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Remote Production Support Engineer Jobs in Allston, MA

YO AI Labs

Backend Engineer - Remote

Boston, MA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

AI/ML Engineer - Remote

Boston, MA · Remote

$200 - $350/hr

Remote Job Summary We are seeking an experienced AI/ML Engineer to build and deploy secure ... Collaborate with product, security, and engineering teams to deliver secure, scalable solutions.

YO AI Labs

CUDA Software Engineer - Remote

Boston, MA · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

YO AI Labs

CUDA Software Engineer - Remote

Boston, MA · Remote

$60 - $100/hr

Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...

YO AI Labs

DevOps Engineer - Remote

Boston, MA · Remote

$50 - $150/hr

Remote Job Overview We are seeking experienced DevOps Engineers to create and evaluate production-style infrastructure and automation tasks for next-generation AI systems. You will work on CI/CD ...

YO AI Labs

DevOps Engineer - Remote

Boston, MA · Remote

$50 - $150/hr

Remote Job Overview We are seeking experienced DevOps Engineers to create and evaluate production-style infrastructure and automation tasks for next-generation AI systems. You will work on CI/CD ...

YO AI Labs

AI Engineer - Remote

Boston, MA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

YO AI Labs

AI Engineer - Remote

Boston, MA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...

Interra Health

Technical Support Specialist, L2

Boston, MA · Remote

$60K - $85K/yr

You collaborate closely with Support, Engineering, and Customer teams to address implementation ... Experience partnering across global teams and/or working in a distributed remote environment is a ...

Motorola

Senior DevOps Engineer (US REMOTE)

Waltham, MA · Remote

$140K - $170K/yr

... for SaaS products supporting the safety mission of public and private entities. We help our ... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ...

YO AI Labs

AI Consulting Expert - Remote

Boston, MA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

MFS

Software Engineering, Sr. Engineer

Boston, MA · On-site +1

$98K - $141K/yr

Provides time-sensitive production support by investigating issues, identifying quick fixes, and ... MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any ...

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Remote Production Support Engineer information

See Allston, MA salary details

$19

$52

$87

How much do remote production support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote production support engineer in Allston, MA is $52.35, according to ZipRecruiter salary data. Most workers in this role earn between $44.09 and $57.45 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What cities near Allston, MA are hiring for Remote Production Support Engineer jobs?

Cities near Allston, MA with the most Remote Production Support Engineer job openings:

Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Allston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $108,879 per year, or $52.3 per hour.

Backend Engineer - Remote

YO AI Labs

Boston, MA • Remote

$80 - $120/hr

Full-time

Posted 8 days ago

Job description

Senior Software Engineer

Job Type: Contractor (~15 hours/week)
Location: Remote

Job Summary

We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools.

You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization. No prior AI experience is required.

Key Responsibilities
  • Create reinforcement learning environments for software engineering tasks.
  • Design tasks involving bug fixing, feature development, refactoring, and performance optimization.
  • Build deterministic verification systems and golden reference solutions.
  • Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively.
  • Develop realistic, reproducible software engineering scenarios.
  • Ensure tasks accurately measure coding ability, problem-solving, and tool usage.
  • Document solutions and provide clear technical feedback.
Required Skills
  • Strong proficiency in Python 3, Java, Rust, C++, or TypeScript.
  • Strong understanding of algorithms and data structures.
  • Experience with bug fixing and debugging complex software issues.
  • Proven experience in feature implementation and codebase refactoring.
  • Strong knowledge of performance optimization and tuning.
  • Excellent written and verbal communication.
  • Strong attention to detail.
Preferred Qualifications
  • Experience working with large-scale or distributed codebases.
  • Familiarity with AI/ML systems is a plus but not required.
  • Experience with rigorous code reviews and software engineering best practices.
  • Experience working effectively in remote or cross-functional teams.
Hiring Process
  1. Submit an application and screening questions.
  2. Complete an AI interview (~30 minutes).
  3. Complete a technical assessment, if required.
  4. Hiring Manager review.
Compensation

Compensation is output-based, with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply.

Availability

Selected experts should be prepared to begin their first tasks within 24–48 hours of completing onboarding.