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Remote Pos Technical Support Jobs in Irving, TX (NOW HIRING)

JDA

Sr. Technical Account Advisor

Dallas, TX · Remote

$130.02K - $164K/yr

Dallas, TX - candidate must be local to Dallas (mostly remote with occasional inoffice presence ... Support a portfolio of enterprise customers by coordinating technical issue resolution and ongoing ...

Gravitate

Product Support Engineer I

Dallas, TX · Remote

... remote Support team. This is a frontline product-support role for someone who can manage a high volume of incoming SaaS support tickets while delivering strong technical troubleshooting, clear ...

JM Hunter Group

Remote Truss Design Manager

Burleson, TX · Remote

$1.16K - $1.55K/wk

We are looking for an experienced Remote Truss Design Manager to lead a team of 10 truss designers ... Provide technical support to project teams and clients as needed * Stay up to date with industry ...

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides technical support to users by researching and answering questions, troubleshooting problems, and ...

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$13

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$42

How much do remote pos technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote pos technical support in Irving, TX is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are popular job titles related to Remote Pos Technical Support jobs in Irving, TX? For Remote Pos Technical Support jobs in Irving, TX, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Irving, TX look for? The top searched job categories for Remote Pos Technical Support jobs in Irving, TX are:
What cities near Irving, TX are hiring for Remote Pos Technical Support jobs? Cities near Irving, TX with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions

Carrollton, TX • Remote

$16.50 - $21/hr

Full-time

Posted 19 hours ago

Job description

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify!
Earn revenue from day one. Certification is now paid!
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.
What you will do as a Fintech Customer Support Representative:
  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client:
  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check and drug test required.

What would be great to have:
  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.

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