure the Hexagon EcoSys platform for clients.
  • Customize Ecosys modules to meet client specifications and business requirements.
  • Integrate EcoSys with other enterprise systems and data sources.
  • Develop custom reports, dashboards, and data visualizations using EcoSys tools.
  • Write and optimize scripts and queries to enhance the functionality of the EcoSys platform.
  • Conduct testing (system testing, integration testing, user acceptance testing, etc.) and data migration prior to launch.
  • Provide technical support to end-users and administrators.
  • Troubleshoot and resolve technical issues related to the EcoSys platform.
  • Create and maintain user manuals, technical documentation, and training materials.
  • Conduct training sessions for end-users and administrators to ensure effective use of the EcoSys platform.
  • Manage project timelines, deliverables, and resources for EcoSys implementations.
  • Collaborate with cross-functional teams to ensure successful project outcomes.
  • Plan and execute system upgrades, patches, and maintenance activities.
  • Ensure the EcoSys platform is up-to-date, secure, and running smoothly.
  • Identify opportunities for process improvements and system enhancements.
  • Stay current with the latest features and updates of the Ecosys platform and related technologies.
Qualifications:
  • Bachelor's degree in Computer Science information technology, or a related field.
  • 4 years of experience with the Ecosys software.
  • Strong understanding of project management principles and methodologies.
  • Proficiency in scripting languages (e.g., SQL, JavaScript) and data integration tools.
  • Experience with report writing and dashboard creation.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Location: Remote

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Professional development opportunities
  • Collaborative and supportive work environment

How to Apply: Please submit your resume and cover letter detailing your relevant experience and qualifications.

Pyrovio is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Pyrovio logo

About Pyrovio

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2007

View All Pyrovio Jobs