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Remote Pos Technical Support Jobs in Lexington, SC

Cloudbeds

Director of Customer Support

North, SC · Remote

$180K - $190K/yr

We are a completely remote global team of innovators and hospitality experts. The support ... Translate technical and operational concepts into clear, practical guidance for non-technical ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Lexington, SC

Remote Pos Technical Support information

See Lexington, SC salary details

$12

$22

$38

How much do remote pos technical support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote pos technical support in Lexington, SC is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Lexington, SC? For Remote Pos Technical Support jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Lexington, SC look for? The top searched job categories for Remote Pos Technical Support jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Remote Pos Technical Support jobs? Cities near Lexington, SC with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you

IDMS Database Administrator - Contract - Remote

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Remote

Contractor

Posted 20 days ago

Job description

IDMS Database Administrator Location: Remote Interview Process: 1 round, virtual (possibility of a 2nd round as needed) Duration: 12 Months Employment Type: Contract Experience Required: 16+ Years Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours. Project Scope: We are seeking an experienced IDMS Database Administrator (IDMS DBA) to provide enterprise-level database administration and operational support for mission-critical mainframe applications.

The ideal candidate will have extensive experience with CA IDMS on IBM z/OS, strong performance tuning expertise, and deep knowledge of database security, SQL, COBOL, and mainframe technologies. This role requires collaboration with development teams, infrastructure support teams, and database administrators to ensure database performance, availability, and reliability in a high-visibility enterprise environment. Key Responsibilities: Administer and support IDMS databases in IBM z/OS environments.

Monitor, troubleshoot, and optimize IDMS database performance. Maintain development, testing, staging, and production database environments. Enable and tune IDMS features to maximize system performance.

Analyze database performance metrics and implement optimization strategies. Support database deployment, upgrades, and operational procedures. Design and implement database security and access controls.

Provide technical guidance on database design, modeling, and enhancements. Collaborate with development, infrastructure, and support teams. Coordinate with vendors and external stakeholders when required.

Participate in a 24x7 on-call support rotation. Prepare and maintain technical documentation and operational procedures. Required Skills & Experience: 15+ years of experience administering CA IDMS in IBM z/OS mainframe environments.

10+ years of experience with IDMS SQL and relational database implementation. 15+ years of experience with IDMS Security, including ADS/O, IDD, and relational database security. 15+ years of experience developing applications using COBOL and ADS/O with IDMS.

12+ years of experience with IBM High Level Assembler (HLASM) on z/OS. 10+ years of experience with IDMS Perfmon monitoring and reporting. Strong knowledge of enterprise database administration, performance tuning, backup, recovery, and troubleshooting.

Excellent communication and stakeholder collaboration skills. Preferred Skills: RACF Security Application Change Management Healthcare IT experience Experience handling PHI/PII data Medicaid Management Information Systems (MMIS) Medicaid operations experience Public Sector/Government experience Education Bach Bachelor's degree in Computer Science, Information Technology, Business, or a related field. OR Equivalent combination of education and relevant professional experience.

A Master's degree is preferred.

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