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Remote Production Support Engineer Jobs in Jackson, TN

ABB

Protection and Control Engineer

Alamo, TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

ABB

Protection and Control Engineer

TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

Quora

iOS Engineer -Remote

Jackson, TN · Remote

$61.63 - $88.47/hr

To do so, we have two knowledge sharing products: * Quora: a global knowledge sharing platform with ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

ABB

Commercial Proposal Engineer

TN · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Commercial Proposal Engineer

Alamo, TN · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Wood Plc

Sr. Electrical Controls Engineer

Jackson, TN · Remote

... support * Team Lead * Oversee and direct other Engineering Team members * Perform Engineering checking duties * Interface with customer on design criteria and approval processes #LI-Remote Skills ...

InsuraTec

Sales Representative (Remote)

Jackson, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

FirstBank

Senior Automation Developer

Lexington, TN · Remote

This position is remote, but you MUST be located in our business footprint, which includes the ... Support deployments or troubleshoot production issues * Maintain current knowledge of relevant ...

FirstBank

Senior Automation Developer

Lexington, TN · Remote

This position is remote, but you MUST be located in our business footprint, which includes the ... Support deployments or troubleshoot production issues * Maintain current knowledge of relevant ...

Liveops

Remote Customer Service Agent

Jackson, TN · Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Pay structures vary by client program; most programs compensate for productive time and may include ...

Talkiatry

Psychiatrist (Remote)

Jackson, TN · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Monthly productivity incentive (guaranteed during initial 6-month onboarding period) Our history ...

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Remote Production Support Engineer information

See Jackson, TN salary details

$17

$45

$76

How much do remote production support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote production support engineer in Jackson, TN is $45.52, according to ZipRecruiter salary data. Most workers in this role earn between $38.32 and $49.95 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are popular job titles related to Remote Production Support Engineer jobs in Jackson, TN? For Remote Production Support Engineer jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Jackson, TN look for? The top searched job categories for Remote Production Support Engineer jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Remote Production Support Engineer jobs? Cities near Jackson, TN with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Jackson, TN as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, and 13% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $94,685 per year, or $45.5 per hour.

Protection and Control Engineer

ABB

Alamo, TN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

98th of 487 rated machine equipment manufacturers

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Consulting Manager II

__

Your role and responsibilities:

As a Protection & Control Engineer, you will have the opportunity to act as the technical lead for all engineering activities in assignments. Each day, you will ensure the activities related to all engineering disciplines within the project are executed in an efficient and cost-effective manner. You will also showcase your expertise by acting as a design authority for a particular engineering discipline and completing the corresponding engineering assignments.
While this is a full remote position, there is preference for candidates located in the Northern California area.

Main Accountabilities:

  • Lead and support engineering design activities for new and existing utility, industrial, and commercial substation protection & control/automation systems, including planning, coordination, and execution of new and retrofit designs.

  • Develop engineering documentation and perform analyses-such as schematics, logic diagrams, layouts, bills of materials, reports, and calculations-to support accurate, standardscompliant system designs.

  • Manage project materials, construction design packages, and technical issue resolution while providing ongoing communication, status updates, and support to project teams, management, partners, and customers.

  • Ensure adherence to safety practices, industry standards, and company/customer requirements while collaborating with multidisciplinary teams and participating in training to maintain technical proficiency.

Requirements:

  • Bachelors Degree in Electrical Engineering required. Masters Degree Preferred.

  • 5+ years of experience in protection & control projects for utility customers.

  • Ability to read, correctly interpret, and apply electrical one-lines, schematics, and instruction manuals.

  • Proficient software experience should include Easy Power, SKM Powertools, ETAP, Aspen, and EMTP.

  • PE License in California required

  • Candidates must already have work authorization that would permit them to work for ABB in the US

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

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Hours and flexibility

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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