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Remote Production Support Engineer Jobs in Tennessee

Enterprise Support Engineer

Knoxville, TN · On-site +1

$102.10K - $126.90K/yr

... productivity for Architecture, Engineering, Construction, and Operations. What Makes This Role ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

Collaborate with engineering to implement performance optimizations and monitor production ... Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support.

Field Application Engineer

Knoxville, TN · On-site +1

$54.30K - $81.04K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

Field Application Engineer

Brentwood, TN · On-site +1

$54.30K - $81.04K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

Remote Reference ID: JN -042026-106484 Date Posted: 05/20/2026 Shortcut: * Description ... Provide after hours and weekend support for production systems when needed. Experience Requirements ...

Position is remote but must be able to travel on-site to client locations 2-3 times/year. Fortive ... About Censis Censis, the first company to engineer a surgical asset management system that tracks ...

Dillon Product Manager

TN · Remote

$80.80K - $121.20K/yr

... Support, Engineering, or Marketing * Must be proactive and display a high level of initiative ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

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Remote Production Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.
What are popular job titles related to Remote Production Support Engineer jobs in Tennessee? For Remote Production Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Tennessee look for? The top searched job categories for Remote Production Support Engineer jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Production Support Engineer jobs? Cities in Tennessee with the most Remote Production Support Engineer job openings:
Telecom Systems Support Engineer (Level 2/3)/ Plainview, NY

Telecom Systems Support Engineer (Level 2/3)/ Plainview, NY

AV Staffing Solutions

Plainview, TN • Remote

$32 - $35/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Plainview, United States | Posted on 02/22/2026 Work Experience 4–7+ years of Linux administration experience in production environments City Plainview State/Province New York Country United States Number of Positions 1 Job Description Remote 6‐Month Contract‐to‐Hire $32–$35 per hour About the Company Our client is a well‐established and growing technology solutions company that builds and operates enterprise telecommunications infrastructure for some of the nation's largest service providers. Known for operational excellence and a strong client‐first culture, they deliver mission‐critical platforms that power modern communications. They are currently seeking a Telecom Systems Support Engineer for a 6‐month contract‐to‐hire opportunity.

This role offers flexibility and may be worked onsite in Plainview, NY, or fully remote. The Opportunity This is more than a ticket‐queue support role. As a Level 2/3 Telecom Systems Support Engineer , you will serve as a key escalation point for live production systems powering real‐world communications infrastructure.

You will troubleshoot complex incidents across operating system, network, application, and database layers — owning issues through full resolution. If you thrive in high‐stakes production environments and enjoy solving problems that truly impact customers, this role deserves a closer look. What You'll Do Production Support & Incident Resolution Investigate and resolve escalated incidents on telecom platforms serving enterprise clients Analyze logs and diagnose service failures Troubleshoot across OS, network, application, and database layers Restore stability in live production environments Participate in an on‐call rotation Platform & Systems Operations Assist with stabilization and support of next‐generation systems Perform system health monitoring Proactively identify and resolve issues Manage workflows and tickets through Jira Administer and troubleshoot RHEL/CentOS environments Support systems hosted in AWS (GCP acceptable) Write and execute Bash or Python scripts for diagnostics and operational tasks Maintain and support cloud‐hosted telecom workloads What You Bring 4–7+ years of Linux administration experience in production environments Strong troubleshooting skills across infrastructure layers Experience supporting live production systems Familiarity with AWS or GCP Basic scripting skills (Bash or Python) Solid networking fundamentals (TCP/IP, DNS) Experience working with Jira (preferred) While not required, we are especially interested in candidates with exposure to container technologies, including: Docker and/or OpenShift Experience creating or deploying containers Supporting containerized workloads in production or non‐production environments Familiarity with container registries (e.g., Docker Hub, Amazon ECR, or similar) If you have worked with containers in any capacity — even supporting deployments or troubleshooting containerized services — we would love to hear about your experience.

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