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Senior Production Support Engineer Jobs in Detroit, MI

Senior Customer Support Engineer Department: Commercial Employment Type: Full Time Location ... This includes supporting with product selection, resolving complex customer issues, creating ...

Production Support Specialist

Allen Park, MI · On-site

$16.25 - $22/hr

... Product team, engineering team, design team, site reliability team, production support team ... of senior stakeholders. Preferred Qualifications • Excellent communication skills • ...

Java Production Support Location: Detroit, MI/Hybrid Duration: 6+ Months Description: * Department: Application Management * Leased resource must be capable to assist technical team in upgrading the ...

Senior ALM Tool Support Engineer

Detroit, MI · On-site

$95K - $130K/yr

Senior ALM Tool Support Engineer (Lead/SME) Detroit, MI (Onsite) Contract Role Summary Responsible for end-to-end support, administration, governance, and optimization of ALM platforms including ...

JOB SUMMARY The Senior Product Cost Engineer is responsible for developing and executing the ... Support prototype builds, manufacturing launch, and early production by identifying cost ...

... product and it interfaces * Works independently on common tasks and for new and advanced tasks works with senior support staff Qualifications/Skills: * Bachelor's degree in Engineering * Master ...

JOB SUMMARY The Senior Product Cost Engineer is responsible for developing and executing the ... Support prototype builds, manufacturing launch, and early production by identifying cost ...

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Showing results 1-20

Senior Production Support Engineer information

See Detroit, MI salary details

$22.3K

$102.2K

$157.4K

How much do senior production support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior production support engineer in Detroit, MI is $102,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,700.00 and $123,200.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are the most commonly searched types of Production Support Engineer jobs in Detroit, MI?

The most popular types of Production Support Engineer jobs in Detroit, MI are:

Infographic showing various Senior Production Support Engineer job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,227 per year, or $49.1 per hour.

$39.25 - $51.25/hr

Full-time

Posted 11 days ago


Key responsibilities

  • Support the production and delivery of vehicles/products to the Customer, ensuring contractual and quality requirements are met.

  • Collaborate with Procurement, Quality, GDLS Plants, and Engineering to document and resolve issues related to design changes, part shortages, quality issues, and other production-impacting concerns.

  • Coordinate development of retrofit plans for fielded vehicles that do not meet all contractual specifications, including planning, documentation, and implementation support.


Job description

About GDLS

We Serve Those Who Protect What Matters.

At General Dynamics Land Systems, we build the combat vehicles and integrated technologies that give soldiers a decisive advantage. We design, engineer and sustain advanced tracked and wheeled systems paired with modern electronic architecture, AI-enabled capabilities and autonomy-ready technology.

From Abrams to LAV, Stryker to AJAX, robotic platforms to software solutions and beyond, our portfolio delivers proven performance for customers around the world.

That’s why Soldiers and Marines have trusted General Dynamics Land Systems products in the toughest conditions for decades. We deliver the power to win.

Every day, our global team looks beyond the horizon, solving problems before they become challenges.

Bring your talent. Bring your purpose. Let’s shape the future of General Dynamics Land Systems together.

 Position Summary

This role supports the successful production and delivery of vehicles/products to the Customer by driving cross-functional issue resolution, coordinating retrofit plans for fielded vehicles, and supporting Design for Manufacturing (DFM) and other process improvement initiatives. The individual in this role has full specialized knowledge of industry and professional practices in their discipline, consistently develops solutions to complex problems, and leads projects from initiation through completion.

 Responsibilities to Anticipate for This Role

  • Support production and delivery of vehicles/products to the Customer, ensuring contractual and quality requirements are met.
  • Collaborate with Procurement, Quality, GDLS Plants, and Engineering to document and drive resolution of issues related to:
    • Design changes
    • Part shortages
    • Quality issues
    • Other production-impacting concerns
  • Coordinate development of retrofit plans for fielded vehicles that do not meet all contractual specifications, including planning, documentation, and implementation support.
  • Support Design for Manufacturing (DFM) and other process improvement initiatives as needed to improve cost, quality, and schedule performance.
  • Keep the Customer and GDLS Management aware of program issues requiring attention, providing clear communication, status, and recommendations.
  • Lead project teams to implement established strategies, upgrades, or process changes within their area of responsibility.
  • Fully own assigned projects from beginning to end, including planning, execution, risk management, and closure.
  • Provide counsel and recommendations based on interpreting and normalizing data/inputs from diverse sources and performing complex analysis.

Qualifications Sought

Education

  • Bachelor’s degree in Engineering, Business, Supply Chain, or a related technical discipline required.
  • Master’s degree in a related field (e.g., Engineering, Systems Engineering, Business, Operations Management) preferred.

Years of Experience

  • Typically 7–10 years of relevant experience in a manufacturing, defense, automotive, or complex systems environment, with direct involvement in:
    • Production and delivery of technical products or vehicles
    • Cross-functional collaboration (e.g., Engineering, Quality, Supply Chain/Procurement, Operations/Plants)
    • Managing or leading technical projects or process improvement initiatives
  • Demonstrated experience:
    • Developing solutions to a variety of complex technical and programmatic problems
    • Leading project teams to implement strategies, upgrades, or process changes
    • Fully owning projects/assignments from initiation through closure
    • Providing counsel and recommendations based on interpreting data from diverse sources and performing complex analysis

Skills and Attributes

  • Demonstrated ability to work independently, taking ownership of issues and driving them to resolution.
  • Mind-set to work collaboratively in a team environment to ensure overall program success.
  • Experience developing technical documents and presentations for internal and external stakeholders.
  • Strong technical writing and presentation skills (preferred).
  • Familiarity navigating Teamcenter and Oracle or similar PLM/ERP systems (preferred).
  • Strong analytical, problem-solving, and organizational skills.
  • Effective communication skills, both written and verbal, with the ability to tailor messages to technical and non-technical audiences.