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Remote Pos Technical Support Jobs in Miami, FL (NOW HIRING)

Cyclops Inc

Technical Program Manager (Remote)

Miami, FL · On-site +1

$123K - $159K/yr

Fully Remote. We're open to candidates based within U.S. Eastern Time or Central European Time ... Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle ...

Cyclops

Technical Program Manager (Remote)

Miami, FL · Remote

$123K - $159K/yr

Location: Fully Remote. We\'re open to candidates based within U.S. Eastern Time or Central ... Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle ...

Cyclops

Technical Program Manager (Remote)

Miami, FL · Remote

$132K - $170K/yr

Fully Remote. We're open to candidates based within U.S. Eastern Time or Central European Time ... Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle ...

SOSi

Technical Instructor

Doral, FL · Remote

SOSi is seeking a Technical Instructor to support mission requirements for a structured approach to ... Host remote training materials, provide access to self-paced learning modules, and facilitate ...

SOSi

Technical Instructor

Doral, FL · Remote

SOSi is seeking a Technical Instructor to support mission requirements for a structured approach to ... Host remote training materials, provide access to self-paced learning modules, and facilitate ...

Humana

Technical FinOps Analyst

Fort Lauderdale, FL · On-site +1

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Humana

Technical FinOps Analyst

Fort Lauderdale, FL · On-site +1

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Humana

Technical FinOps Analyst

Fort Lauderdale, FL · On-site +1

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Alorica

Solution Development Architect

Hialeah, FL · On-site +1

$57 - $75.25/hr

... assisting with technical questions, developing prototypes, supporting proof-of-concept and software evaluation efforts including both remote and onsite activities. * Assess existing client ...

Alorica

Solution Development Architect

Hialeah, FL · Remote

$57 - $75.25/hr

... assisting with technical questions, developing prototypes, supporting proof-of-concept and software evaluation efforts including both remote and onsite activities. * Assess existing client ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Miami, FL

Remote Pos Technical Support information

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How much do remote pos technical support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote pos technical support in Miami, FL is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $27.12 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Miami, FL?

The most popular types of Pos Technical Support jobs in Miami, FL are:

What are popular job titles related to Remote Pos Technical Support jobs in Miami, FL?

For Remote Pos Technical Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Miami, FL look for?

The top searched job categories for Remote Pos Technical Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Pos Technical Support jobs?

Cities near Miami, FL with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Technical Program Manager (Remote)

Cyclops Inc

Miami, FL • On-site, Remote

$123K - $159K/yr

Full-time

Re-posted 7 days ago

Job description

Location: Fully Remote.
We're open to candidates based within U.S. Eastern Time or Central European Time zones.
Role Overview
We are seeking a Technical Program Manager (TPM) to bring structure, predictability, and most importantly clarity to our product and engineering delivery efforts. This role reports to the COO and works in close partnership with the Director of Engineering and Director of Product as a shared execution resource.
The TPM serves as the central coordination, communication, and execution lead for cross-functional initiatives involving external partners, internal product programs, and operational readiness. This role is hands-on, detail-oriented, and strongly focused on delivery excellence, ensuring initiatives ship with quality, on schedule, and in compliance, while maintaining shared understanding across teams, leadership, and external partners.Key Responsibilities
Program & Delivery Management
  • Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives
  • Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions
  • Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners
  • Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies, clearly articulating tradeoffs and impacts
Cross-Functional Alignment & Communication
  • Act as the primary source of truth for program status, decisions, and next steps
  • Keep engineering and product leaders aligned through clear, consistent, and timely communication
  • Translate between technical, product, and business contexts to ensure shared understanding
  • Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress
  • Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned
Partner Operations, Compliance & Readiness
  • Partner with Compliance, Legal, and Operations to support:
    • Merchant onboarding and KYB processes
    • Customer KYC and KYT readiness
    • Geographic and currency expansion initiatives
  • Coordinate partner requirements related to compliance, regulatory obligations, and contractual commitments
  • Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle management
  • Ensure operational, legal, and compliance requirements are clearly documented, tracked, and reflected in delivery plans
External & Stakeholder Communication
  • Lead structured, professional communication with external vendors, partners, and clients
  • Clearly document agreements, decisions, operational requirements, and changes in scope or timelines
  • Prepare and distribute concise meeting summaries with clear action items, owners, and deadlines
  • Ensure external stakeholders receive consistent messaging and know what to expect and when
Execution Transparency & Reporting
  • Track project metrics and delivery health across initiatives
  • Prepare concise, high-signal weekly status updates for leadership and stakeholders
  • Surface deviations from plan early, clearly communicating risks, options, and recommended actions
  • Maintain continuity of context so teams are not revisiting or re-litigating prior decisions
Documentation & Process
  • Own and organize program and partner documentation in Confluence and related tools
  • Create and maintain clear written artifacts (plans, timelines, decision logs, summaries) that reduce ambiguity
  • Drive execution discipline through clarity and alignment, not unnecessary process or bureaucracy
Leadership Support
  • Support the COO, Director of Engineering, and Director of Product with planning materials, drafts, and follow-ups
  • Prepare delivery and partner-readiness updates for broader company awareness and go-to-market readiness as needed
  • Help ensure teams understand how delivery milestones connect to broader business objectives, GTM plans, and regulatory readiness
Required Qualifications & Experience
  • Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance
  • Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams
  • Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication
  • Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution
  • Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications
  • Ability to operate independently, proactively surface risks, and drive issues to resolution
Nice to Have Experience
  • Experience in fintech or crypto (plus, but not required)
  • Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support)
  • Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services
  • Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency
  • Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms
Compensation and Benefits
We offer competitive compensation designed to attract exceptional talent and reflect the experience, skills, and impact you'll bring to the team. Depending on the role, candidate location, and final engagement structure, this position may be structured as either direct employment or an independent contractor engagement. Compensation, benefits, and other terms will be aligned with the applicable engagement type and discussed during the hiring process.
Additional Benefits
  • Company issued laptop
  • Technology Accessories
  • Annual In-Person Full-Team Meetup

About Cyclops
Cyclops enables payments companies to onboard with a single partner, unlocking stablecoin settlement, payins, payouts and treasury optimization across global corridors - all through a single API.
Cyclops was founded by payments executives and crypto veterans who were fed up with stablecoin fragmentation. The first complete stablecoin platform built exclusively for the payments industry, Cyclops combines the agility of orchestration with the comprehensive build outs of full-stack providers. Cyclops has end-to-end integrations to every leading provider at every layer of the stablecoin stack, and proprietary technology built on top to make payments use cases effortless. With this unique approach, Cyclops is the only platform offering product and license redundancy in all major markets, with dozens of partners and over 100 global licenses.
Cyclops Culture
Don't join Cyclops if you're looking for a typical 9-5. The culture we've built is one of first-principles thinking and relentless execution. We wake up every day excited to deliver great products worthy of the world's best companies. Everyone who works at Cyclops must have a founder mindset, where no problem is too big to solve.

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