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Remote Product Operations Jobs in Massachusetts (NOW HIRING)

Newfire Global Partners

Product Operations Specialist

Boston, MA · On-site +1

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Product Operations Specialist Department: Operations Employment Type: Full Time Location ... US Compensation: $120,000 - $146,000 / year Description Care Lumen | Remote (US Only) / Remote ...

Newfire Global Partners

Product Operations Specialist

Boston, MA · Remote

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Lumen | Remote (US Only) / Remote (Global) Employment Type: Full-time Employee Salary Range: $120,000 to $146000 About the Role Reporting to the Senior Director Product Operations & Solutions ...

OneStudyTeam

Product Operations Lead

Boston, MA · Remote

$100K - $125K/yr

The Product Operations Lead is responsible for the tactical execution, day-to-day definition, and ... LI-Remote We value diversity and believe the unique contributions each of us brings drives our ...

TripleTen

Collaborate closely with Marketing, Sales, Customer Success and Operations to deliver cross ... Fully remote collaboration. * Work alongside an experienced, global professional team.

Vrtx

MS&T Senior Manager - Drug Product

Boston, MA · On-site +1

$138K - $208K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provideonthefloorand remote MS&T support during manufacturing campaigns. * Partner with Operations ... Deep technicalexpertisein sterile drug product manufacturing and aseptic processing.

Initio Capital

SaaS Product Analyst

Boston, MA · Remote

... operations, market research, and growth-focused workstreams. THE ROLE As a SaaS Product Analyst ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

New

Trivelta

Lead DevOps Engineer (Remote)

Boston, MA · Remote

$57.25 - $78.50/hr

People who love building great products, redefining what is possible with AI, and turning ... As our Lead DevOps Engineer , you will design and build the infrastructure powering our platform ...

Dane Street, LLC

Group Health Operations Manager

Boston, MA · Remote

$75K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

100% REMOTE JOB SUMMARY Oversee and ensure the overall profitability of the regional operations ... Measures productivity by analyzing performance data, financial data, and activity reports.

Dane Street, LLC

Group Health Operations Manager

Boston, MA · On-site +1

$75K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

100% REMOTE JOB SUMMARY Oversee and ensure the overall profitability of the regional operations ... Measures productivity by analyzing performance data, financial data, and activity reports.

Oscar Health

Product Manager, Network

Boston, MA · Remote

$135K - $178K/yr

  • PTO

This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote ... Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify ...

Initio Capital

AI Product Strategy Analyst

Boston, MA · Remote

... operations, market research, and growth-focused workstreams. THE ROLE As a AI Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

Initio Capital

Platform Operations Analyst

Boston, MA · Remote

... consulting, finance, product, software, AI, operations, market research, and growth-focused ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

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Showing results 1-20

All JobsProduct Operations JobsRemote Product Operations JobsRemote Product Operations Jobs in Massachusetts

Remote Product Operations information

What is remote product operations?

Remote Product Operations refer to the process of managing and optimizing the workflows, tools, and communication involved in developing, launching, and maintaining products, all from a remote or distributed work environment. Professionals in this role act as a bridge between product managers, engineering, and other teams to ensure smooth product lifecycle execution, even when teams are not co-located. They focus on streamlining processes, tracking key metrics, and facilitating collaboration across time zones and geographies. This role is increasingly important as more companies adopt remote or hybrid work models.

Can you do product management remotely?

Remote product management is common in the industry, with many companies allowing product managers to work from home or other locations. Success in remote product management often depends on strong communication skills, familiarity with collaboration tools, and the ability to manage cross-functional teams virtually.

How does a remote product operations professional typically collaborate with cross-functional teams to support product development?

As a Remote Product Operations professional, you’ll frequently work with product managers, engineers, designers, and customer support teams to streamline workflows and ensure that projects stay on track. Daily tasks often involve coordinating virtual meetings, maintaining documentation, gathering feedback, and tracking key performance metrics. Effective communication and strong organizational skills are essential, as you’ll serve as a bridge between various teams to identify bottlenecks and drive process improvements. While working remotely, leveraging digital tools for collaboration and information sharing is crucial to maintaining alignment and momentum across dispersed teams.

What key skills and qualifications are needed to thrive as a remote product operations professional, and why are they important?

To thrive as a Remote Product Operations professional, you need a solid understanding of product lifecycle management, data analysis, and project coordination, often supported by a degree in business, engineering, or a related field. Familiarity with tools like Jira, Asana, product analytics platforms, and collaboration software such as Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and self-motivation are essential soft skills for remote teamwork and efficient operations. These skills and qualities enable seamless product development, effective cross-functional collaboration, and the ability to drive projects forward in a distributed work environment.

What is the difference between Remote Product Operations vs Remote Product Management?

AspectRemote Product OperationsRemote Product Management
Primary FocusOptimizing product processes, workflows, and cross-functional coordinationDefining product vision, strategy, and roadmap
Required SkillsProcess improvement, data analysis, communicationMarket research, strategic planning, stakeholder management
Work EnvironmentCollaborates closely with product teams, operations, and supportWorks with cross-functional teams to develop and launch products
Common UsageUsed in tech companies, e-commerce, SaaS firmsUsed across tech, startups, and enterprise sectors

Remote Product Operations focuses on streamlining product processes and ensuring efficient workflows, while Remote Product Management is centered on defining product strategy and guiding development. Both roles are essential in tech companies but differ in scope and responsibilities.

Who is the best company to work for remotely?

There is no definitive best company for remote product operations roles, as it depends on factors like company culture, benefits, and job responsibilities. Many organizations such as tech firms, e-commerce companies, and startups offer remote positions with flexible schedules and collaboration tools like Slack and Jira. Job seekers should consider company reviews, role requirements, and their own preferences when evaluating options.
What are the most commonly searched types of Product Operations jobs in Massachusetts? The most popular types of Product Operations jobs in Massachusetts are:
What are popular job titles related to Remote Product Operations jobs in Massachusetts? For Remote Product Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Product Operations jobs in Massachusetts look for? The top searched job categories for Remote Product Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Product Operations jobs? Cities in Massachusetts with the most Remote Product Operations job openings:
Remote Product Operations jobs near you
Infographic showing various Remote Product Operations job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Product Operations Specialist

Newfire Global Partners

Boston, MA • On-site, Remote

$120K - $146K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Product Operations Specialist
Department: Operations
Employment Type: Full Time
Location: US
Compensation: $120,000 - $146,000 / year
Description
Care Lumen | Remote (US Only) / Remote (Global)
Employment Type: Full-time Employee
Salary Range: $120,000 to $146000
About the Role
Reporting to the Senior Director Product Operations & Solutions and partnering closely with Product Managers, Engineering, customers, and cross-functional stakeholders, the Product Operations Specialist will help drive operational excellence across the product organization. This role is responsible for maintaining product processes and tooling, coordinating planning activities, tracking delivery progress, change management, and generating insights that enable effective decision-making.
As a key member of the Product Operations team, you will work directly with product management, engineering, customer success, training and customers to understand, prioritize, and operationalize enhancement requests and product needs. You will help ensure customer requests are effectively translated into product requirements and incorporated into roadmap intake, planning, and delivery execution.
Product Operations serves as the connective tissue across the Product Development Lifecycle (PDLC), overseeing and optimizing processes from intake through requirements definition, development, release, and post-launch measurement. In this role, you will help drive consistency, visibility, and accountability across every phase of the PDLC to ensure teams deliver high-quality solutions that create meaningful customer value.
What You'll Do
Product Operations & Process Execution
  • Support and maintain team allocations and product organization structures.
  • Coordinate and track product delivery timelines, dependencies, and key milestones across all phases of the Product Development Lifecycle (PDLC).
  • Partner with customers and internal stakeholders to gather, document, and operationalize enhancement requests and evolving product needs.
  • Reinforce product development best practices, including definitions of done, squad ceremonies, retrospectives, and team workflows.
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Identify opportunities to streamline operational processes and improve team effectiveness.
  • Partner with Product, Engineering, and Sales teams to ensure alignment across initiatives.
  • Help oversee and optimize PDLC processes from intake and discovery through release and post-launch evaluation.

Product Management Process & Tooling
  • Manage and maintain the inbound request intake process in partnership with customers and Product teams.
  • Support the requirements maturation process across customer requests, discovery efforts, strategic initiatives, epics, and user stories.
  • Ensure customer enhancement requests are properly documented, prioritized, and tracked through the product development process.

Change Management
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Gather feedback post-rollout to gauge adoption and identify where additional support or iteration is needed
  • Act as a point of contact for questions , helping troubleshoot and reduce friction as teams adapt

What's Required
  • 3-5 years of operational experience working with software products or services, with meaningful time spent directly in Product Operations, Program Management, Business/Data Analysis, or Product Management support roles.
  • Fluency with product management tools, specifically JIRA (or similar issue/project tracking software).
  • Agile/Scrum expertise, with direct experience working within agile software development environments and squad ceremonies.
  • Strong analytical skills, with comfort utilizing BI/visualization tools and spreadsheets to extract insights and enable decision-making.
  • Excellent communication abilities, including strong written/verbal skills and experience presenting findings or recommendations to senior stakeholders.
  • Proven track record of driving projects independently, leading without formal authority, and working comfortably in a fast-paced, remote, collaborative environment.
  • Experience supporting or leading change management efforts (tool rollouts, process changes, org transitions) a plus
  • Self-starter who's comfortable in a fast-paced, remote, collaborative environment

What's Preferred
  • Experience with modern operations, project management, and SDLC tools (e.g., Jira, Confluence, Asana, Monday.com, or Salesforce).
  • Certifications in Process or Project Management, such as Lean Six Sigma, CAPM, or Certified ScrumMaster (CSM).
  • Prior experience in a remote-first, high-growth SaaS environment.
    Experience with Notion or modern collaborative documentation platforms.
  • Change management experience, including supporting or leading tool rollouts, process implementations, and workflow changes

Compensation & Benefits
The expected total cash compensation for this role is market-driven, with an expected starting salary of $120,000 to $146,000. Salary is ultimately determined based on a candidate's skills, expertise, and experience.
Care Lumen offers a robust and comprehensive benefits package including:
  • Remote-first environment with company provided computer
  • Thirteen paid holidays per year (average)
  • Medical, dental and vision coverage with multiple levels of coverage
  • HSA, FSA and Dependent Care accounts
  • Short-term and Long-term disability
  • Life and accidental death insurance
  • Discounted voluntary benefits, such as additional life insurance
  • Employee Assistance Program
  • Paid Parental Leave
  • Flexible vacation time
  • 401(k) with employer matching and immediate vesting

Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.
Care Lumen is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at apply@carelumen.com.
About Care Lumen
Care Lumen is transforming healthcare by connecting people, care, and data-so that every decision leads to better outcomes. We empower care teams with a unified platform that delivers intelligent, real-time insights, streamlined workflows, and stronger collaboration across clinical, operational, and administrative domains.
Our vision is bold: to reimagine how care is delivered by unifying clinical operations and unlocking insights that improve lives. We believe in the power of great people and purposeful technology-and with all of us aligned around a common goal, our potential grows even stronger. We're building for impact today and evolving through innovation tomorrow.
We're a remote-first company that values flexibility, autonomy, and results over hours logged. We're guided by values that push us to excel, stay curious, and take smart risks. The best solutions come from teams that listen, learn, and build together. And we're focused on outcomes that matter-not just for our clients, but for the people they serve.
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