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Remote Pos Technical Support Jobs in Boca Raton, FL

ClinDCast LLC

Xactly Developer

Delray Beach, FL · Remote

$70 - $80/hr

Provide technical support and user training for Xactly systems Required Qualifications: * Proven ... Exposure to cloud platforms such as AWS or Azure This is a remote position.

Octagon Talent

SAP ABAP/Fiori Developer

Fort Lauderdale, FL · Remote

$58.75 - $79.50/hr

This remote role involves developing and enhancing SAP S/4HANA 1909 solutions, with a focus on ... Provide ongoing technical support, issue resolution, and system improvement recommendations.

ITRADE STEM

SAP ABAP/Fiori Developer

Fort Lauderdale, FL · Remote

$58.75 - $79.50/hr

This remote role involves developing and enhancing SAP S/4HANA 1909 solutions, with a focus on ... Provide ongoing technical support, issue resolution, and system improvement recommendations.

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All JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Boca Raton, FL

Remote Pos Technical Support information

See Boca Raton, FL salary details

$13

$24

$42

How much do remote pos technical support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote pos technical support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Boca Raton, FL? For Remote Pos Technical Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Boca Raton, FL look for? The top searched job categories for Remote Pos Technical Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Pos Technical Support jobs? Cities near Boca Raton, FL with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Remote Customer Engagement Specialist

Remote Customer Engagement Specialist

Hotwire Communications

Fort Lauderdale, FL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 80 rated telecommunications companies

Job description

The Customer Engagement Specialist provides “white glove” support and service to our customers. The Representative will be responsible for handling a variety of calls, chats, and email communication regarding Hotwire Communication’s suite of technology services and products.

RESPONSIBILITIES:

  • Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Phone, chat and email contact with customers to make recommendations on Hotwire’s Service and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as required or assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or equivalent.
  • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
  • Strong communication and organizational skills
  • Demonstrate personal excellence including punctuality, integrity and accountability
  • Ability to demonstrate sensitivity and compassion
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays
  • Must have ability to work independently and in a team environment
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    What Hotwire Communications employees say

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