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Remote Player Support Jobs in Orem, UT (NOW HIRING)

Our mission is to invest in motivated, successful individuals, supporting them as they excel both inside and outside of the workplace. We're building a winning team of A+ players, and we invite you ...

Renewal Manager - Commercial

Draper, UT · On-site +1

$70K - $80K/yr

RENEWAL MANAGER - COMMERCIAL US REMOTE; RALEIGH, NC; DRAPER, UT EGNYTE YOUR CAREER. SPARK YOUR ... A team player capable of high performance and flexibility working in a dynamic environment.

This role can be based out of our Headquarters in American Fork, Utah, or performed fully remote ... You have extensive experience working directly with major players like Carahsoft, CDW-G, or ...

Showing results 21-34

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What are popular job titles related to Remote Player Support jobs in Orem, UT?

For Remote Player Support jobs in Orem, UT, the most frequently searched job titles are:

What cities near Orem, UT are hiring for Remote Player Support jobs?

Cities near Orem, UT with the most Remote Player Support job openings:

Senior Strategic Director, Business Development - Remote

UnitedHealth Group

Draper, UT • On-site, Remote

Full-time

Retirement

Posted 11 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Optum Financial is a high-growth area within Optum and is one of UnitedHealth Group's growth pillars. In support of this growth, Optum Financial is expanding its Strategy & Business Development team. This role sits within a fast-moving business unit of a Fortune 10 company and requires a unique blend of strategic rigor, operational execution, and external market leadership.
We are seeking a high-impact leader to drive enterprise-critical strategy initiatives and translate them into accelerated growth through partnerships. The Senior Director will operate as both an internal strategy leader-owning complex, high-visibility initiatives end-to-end-and as a market-facing executive responsible for sourcing, structuring, and scaling partnerships across product, distribution, and innovation ecosystems.
This role demands a "player-coach" who can seamlessly shift between executive-level strategy, hands-on problem solving, and develop external relationships.
The ideal candidate will have experience in in-house strategy, business development, consulting, or corporate development with strong knowledge of fintech and healthcare industries. This position will report to the current VP in developing strategy and driving inorganic growth across Optum Financial.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Enterprise Strategy Leadership
    • Leads strategy engagements across Optum Financial, including the development of industry landscapes, long-term strategy, GTM strategy, and inorganic growth strategy
    • Frame and decompose ambiguous problems into structured analyses and actionable workstreams (e.g. research plans, testing of assumptions and hypotheses, financial analysis and market assessments, competitive benchmarking)
    • Deliver clear, executive-ready recommendations and influence senior stakeholders
    • Drive execution of strategic initiatives, ensuring accountability, measurable outcomes, and sustained impact
    • Rapidly develop deep expertise in business unit strategy, growth priorities, and competitive positioning
    • Serve as a strategic advisor, shaping direction and identifying new growth vectors
    • Manage senior stakeholder expectations in a fast-moving matrixed organization
  • Partnership Sourcing & Deal Origination
    • Proactively identify and prioritize partnership opportunities aligned with strategic growth areas
    • Build and maintain a robust pipeline of potential partners across product, distribution, technology, and innovation
    • Develop partnership theses, including strategic rationale, value creation opportunities, and risk assessment
    • Actively engage the market to source opportunities-leveraging networks, industry events, and outbound outreach
    • Lead early-stage discussions, opportunity shaping, and partner qualification

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Undergraduate degree in business or related field
  • 10+ years of experience in managing and executing strategy projects from end-to-end, business development, consulting, or corporate development
  • 10+ years of experience/expertise in fintech and healthcare
  • 10+ years of experience working with senior level leaders
  • 10+ years of executive communication and story-telling, Excel modeling
  • Proven track record of leading complex, cross-functional strategy initiatives with enterprise impact
  • Proven excellent communication and presentation skills
  • Proven ability to work independently and drive projects to completion
  • Proven ability to work across multiple teams and supporting functions
  • Proven ability to thrive in a fast-paced environment

Preferred Qualification:
  • MBA

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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