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Remote Product Support Manager Jobs in Provo, UT

ITW Avery Weigh-Tronix

Dillon Product Manager

Orem, UT · Remote

$80K - $121K/yr

The Dillon Product Manager is responsible for providing support and driving development of the ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Acclaro

Product Manager

Provo, UT · Remote

With over two decades of experience and our proprietary platform, we support some of the world ... Enjoy remote work, flexible PTO, and a healthy work-life balance. * Career Growth: Access ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · On-site +1

$113K - $148K/yr

As the Senior Product Marketing Manager, you will drive a key RainFocus product line serving as the ... Manage the release process to ensure marketing, sales, service, and support are fully prepared for ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · Remote

$113K - $148K/yr

As the Senior Product Marketing Manager, you will drive a key RainFocus product line serving as the ... Manage the release process to ensure marketing, sales, service, and support are fully prepared for ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · Remote

$123K - $162K/yr

As the Senior Product Marketing Manager, you will drive a key RainFocus product line serving as the ... Manage the release process to ensure marketing, sales, service, and support are fully prepared for ...

FMG

Sr. Product Manager, Compliance (Remote)

Midvale, UT · Remote

$150K - $175K/yr

Our mission is to invest in motivated, successful individuals, supporting them as they excel both ... The compliance product roadmap -- setting priorities, sequencing work, and managing the product as ...

New

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · Remote

$113K - $148K/yr

As the Senior Product Marketing Manager, you will drive a key RainFocus product line serving as the ... Manage the release process to ensure marketing, sales, service, and support are fully prepared for ...

Nearmap

Business Analyst, Product

Lehi, UT · On-site +1

Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... supporting Sales Performance Managers with ROI models and value calculators for customer ...

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All JobsProduct Support JobsRemote Product Support Manager JobsRemote Product Support Manager Jobs in Provo, UT

Remote Product Support Manager information

See Provo, UT salary details

$37.4K

$87.1K

$155.1K

How much do remote product support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote product support manager in Provo, UT is $87,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $99,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote product support manager?

To thrive as a Remote Product Support Manager, you need a strong background in customer support, product knowledge, and leadership, often complemented by a relevant degree and management experience. Familiarity with CRM platforms like Salesforce or Zendesk, ticketing systems, and remote collaboration tools is commonly required. Outstanding communication, problem-solving abilities, and the capacity to motivate remote teams are essential soft skills for this role. These competencies ensure efficient resolution of customer issues, seamless team coordination, and high levels of customer satisfaction in a distributed work environment.

What does a remote product support manager do?

A Remote Product Support Manager oversees the support operations for a company's products, ensuring customer issues are resolved efficiently while working from a remote location. They manage support teams, coordinate with product development, and analyze customer feedback to improve service quality. Their responsibilities often include developing support strategies, training staff, and maintaining high customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.

How does a remote product support manager typically collaborate with cross-functional teams while working remotely?

A Remote Product Support Manager frequently works with teams such as engineering, sales, and customer success to resolve product issues and improve client satisfaction. Collaboration often happens through video calls, project management tools, and shared documentation, requiring strong communication skills and proactive coordination. Regular virtual meetings and clear communication channels are essential to keep everyone aligned and ensure timely resolution of customer concerns. This role also involves synthesizing feedback from support cases to inform product improvements and updates.
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Remote Product Support Manager jobs near you

Executive Account Director - Remote or In-office in Midvale, UT

Enterprise Services

Midvale, UT • On-site, Remote

$28 - $33.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Procuity, a subsidiary of Zions Bancorporation, is a health care technology company whose primary business focus is healthcare financial optimization. Today we deliver the industry's most powerful platform of tools and information designed to help pharmacies and others manage the risks and complexities of the 340B marketplace. With our deep and unique expertise in technology, data collection, and financial controls, our product 340BDirect offers simplicity, order, and transparency to each of our customers.

As a company whose success is measured by individual customer performance, Procuity understands that quality is the one non-negotiable component of every solution we prescribe. We work in close partnership with each customer to solve business problems with decision-critical information through innovative software solutions, and professional guidance.

This position can be remote or in-office in Midvale, UT.

The ideal candidate for the Executive Account Director position will have the skills and experience necessary to:  

             Develop and execute targeted sales campaigns.

             Identify potential customers via prospecting, cold calling and follows-up on all leads.

             Perform remote product demonstrations.

             Manage client issues and client relations.

             Occasionally participate in various marketing events and activities.

             Manage the entire sales process from prospect to close.

             Communicate the company's value proposition to the marketplace.

             Make recommendations regarding products to clients.

             Perform other duties as assigned.   

Qualifications:

         Requires a High School Diploma or equivalent and 2+ years of experience in inside sales, experience selling into the pharmacy industry, prospecting and targeting new business or other directly related experience.

         A combination of education and experience may meet job requirements.

         Prefer 340B or healthcare experience.

         Working knowledge of inside sales, CRM systems including Salesforce, sales techniques and practices.

         Must be a self-starter with positive attitude and a strong competitive drive.

         Must have excellent interpersonal, organization, presentation, communication skills, both verbal and written and strong presence over the phone.

         Ability to meet and exceed sales quotas.

         Problem solving ability.  

         Represent the company in a professional manner.

         Basic knowledge of various software programs such as: power point, word processing and spreadsheet programs.

Benefits:

         Medical, Dental and Vision Insurance - START DAY ONE!

         Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

         Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

         Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

         401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

         Mental health benefits including coaching and therapy sessions

         Tuition Reimbursement for qualifying employees

         Employee Ambassador preferred banking products

Pay (depending on experience and location): $28.00-$33.65, base plus quarterly incentive

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