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Remote Pos Support Jobs in New York (NOW HIRING)

POS360

Territory Sales Representative - NYC

New York, NY · Remote

... support, our systems open the door to the next level of success for our clients. About The Role ... Train store owners, managers, and cashiers on POS systems, ancillary products, and services Account ...

POS360

Territory Sales Representative - NYC

New York, NY · Remote

$195K/yr

... support, our systems open the door to the next level of success for our clients. About The Role ... Train store owners, managers, and cashiers on POS systems, ancillary products, and services Account ...

Reachdesk Ltd

Production Specialist

New York, NY · On-site +1

$18 - $24.50/hr

Production Specialist Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice ... Support the build and presentation of client proposals alongside the Project Lead. * Provide ...

Vail Resorts

Senior Full-Stack Lead Developer

New York, NY · Remote

$89K - $125K/yr

Remote work available if located in a supported work state. The ability to work optimally with ... POS/Transaction/Credit Card processing experience The expected Total Compensation for this role is ...

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Remote Pos Support information

See New York salary details

$11

$21

$31

How much do remote pos support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote pos support in New York is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are the most commonly searched types of Pos Support jobs in New York? The most popular types of Pos Support jobs in New York are:
What are popular job titles related to Remote Pos Support jobs in New York? For Remote Pos Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Pos Support jobs in New York look for? The top searched job categories for Remote Pos Support jobs in New York are:
What cities in New York are hiring for Remote Pos Support jobs? Cities in New York with the most Remote Pos Support job openings:
Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in New York as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,526 per year, or $21.4 per hour.

VP, AI Value Delivery - Retail (Remote)

SymphonyAI

Manhattan, NY • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

Introduction
Job Title: Vice President, AI Value Delivery
About SymphonyAI:
SymphonyAI is redefining how enterprises unlock value through AI. Within Retail and CPG, our CINDE platform powers intelligent merchandising decisions across pricing, promotions, assortment, and customer analytics. We are building an AI-first Value Delivery organization focused on one outcome: turning AI into
measurable, validated profit for our clients.
Overview:
We are hiring a Vice President, AI Value Delivery to lead global execution and ensure every CINDE deployment delivers quantifiable business impact. This is not a traditional delivery role. This leader owns end-to-end value realization from onboarding to sustained profit generation. You will define the operating model, build a global team, and serve as the executive face of client outcomes.
Job Description
Key Responsibilities:
End-to-End Value Delivery:
  • Own global delivery of CINDE across pricing, promotions, assortment, store execution, and customer analytics.
  • Drive client adoption and capability building by embedding CINDE outputs into merchant and category workflows, training power users, and establishing recommendation override and governance protocols.
  • Drive measurable business outcomes tied to profit, ROI, and operational KPIs.
  • Ensure every deployment translates into validated financial impact.

Build and Scale the Function:
  • Stand up and lead a global AI Value Delivery organization.
  • Hire and develop Delivery Directors, Value Architects, AI Leads, and Embedded Analysts.
  • Scale operations across US, EMEA, and APAC.

Define the Delivery Playbook:
  • Establish the end-to-end CINDE delivery model, including data foundation and integration, AI model configuration and calibration, workflow execution, value measurement and validation, and change management.
  • Define repeatable delivery playbooks across Grocery, C-Store, Wholesale Co-ops.
  • Standardize onboarding, implementation, and value validation frameworks.
  • Establish best practices for AI-driven merchandising transformation.

Client Leadership and Executive Engagement:
  • Lead executive relationships with C-suite stakeholders (CMO, Chief Merchant, COO).
  • Own QBRs, value validation sessions, and strategic reviews.
  • Act as the trusted advisor on AI-driven business transformation.

Commercial and Growth Impact:
  • Partner with Sales to structure outcome-based contracts tied to measurable KPIs, validated profit milestones, and expansion opportunities.
  • Support ARR growth through delivery credibility and expansion opportunities.
  • Align delivery success with long-term client retention and expansion.

Cross-Functional Leadership:
  • Partner with Product, Engineering, and Data Science to shape roadmap priorities.
  • Translate client insights into product innovation.
  • Ensure seamless execution across technical and business teams.

What Success Looks Like (FY2026):
  • Significant validated incremental profit delivered across client portfolio.
  • Strong client satisfaction with NPS exceeding expectations.
  • Fast time-to-value for all new deployments.
  • Zero unplanned churn across key accounts.
  • Fully scaled global delivery team.
  • Meaningful contribution to CINDE ARR growth.

What You Bring:
Experience:
  • 10+ years in enterprise software, AI or analytics delivery, or strategy consulting.
  • Proven experience delivering measurable business outcomes, not just implementations.
  • Strong background in retail or CPG merchandising, including pricing, promotions, assortment, and category management.
  • Experience deploying AI or advanced analytics solutions at scale.

Leadership:
  • Track record of building and scaling global, high-performing teams.
  • Experience managing complex, multi-region delivery organizations.
  • Strong executive presence with the ability to influence senior stakeholders.

Commercial Acumen:
  • Ability to connect technical capabilities to financial outcomes.
  • Experience structuring or supporting outcome-based engagements.
  • Demonstrated P&L accountability and ability to connect technical capability to measurable business value.

Technical and Domain Depth:
  • Familiarity with retail data ecosystems including POS, loyalty, and syndicated data.
  • Understanding of AI and machine learning applications in business workflows.
  • Ability to bridge business strategy with technical execution.

Why This Role Matters:
CINDE is not a software implementation; it is a managed AI transformation that combines data integration, model calibration, workflow redesign, financial validation, and client capability building to change how retailers make decisions.
Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.
About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1600+ Enterprise customers globally and has grown to 2,300 talented leaders, data scientists, and other professionals across over 30 countries.

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