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Remote Policy Advisor Jobs in Arizona (NOW HIRING)

USAA

Customer Service Advisor

Phoenix, AZ · On-site +1

$43K - $44K/yr

... remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and ... Advise and educate members on available USAA digital tools and resources to improve the user ...

USAA

Customer Service Advisor

Phoenix, AZ · On-site +1

$43K - $44K/yr

... remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and ... Advise and educate members on available USAA digital tools and resources to improve the user ...

StateServ

Tax Manager - Remote

Mesa, AZ · On-site +1

$120K - $150K/yr

... advisors as appropriate ... Establish and maintain effective tax-related processes, controls, documentation, and policies to ...

YO AI Labs

Healthcare Attorney - Remote

Phoenix, AZ · Remote

$140 - $400/hr

Policy Analysis * Contract Drafting * U.S. Healthcare Regulatory Knowledge * Written & Verbal ... Significant experience advising on healthcare law, compliance, and regulatory matters. * Strong ...

Osaic

Branch Office Examiner

Scottsdale, AZ · On-site +1

$65K - $75K/yr

Open to Qualified Remote Applicants in the United States Role Type: Full-time Salary: $65,000 - $75 ... Advisors and support staff on various industry rules, regulations, and firm policies during the ...

Jobot

Estate Planning & Probate Attorney

Scottsdale, AZ · Remote

$150K - $180K/yr

... remote capacity. This attorney will advise clients on estate planning and related matters while ... It is Jobot's policy to comply with all applicable federal, state and local laws respecting ...

Osaic

Branch Office Examiner

Scottsdale, AZ · On-site +1

$65K - $75K/yr

REMOTE Compliance Risk Opportunity in Financial Services Branch Office Examiner Location(s): Open ... Advisors and support staff on various industry rules, regulations, and firm policies during the ...

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All JobsPolicy Advisor JobsRemote Policy Advisor JobsRemote Policy Advisor Jobs in Arizona

Remote Policy Advisor information

What is a remote policy advisor?

Remote policy advisors are professionals who analyze, develop, and provide recommendations on policies for organizations or government agencies while working from a location outside of a traditional office setting. They conduct research, monitor legislative developments, and draft policy documents, often collaborating with stakeholders via digital communication tools. This role requires strong analytical, communication, and writing skills, as well as the ability to work independently. Remote policy advisors may specialize in areas such as public health, education, environmental policy, or economic development.

How do remote policy advisors effectively collaborate with stakeholders and team members despite working virtually?

Remote Policy Advisors frequently use video conferencing, shared documents, and project management platforms to maintain strong communication with both internal teams and external stakeholders. Regular virtual meetings and status updates help ensure everyone remains aligned on policy goals and timelines. Building relationships remotely requires proactive outreach, clear written communication, and a willingness to adapt to different working styles. Successful Remote Policy Advisors prioritize responsiveness and transparency to foster trust and drive policy initiatives forward even from a distance.

What are the key skills and qualifications needed to thrive as a remote policy advisor, and why are they important?

To thrive as a Remote Policy Advisor, you need strong analytical and research skills, expertise in policy development, and typically a background in public policy, law, or a related field. Familiarity with policy analysis tools, data visualization software, and collaboration platforms like Microsoft Teams or Zoom is common. Outstanding written and verbal communication, critical thinking, and the ability to work independently are crucial soft skills. These abilities are important for effectively shaping policy recommendations, facilitating stakeholder engagement, and ensuring informed decision-making from a remote setting.

What is the difference between Remote Policy Advisor vs Remote Policy Analyst?

AspectRemote Policy AdvisorRemote Policy Analyst
Required CredentialsBachelor's degree in public policy, political science, or related field; experience in policy developmentBachelor's or master's in public policy, political science, or similar; strong research skills
Work EnvironmentCollaborates with stakeholders, advises organizations, often involved in strategic planningConducts research, analyzes data, prepares reports, often in a more analytical role
Employer & Industry UsageGovernment agencies, NGOs, consulting firmsThink tanks, government departments, research organizations
Common Search & ComparisonYesYes

The Remote Policy Advisor and Remote Policy Analyst roles share similar educational backgrounds and work environments, often within government or nonprofit sectors. The Advisor focuses on strategic guidance and stakeholder engagement, while the Analyst emphasizes research and data analysis. Both roles are essential in shaping policies but differ in their primary functions and day-to-day tasks.

What are popular job titles related to Remote Policy Advisor jobs in Arizona?

For Remote Policy Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Policy Advisor jobs in Arizona look for?

The top searched job categories for Remote Policy Advisor jobs in Arizona are:

What cities in Arizona are hiring for Remote Policy Advisor jobs?

Cities in Arizona with the most Remote Policy Advisor job openings:

Remote Policy Advisor jobs near you
Infographic showing various Remote Policy Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Service Advisor

USAA

Phoenix, AZ • On-site, Remote

$43K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

50th of 171 rated banks

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services.

What you'll do:

  • Handle inbound member calls in a fast-paced contact center environment

  • Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products

  • Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

  • Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition

  • Advise and educate members on available USAA digital tools and resources to improve the user experience

  • Provide outstanding member service by demonstrating empathy, active listening, and professionalism

  • Apply strong time and call management skills in assisting members with banking needs

  • Embrace continuous improvement and development through coaching and collaboration with manager and team members

What you have:

  • High School Diploma OR GED

  • Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Strong interpersonal and communication skills

  • Successful completion of a job-related assessment is required

What sets you apart:

  • 1+ year of experience in a needs-based sales or customer engagement environment within a bank or financial advisory setting, with a demonstrated track record of assessing customer needs, recommending appropriate solutions, and building trust

  • Proven success in a high‑volume, fast‑paced contact center environment

  • 6+ months of heavy phone-based interaction (60%+), with strong communication, de-escalation, and confidence handling complex customer situations

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,680.00- $44,680.00

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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