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Remote Pos Technical Support Jobs in Butler, PA (NOW HIRING)

Lab37

Triage & Applications Specialist

Warrendale, PA · On-site +1

$70K - $105K/yr

Experience supporting, operating, or troubleshooting complex technical systems, ideally including remote systems, robotics, automation, hardware/software products, or industrial equipment. * Strong ...

ABB

Senior Technical Business Developer - Grid Automation

PA · Remote

$93K - $122K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Butler, PA

Remote Pos Technical Support information

See Butler, PA salary details

$13

$23

$40

How much do remote pos technical support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote pos technical support in Butler, PA is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Butler, PA? For Remote Pos Technical Support jobs in Butler, PA, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Butler, PA look for? The top searched job categories for Remote Pos Technical Support jobs in Butler, PA are:
What cities near Butler, PA are hiring for Remote Pos Technical Support jobs? Cities near Butler, PA with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Technical Sales Engineer (Long) - Remote

Technical Sales Engineer (Long) - Remote

Metal Recruiters

Mars, PA • Remote

Full-time

Posted 14 days ago

Job description

Due to federal regulations, this position requires U.S. citizenship.Apply only if you have metal industry experience.SF - 184 Technical Sales Engineer (Long) – Remote

Department: Service
Job Type: Full-Time
Travel Required: 70% (Domestic)

Position Summary

We are seeking a dynamic and technically skilled Technical Sales Engineer to support the sales process for spare parts, equipment upgrades, and technical services within our Service division. This remote-based role will require frequent travel and close coordination with both customers and internal teams. The ideal candidate will possess strong technical acumen, outstanding communication skills, and the ability to translate complex needs into practical, value-driven solutions.

SF - 184 Technical Sales Engineer (Long Products) – Remote Key Responsibilities

  • Promote and sell technologies, products, and service solutions to new and existing customers.

  • Prepare technical and commercial proposals based on client specifications and needs.

  • Manage and respond to sales inquiries via email, phone, and personal visits.

  • Monitor the execution of service jobs, supporting rapid decision-making as needed.

  • Maintain up-to-date and accurate customer information within CRM systems.

  • Conduct surveys to gather insights on customer needs and competitor offerings.

  • Support contract administration with timely requisitions and documentation.

  • Collaborate with global colleagues on technical and commercial negotiations.

  • Represent the company in worldwide customer meetings, adhering to pricing policies.

  • Research and recommend innovative technical solutions to customer challenges.

  • Ensure all work complies with internal safety policies and external health regulations.

  • Navigate technical standards across global systems and territories.

  • Use MS Office Suite and mobile communication tools for reporting and correspondence.

Qualifications

  • Bachelor’s Degree in Engineering or a related technical field (or equivalent experience).

  • 3+ years of experience in technical sales, service engineering, or equipment support.

  • Knowledge of slab caster or industrial process equipment preferred.

  • Strong skills in proposal development, technical writing, and customer presentations.

  • Ability to work independently and prioritize in a fast-paced environment.

  • High level of travel flexibility (70%+), including international travel.

  • Excellent interpersonal and conflict-resolution skills.

SF - 184 Technical Sales Engineer (Long) – Remote Work Environment & Conditions

  • Exposure to indoor and outdoor industrial settings.

  • May include elevated noise levels, heat, cold, and proximity to moving mechanical components, hot surfaces, and high-pressure systems.

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